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Amerigroup
www.amerigroupcorp.com Virginia Beach, VA 5000+ Employees
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Amerigroup Interview Questions & Reviews

Getting the Interview  32 Interviews

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Interview Experience  30 Ratings

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32 interview experiences
Updated Apr 29, 2013
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Business A at Amerigroup

Accepted Offer – Interviewed in Virginia Beach, VA Jul 2008 – Reviewed Aug 8, 2012

Interview Details – Group interview and interviewed by manager, senior manager, then by customers. Interviewers asked pertinent questions and were clear in their expectations of what they wanted in a candidate.

Negotiation Details – I received the salary that I asked for with the bonus option and received relocaton assistance.

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Intern at Amerigroup

Accepted Offer – Interviewed in Virginia Beach, VA Apr 2012 – Reviewed Jun 14, 2012

Interview Details – Applied online through searching on their home page. Interns are not able to designate what departments they are interested in, but recruiters and Leadership Development Program Associates sort them based on the interviews and resumes for potential positions. Received a phone call from an interviewer who left a voicemail on my phone. I returned her call within 24 hours. I missed her on my return call, but when she called back, she asked if I was available at that moment and she proceeded to interview me. What I thought was an initial phone screen was actually a full hour-long behavioral interview with many questions about past experiences to determine how I behaved in situations that were likely to occur again in the workplace. It was helpful and to have a resume in front of me as well as have reflected on key experiences that may be tailored to behavioral interview questions. I was told at the end of the interview that I would receive notification of a second interview within 2 weeks. She also told me that she was passing on my resume to a few departments and that those departments would potentially contact me to arrange a second interview. She said managers of different departments would not know who else had contacted me. I received an email a few days later detailing the same information with a window that I would be contacted in. I received a phone call at the very beginning of the window from a recruiter resulting in an offer. The turnaround for accepting the offer was initally only 2 days, and I had to request for 4. My interviewer was warm and well-informed about the company. The interview process immediately put me at ease because of the interviewer's congeniality.

Interview Question – Tell me about a time when you were not given direct instructions and had to handle ambiguity in a project direction.   Answer Question

Negotiation Details – I did not negotiate salary or dates, but requested to be able to talk to the manager I would be reporting to prior to accepting the offer to better understand the position description.

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Project Manager at Amerigroup

Accepted Offer – Interviewed in Virginia Beach, VA Oct 2011 – Reviewed Apr 19, 2012

Interview Details – The security and HR staff was very friendly and welcoming. The atmosphere is inviting and everyone that works there was nice. The recuirters work closely with candidates to help them understand the position and department you are interviewing. They are very meticulous about getting the candidate prepared for the interview.

Very informative interviews, they take time to explain the company prior to asking questions.
Recruiters will share good candidate information throughout to company to fill positions.

Interview Question – Behavioral questions.   Answer Question

Negotiation Details – Not able to negotiate much especially when it comes to benefits. Be upfront with you planned vacation during your first 90-days - this is critical and you can loose your job if you take off. Also, depending on the position, need and manager flexiblity if you have 2-week vacation planned during the first 90-days it may risk getting a job offer.

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Call Center/Care Coordinator RN at Amerigroup

Accepted Offer – Interviewed in Virginia Beach, VA Mar 2012 – Reviewed Apr 11, 2012

Interview Details – usual interview question, also included some situational questions, how would you handle "doctors office calls for approval for (specific procedure)? how would you handle it? What info would you ask for?" Pretty easy obvious answers.

Interview Question – Describe time you couldn't finish a project on time and how you handled it   View Answer

Negotiation Details – none, offered hourly amount attempted to negotiate and told that was it.

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Claims Analyst at Amerigroup

No Offer – Interviewed in Houston, TX Jan 2012 – Reviewed Jan 26, 2012

Interview Details – I would really be careful with this company....I applied for a claims analyst position and was called for a phone interview which went well and then i was scheduled for a 1:1 interview which went well....after that the recruiter called me and emailed me papers for the drug and background screening and also extended me an offer for employment which i happily accepted...i was told the 1st day would be Feb 6...so the penny pitching job i was on i quit..Well here's where things got bad in a hurry..after passing the drug test with no problems..the company Hire Right that they use for background checks submitted to them that i had a discrepency with the year of one of my previous employers from way back in 2002...so as a result of being basically one year off on the employment date..the recruiter and she knows who she is emailed me a letter rescinding my job offer even after they spoke with the previous employer over the phone which verified everything...needless to say that i was beyond livid cuz now im stuck without a job...i say that to say this...if anyone gets contacted by these people make sure that ur dates are accurate on your resume and application 100% because they will deny u employment here because of it they dont care if it was 15 years ago...and its very unfortunate...wouldnt recommend this company to anyone.

