American Family Insurance Interview Questions & Reviews
Updated Nov 19, 2011 – Interview questions and reviews posted anonymously by interview candidates.
|
Difficulty Rating [?] Based on 14 ratings |
Interview Experience [?] Based on 14 ratings
|
See who your friends know who've worked at American Family Insurance and could give you an inside look.
See who your friends know who've worked at American Family Insurance and could help you prep for an interview.
| 1–10 of 14 American Family Insurance Interviews | Sort by |
Agent Assistant at American Family Insurance
Posted Nov 19, 2011
3.0
Average Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Nov 2011 (took 2 days)
Applied for this position through a Craigslist posting, got a call from the agent the next day with a mini-phone interview. He was very friendly and professional. He asked what time would be best for me to come in the day after tomorrow. At the interview he introduced himself and his staff before starting the interview in his office. He then asked questions about me, my skills, and knowledge of American Family insurance. (MAKE SURE TO STUDY UP ON THIS!) After the first part of the interview was over he asked for me to sit down with the rest of his staff to see if I would fit in with them. As I sat with the rest of the staff they asked me questions and I asked them questions, it was a very inviting atmosphere.
After they had asked me all the questions we could think of where asked the agent brought me back into his office and offered me a position contingent upon my background and credit check. He offered a hourly pay that was higher than what I initially asked for. At this point I am waiting to see I will pass the checks.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Agent at American Family Insurance
Posted May 27, 2011
4.0
Difficult Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Jan 2009 in Phoenix, AZ (took 3 months)
You get a interview to let you know what the job entails, sales! Sales! Sales! If you can handle sales then you must pass state licensing for PC and life. Then you fly out to corporate headquarters for a week long training about company. Then you have classroom training for six weeks are you are on your own. Must have money set aside for advertising, rent and all expenses of running your own business.
Interview Questions
Negotiation Details
No salary negotiating or commissions. It is what they offer and nothing more until you show you can produce for them
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Systems Admistrater at American Family Insurance
Posted Sep 9, 2010 — 1 of 1 people found this helpful
3.0
Average Interview
|
Overall Neutral Experience
|
Received and Declined Offer
|
Interviewed Aug 2009 in Eden Prairie, MN (took 2 days)
2 interviews. first phone interview then one on one interview.
Interview Questions
Reason for Declining
i decided not to change my job
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Care Claims Center Representative at American Family Insurance
Posted Aug 19, 2010
3.0
Average Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Mar 2010 in Englewood, CO (took 3 days)
I took an assessment test on the internet when I applied for the position. The HR manager called and scheduled an interview for an hour. After the interview he made an appt for me to meet with the hiring manager. I met with the hiring manager and a manager from another dept and was called the next day with a job offer. The process took 3 days total.
Interview Questions
Negotiation Details
I made no negotiations with the manager because I was happy to get a job after not working for awhile. There was nothing to negotiate
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Care at American Family Insurance
Posted Aug 11, 2010
2.0
Easy Interview
|
Overall Negative Experience
|
Interviewed and No Offer
|
Interviewed Jul 2010 in Madison, WI (took a day)
I applied online and received a call from HR, who went over the job description with an offer to interview onsite with the hiring manager. I scheduled the onsite interview and it was very straight forward. The hiring manager had a sheet of questions that she also used to take notes. Many of the questions had 3 parts, but they were not tough questions. There were no trick questions or curve balls. There were no math questions or any questions that require education beyond high school. At the end of the interview the hiring manager asked me how my first interview and personality test went. I told her I didn't have a first screening interview with HR or a personality test. She said I should hear back about the position in a week or two. I waited two weeks and heard noting. So, I called the hiring manager, who interviewed me. She said she doesn't handle the hiring and transferred me to the HR person that I should ask the question to. After the transfer, I introduced myself to the HR person and asked if I was still a candidate for the position. She found me in their database, but have no records of the interview! So she asked me a couple more times to confirm I had an interview with the hiring manager. She was silent for a moment(probably shocked how I bypassed all the screening) and replied all offers have been made. After realizing I went through the interview for nothing, I just thanked her and ended the conversation.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Policy Sales and Service Representative at American Family Insurance
Posted Aug 3, 2010
2.0
Easy Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Jun 2010 in Phoenix, AZ (took 2 weeks)
After applying online, received a call for a phone interview and then and in person interview followed by another phone interview with the hiring manager.
Interview Questions
Negotiation Details
Salary was negotiable and based on experience
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Adjuster at American Family Insurance
Posted Jul 24, 2010 — 1 of 1 people found this helpful
3.0
Average Interview
|
Overall Positive Experience
|
Interviewed and No Offer
|
Interviewed Jul 2010 (took 2 weeks)
Seems like a good company. Interveiwer was very polite, returned all calls and email right away. Will be flown up soon for another interview and hopefully an offer for the job. I like they are not a public company, but a mutual carrier. Allows them to not have to answer to the stock holder. A positive at least in my book.
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Operations Administrator at American Family Insurance
Posted Jun 15, 2010
3.0
Average Interview
|
Overall Positive Experience
|
Interviewed and No Offer
|
Interviewed Sep 2009 (took 2 weeks)
First there was an HR phone interview with general questions, like why did you apply for the job, why do you want to leave your current position, are you willing to re-locate, etc?
Second interview was with 2 interviewers and more job-specific questions were asked like how do you deal with stress, what was your greatest accomplishment, tell me about a time when you were a leader or set a goal and achieved it.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Consultant at American Family Insurance
Posted Jun 13, 2010
3.0
Average Interview
|
Overall Neutral Experience
|
Interviewed and No Offer
|
Interviewed May 2010 in Madison, WI (took 4+ weeks)
Applied online and received call to come in for a HR interview. Provided me with detailed job description along with interview invite. Went onsite for the interview, and the HR manager was professional and ran through the job responsibilities and goals of the hiring manager.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Agent In Training at American Family Insurance
Posted May 2, 2010 — 1 of 1 people found this helpful
3.0
Average Interview
|
Overall Neutral Experience
|
Received and Accepted Offer
|
Interviewed Feb 2009 in Colorado Springs, CO (took 2+ weeks)
Met with the District Sales manager. He went over the full job description in detail. Basically, you are able to work in an existing agent's office, learn the business and learn about the company without making an investment into any office space or other buiness expenses. You are paid a flat salary from the company and you split the commisions from sales with the Mentor Agent you are paired up with. Before my intial interview with the District manager, I had to complete a skills assessment in a computer room. It was mostly a personality test from what I remember. If you do accept the position, you are required to attending a two month traning classroom enviroment to learn about the business and the companies products. You are paid during this training.
Interview Questions
Negotiation Details
Salary options of $2,000 a month or $3,000 a month depending on skill sets and past employment.
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?

