American Family Insurance
American Family Insurance Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Insurance Agent (8)
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Data Analysis Architect Interview (Negative Experience; Difficult Interview)
I applied through a staffing agency and the process took 1 week - interviewed at American Family Insurance in July 2014.
Interview Details – Referred by headhunter. Process through AmFam recruiter went very smoothly and swiftly. Surprised by bombardment of benefits literature. Telephone interview with hiring manager was set up.
Hiring manager had atrocious English. He was nearly impossible to understand on the phone, and did not answer my questions. I do not think he was so much evasive, more failed to comprehend. When I asked about best in class data users at competitors, he answered yes. I thought oh no!
The language barrier made the interview difficult.
Interview Question – What would I say to CFO in 30 seconds? Hiring manager was seeking cookie-cutter response. View Answer
Internal Audit Manager Interview (Positive Experience; Average Interview)
I applied through an employee referral and the process took 1+ week - interviewed at American Family Insurance in July 2014.
Interview Details – Internal recruiter called within 3 days to set up phone screen (1 hr). Standard information about why position was open, asked a few behavioral / situational questions linking core values to the company. Met with hiring manager the next day, very straight forward process of similar behavioral questions (1.5 hr)
- Nothing unexpected or difficult, similar experience to others who have written reviews on Glassdoor - situational questions where they expect STAR responses. Your standard strength/weakness type questions, difficult situation/stakeholder, motivating/leading people, learning from a mistake. Answer Question
- Be prepared with assessing your responses to the typical behavioral/STAR question and answer format; both recruiter and hiring manager worked through a set list of questions. Answer Question
Very Easy Interview
Project Manager/Scrum Master Interview (Negative Experience; Very Easy Interview)
I applied through a recruiter and the process took 5 days - interviewed at American Family Insurance in June 2014.
Interview Details – Hooked up through a recruiting agency. Interviewer was late, kept looking at watch and clock, did not write anything down - An HR lawsuit waiting to happen. Interviewer texted during interview, had never seen my resume, and was completely unprofessional.
Interview Question – Unstructured/informal interview; cannot recall a single relevant question. " Can you use excel? Can you use Powerpoint?" Questions asked to dig about my age, my husband's job, if I was going to have children, etc. Did not explicitly ask those questions but they were implied with many of the verbage used. View Answer
Reason for Declining – Discriminatory, sexist, agist. Was offered around 90k/yr, then dropped to 75k? NO WAY!
Claims Care Center Representative Interview (Positive Experience; Average Interview)
I applied online and the process took 2 months - interviewed at American Family Insurance.
Interview Details – Had 3 interviews over a couple months. Typing test. Dress for success and be professional. Prepare a list of examples for times you....negotiated with a customer, diffused a customer who was angry and made things better, what you did to deliver bad news. Your strengths and weaknesses etc. Write it down if you need to and bring it along (in a professional looking portfolio/notepad.
Interview Question – Typical interview questions. Answer Question
Negotiation Details – No negotiation. I tried to but they offered the same amount to all hires in this department.
Applications Technology Engineering Specialist Interview (Positive Experience; Average Interview)
I applied through a staffing agency and the process took 1 week - interviewed at American Family Insurance in November 2010.
Interview Details – It was smooth, they got back to me in a week or so. Technical interview was straight forward. My staffing recruiter followed with me for an interview and it was over webcam. In a week i got my offer.
Agent In Training Interview (Positive Experience; Average Interview)
I applied online and the process took 4+ weeks - interviewed at American Family Insurance in April 2013.
Interview Details – initial communication started on Craigslist, had a phone interview with an Admin Assistant in Colorado, had 3 interviews at the state office in Issaquah, WA
Interview Question – Why do you want to own your own agency? Answer Question
Negotiation Details – There wasn't any room for negotiation. Good luck trying to get more....
Actuarial Interview (Positive Experience; Average Interview)
I applied through college or university - interviewed at American Family Insurance in December 2013.
Interview Details – Phone interview-Facetime Interview
Interview Question – Nothing really difficult. They offered STAR as a way to format your answer. You need to know the stuff and experience you put on your resume because they will ask. Answer Question
Agent Assistant Interview (Positive Experience; Average Interview)
Interviewed at American Family Insurance
Interview Details – Sent in resume, got called about a week later. Schedule interview within a few days. Interview lasted about 30 minutes. Two Agents shared the same office building. It was a nice, quiet, clean, and friendly environment. Each agent has one assistant so the office environment is small, which is nice.
Interview Question – Pretty general question...What do you know about American Family Insurance? What are your weaknesses? Answer Question
Summer Intern Interview (Positive Experience; Difficult Interview)
I applied online and the process took 3 months - interviewed at American Family Insurance in December 2013.
Interview Details – Long online application process, takes 2-6 weeks to hear back, 1 or 2 phone interviews and 1 or 2 in person interviews, STAR type questions, follow up within 1-2 weeks
Interview Question – STAR questions: describe a time when..., tell me about a situation where... Answer Question
Testing Engineering Specialist Interview (Positive Experience; Easy Interview)
I applied through an employee referral and the process took 2 weeks - interviewed at American Family Insurance in March 2014.
Interview Details – They have three rounds of interview. First would be a telephonic interview on technology followed by an HR interview on the phone. If found eligible, you will be either invited for a F2F at their Madison headquarter or will conduct a video conference interview.
Negotiation Details – This company only negotiates on the signing bonus and does not even move a bit on the base salary.
Interviews for Top Jobs at American Family Insurance