American Student Assistance Interview Questions

Updated Apr 22, 2015
11 Interview Reviews

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  1.  

    Campus Engagement Interview

    Anonymous Interview Candidate in Boston, MA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 1 dayinterviewed at American Student Assistance (Boston, MA) in January 2015.

    Interview

    Phone interview, but was hired from that with no in person interview. Questions were specific and it was clear that the company has very stringent hiring processes. I was impressed with the level of depth that was reached in the interview!

    Interview Questions

    • Very specific questions outlining experiences with photoshop, excel, powerpoint, communication, etc.   Answer Question
  2.  

    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at American Student Assistance in August 2014.

    Interview

    I applied online and heard back from ASA in less than a week to schedule a phone interview. The phone interview was said to last 30 minutes but only lasted around 15. Questions were straightforward without any of them catching me off guard. Although I should have been the nervous one for the interview, the other woman on the phone seemed to be more nervous than I was. She had so much trouble asking me questions that I had to continuously ask her to repeat herself or rephrase the question (example: she could have just asked what my work ethics are like but she went on and on for about 30 seconds trying to ask that question). The interviewer did not give me a very good impression of the company. I was told I would hear back in a couple weeks to see if they wanted to schedule a face to face interview. They got back to me sooner and I was not offered to move forward which I was relieved to hear.

    Interview Questions

  3.  

    Product Manager Interview

    Anonymous Employee in Boston, MA
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at American Student Assistance (Boston, MA) in December 2012.

    Interview

    Brief HR screen
    30 minute phone screen with hiring manager
    2-3 hour onsite. interviewed with hiring manager and her boss, then with the bulk of the team (all at once, which was a bit unexpected). Apparently, that went well enough that they added a conversation with the VP of Marketing.

    Interview Questions

    • Nothing particularly difficult or unexpected was asked.   Answer Question

    Reasons for Declining

    I liked the company, which apparently is a perennial "best place to work" winner. Everyone seemed to have bought into the culture and the direction they're moving after effectively having their business model pulled out from under them is intriguing.

    However, HR has a really unhealthy stranglehold over hiring and basically will not negotiate. The offer was not at all reflective of the experience level they were looking for and seemed less driven by the current market rates than by what everyone else in the group (who were hired during the recession) was getting.

    Accepting it would have been a $10k pay cut for me, all compensation considered. Benefits were slightly above average overall.

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  5.  

    Regulatory Advisor Interview

    Anonymous Employee in Boston, MA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at American Student Assistance (Boston, MA) in August 2012.

    Interview

    Both the hiring manager and HR was involved. It took a while, but we finally got an interview date set up. First, I went to meet with the HR rep. She was friendly and outgoing but also had a list of questions. I felt it was a bit too structured. Afterwards, she walked me up to the manager's office. She was quite cold at first and rattled off questions with speed. Finally, she began to tone it down and we could have more of a conversation.

    The oddest part of it all was when the manager assigned me "homework." I completed the task as asked, then got a call from HR in about a week. They said they loved the work I turned in and I interviewed well, but they are going to continue their search.

    Apparently, the manager did not have a JD. When she found out that I did, she immediately did not want me in position. It is unfortunate that she felt so threatened by a piece of paper.

    Interview Questions

  6.  

    Content Intern Interview

    Anonymous Interview Candidate in Boston, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at American Student Assistance (Boston, MA) in May 2012.

    Interview

    3 interviews, with HR, intern coordinator, and manager respectively. All held in the same room, one right after the other. First two were mainly screenings, but interview with the manager was obviously where the tests came out. Everybody was personable and friendly, so the environment was definitely very relaxed. Offer given over the phone a few days later (excellent turnaround time).

    Interview Questions

    • Asked to critique copy when shown a set of 3 potential blast emails.   Answer Question
  7.  

    IT Manager Interview

    Anonymous Interview Candidate in Boston, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 daysinterviewed at American Student Assistance (Boston, MA) in March 2010.

    Interview

    Depends on the hiring manager. Some are slow, looking for a specific type of person and willing to pass on very good candidates for no apparent reason. Others are fast, they find a good candidate and move very quickly to bring that person in.

    Interview Questions

    • Can you do this job?

      struck me as odd.. if they didn't think I could, why did they invite me to interview?
       
      Answer Question

    Negotiation

    Very easy. It was clear they had an acceptable range and my request fell easily into that range. Very little back and forth. I got what I asked for.

  8. Helpful (1)  

    Technical Interview

    Anonymous Interview Candidate in Boston, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 3 daysinterviewed at American Student Assistance (Boston, MA) in October 2009.

    Interview

    the process was very organized. I interviewd with 6 managers in pairs and then invited back the next day to interview with the Director

    Interview Questions

    Negotiation

    they would not negotiate said they were a non-profit and had no room to negotiate

  9.  

    IT Management Interview

    Anonymous Interview Candidate in Boston, MA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 5 daysinterviewed at American Student Assistance (Boston, MA) in May 2009.

    Interview

    Attended a Jopb fair. I had three interviews beyond the job fair. there was a good information exchange and I got a very good feel for the position the the type iof people who would be reporting to me.

    Interview Questions

    • There really was no difficult question. People were very friendly and HR was especially helpful.   Answer Question

    Negotiation

    There really was none

  10.  

    Research Interview

    Anonymous Interview Candidate in Boston, MA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through other source. The process took a weekinterviewed at American Student Assistance (Boston, MA) in April 2009.

    Interview

    career fair then two interviews

    Interview Questions

    • i think the person asking me this question did not work in HR but they wanted to know who I lived with. I was still living with my parents at the time, but wish I didn't say it because the question is illegal and I got the feeling it affected my salary. (because I was young and perhaps they thought i needed less money)   Answer Question
  11.  

    Summer Intern Interview

    Anonymous Employee
    No Offer

    Interview

    I applied through employee referral and was contacted for an initial phone screen within a week. Then I interviewed with a manager face-to-face around a month later. The questions were generally straightforward, and everyone I talked to was very nice.

    Interview Questions

    • What's the most difficult decision you had to make this past year?   Answer Question

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