Getting an Interview
Getting an Interview
Interviews for Top Jobs at American Specialty Health
- Health Coach I (3)
- Customer Service Representative (3)
- Nurse Coach (1)
- Supervisor, Provider Services (1)
- DIrector, Customer Service Provider Services (1)
- PROVIDER Services (1)
- Job Fair Participant (1)
- Workforce Planning Analyst (1)
- IA/User Experience Designer (1)
- Customer Service Agent I (1)
- Multimedia Designer (1)
- Marketing (1)
- Associate Programmer/Analyst (1)
- Management (1)
- Sales (1)
- Health Coach (1)
- Financial Analyst (1)
- Customer Service Agent (1)
- Research Analyst I (1)
- Call Center Representative (1)
- Claims Examiner (1)
- Accepted OfferPositive Experience
I applied through a staffing agency – interviewed at American Specialty Health.
department managers followed by traditional HR interview. One on one phone interview followed by on site discussions. Department head interviews also dependent upon responsibilities of the role . Surprised by traditional HR questions. Focused on culture team.
- many " name a time when you...experienced a failure..were a team player... Answer Question
- No OfferPositive ExperienceEasy Interview
I applied online. The process took 2 weeks – interviewed at American Specialty Health (Carmel, IN) in May 2015.
I applied online. I responded to email inquiries. I attended a job fair/open house event. There was a typing test. After the interview I followed with a thank you letter.
- How did you handle the last situation where in a customer requested to speak with a manager and one was not available. 1 Answer
- No OfferNeutral ExperienceDifficult Interview
I applied online. The process took 4+ weeks – interviewed at American Specialty Health (San Diego, CA) in April 2015.
Applied online and interviewed with HR 2 days later. 2 weeks later phone interview with hiring manager. Another 2 weeks later had in person interview. 1st part is 30 min general questions with HR. 2nd part was 1 1/2 hour panel interview with hiring manager and team. Starts off organic but had 3-4 page list of questions they had to complete. Ends with 25 min assessment that you take in front of team projected on screen.
- Tell me a time that you failed in a task at your last job? Answer Question
- Accepted OfferNeutral ExperienceAverage Interview
I applied through other source. The process took 2 weeks – interviewed at American Specialty Health (Indianapolis, IN) in September 2014.
Went to career fair, called back another day and interviewed with HR and the Department Manager. Many people as career fair, I left and was called back later in the week. Spoke with HR, had to take skills test online. Background check is extensive, had to provide W2s for all last employers. It is a huge, long process for $12.55/HR.
- Strengths? 1 Answer
- Accepted OfferEasy Interview
I applied through a recruiter – interviewed at American Specialty Health (Southlake, TX) in September 2014.
I applied through craigslist. The job was posted by a temp company. I applied n 1 hour later the recruiter called and set me up for an interview the next morning. The interview was with the HR and then a seconded one followed with the department manager. After the interview they contacted my recruiter and offered me the job.
- Tell me a time when u went above n beyond.
Tell me when u got into an disagreement with an coworker. How did u handle it. Answer Question
I didn't negotiate. I took it 11 hr and benefits
- Tell me a time when u went above n beyond.
- No OfferNeutral ExperienceAverage Interview
I applied through a recruiter. The process took 3 weeks – interviewed at American Specialty Health (San Diego, CA) in June 2014.
A recruiter reached out to me about this position and I set up a phone interview with the hiring manager through them.
I didn't get a call at the pre agreed upon time and waited 20 min before I contacted the recruiter in case the interviewer was running late. Turns out they didn't have my correct phone number so we had to reschedule. The rescheduled interview was set-up last minute, but that was fine because I thought I was prepared. I was expecting a behavioral interview based on what the recruiter prepped me for and got a very technical interview instead.
The interview consisted of the interviewer asking a series of closed-ended questions to verify my experience in certain areas. Which I could have easily answered yes or no, but tried to explain how I did or why I didn't have that experience. After the interviewer went through the laundry list of skill qualification questions they then proceeded to ask me questions that sounded like they came from a final exam. I was completely surprised by this. Maybe they were trying to figure out how I handled a situation like that. I answered the questions as best as I could recall such technical terms, talked aloud through my thinking process and was honest when I didn't know the answer. In the end it didn't cut it and was notified by the recruiter they were moving ahead with other candidates. I've never had an interview like this for this type of position so I'm not totally sure how I feel about it.
- Accepted OfferPositive ExperienceEasy Interview
I applied through an employee referral. The process took 2 weeks – interviewed at American Specialty Health.
Pannel interview with supervisor and Senior manager
- Role playing a call to see how you would respond Answer Question
- Accepted OfferPositive ExperienceAverage Interview
I applied in-person. The process took 2 weeks – interviewed at American Specialty Health (Southlake, TX) in May 2014.
I was in and out in about an hour and a half. I came in 30 minutes early and had to fill out a sheet of paper with basic screening questions (customer service experience, computer application knowledge, etc.).
We were seated in the lobby as we waited. The people in charge of the event seemed very friendly but still really professional. Most of the employees that walked through to their departments were dressed business casual and some even just plain casual, in my opinion.
A few minutes later, I was called back for the first interview. The woman told me that I did a great job and to go have a seat in the lobby to wait for the manager for my second interview. Minutes later, I was called back for the second interview after which, he told me to fill out the background check information to give to the front desk/managers.
Helpful (1)No OfferNegative ExperienceEasy Interview
I applied online. The process took a week – interviewed at American Specialty Health (San Diego, CA) in April 2014.
Had a phone interview with an internal recruiter. The recruiter didn't indicate how much time she had for the interview until she was late for her next appointment, so we had to rush through the end. She also couldn't answer basic questions about the company and the position.
- There were no difficult or unexpected questions. Answer Question
- No OfferNegative ExperienceAverage Interview
I applied online. The process took 4+ weeks – interviewed at American Specialty Health in March 2014.
Total of 5 interviews... First with HR over the phone followed by phone interview with hiring manager. Once these are completed and successful they schedule for an onsite interview once more with the same people. This interview lasts one and a half hours. It is an intense interview process with nonstop regurgitation of questions. Once this is completed it is followed by yet another phone interview.
- They give you a scenario where you must role play a case. Answer Question
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