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Organizational Design at Amerigroup

No Offer – Interviewed in Virginia Beach, VA Nov 2011 – Reviewed Dec 9, 2011

Interview Details – Only made it to initial phone interview with HR, when we just took time to go over the online application asking exactly what I had already typed in and then a few questions surrounding what would I do in the job. Great friendly manner from interviewer. Few weeks lapsed before email informed me they were focusing on other candidates. Sorry not to have hit the mark, but it was very nice to get closure at least!

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Leadership Development Program at Amerigroup

No Offer – Interviewed in Virginia Beach, VA Nov 2011 – Reviewed Nov 30, 2011

Interview Details – The first day we had dinner at their corporate building in Virginia Beach. There was 34 candidates and about 20 executives/employees. The CEO and CO talked to us and we also had time to mingle with different candidates and employees and ask about the company. At the end of dinner they gave us a case study. Ours wasn't technical and most just included identifying problems inside a business especially with the leadership. The next day we were separated into groups based on the color of our name badge and asked to do the case study as a group of five and in 2 hours answer all questions and give a 15 minute presentation. During the case study they seemed most interested in how you worked in a group with a time constraint and not as much on the actual presentation. Also in the middle of the case study they removed one member for about 45 minutes and then had her re-enter the group right before the presentation to see how the group dealt with the disruption. After we talked to current people in the program, toured the building, and had lunch. The second part of the interview consisted of 4 half hour interviews with one or two interviewers. All of the questions were background and behavioral. They all asked very similar questions mostly along the line of " tell about a time you planned/managed a project and how you dealt with difficulties surrounding it." The interviewers seemed to want to make sure you had lots of different experiences and could so different characteristics. They also asked questions about leadership techniques and why you wanted to work at Amerigroup. The interviewers also seemed interested in whether you had done your homework and had good questions about the company. Overall it was a long day 7:15 am -4 pm, but nothing was to difficult and everyone there was very friendly and helpful.

Interview Questions

  • Name a time you managed a problem and something went wrong and tell us how you dealt with it.   Answer Question
  • Tell us what type of leadership you feel like is most effective and how you have been a leader in a project.   Answer Question

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Office Clerk at Amerigroup

No Offer – Interviewed in Hanover, MD Oct 2011 – Reviewed Nov 5, 2011

Interview Details – There were two interviews. Both interviews were conducted by the Human Resources Manager. The first interview was a phone interview. She went over my work history and education. Then, she explained what the company was about. The second interview was a face to face interview. When I arrived, I was greeted by the kind receptionist and was told to wait patiently. On the second interview, the HR Manager asked only two questions that were already asked during the phone interview. Then, she gave a five page booklet with all of the benefits of working at the company. The bulk of the second interview was simply going over the the booklet. I was told I would receive a response within one week, but I received a rejection email that was over one week after the interview. The entire process was immensely unprofessional. The interviewer was conspicuously laughing during both interviews. I was also insulted because she gave a booklet with all the benefits, yet she refused to hire me. It was like she was saying "here is a list of benefits that you will never have."

Interview Question – What is your biggest strength? Why this position? Where do you want to be in the future? Why are you looking to leave your current job? What is your ideal job? What is your experience with word, excel, outlook, and power point? What are your salary expectations?   Answer Question

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Project Manager II at Amerigroup

No Offer – Interviewed in Virginia Beach, VA Sep 2011 – Reviewed Oct 21, 2011

Interview Details – I interviewed for a PM position and it was a typical interview process with one on one time with the hiring manager, a team member and one other person. Unfortunately, there was a scheduling mishap and I wasn't able to meet with everyone. My advice to anyone else who interviews here is that if you are asked to confirm your interview slots via email, call your contact person at Amerigroup to make sure everyone has updated their calendar. Otherwise, you may have an experience like mine where one of the people didn't have the interview on their calendar and wasn't available.

Interview Question – What do you think will be the most difficult part of this position for you?   Answer Question

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Assistant Vice President Project Management at Amerigroup

No Offer – Interviewed in Virginia Beach, VA Apr 2011 – Reviewed Jun 13, 2011

Interview Details – I first had a phone interview with a representative from HR. Then I had a phone interview with the hiring manager the following week. Then the hiring manager had me come onsite from 8:00 a.m. until 5:00 p.m. (took a day's vacation for this). and interview with 8 managers/directors of different departments. Closed interview day with the hiring manager. She said she would make a decision before the end of the week (3 days) on who the final 2 candidates were and then the final 2 choosen would interview with her "boss". Meanwhile the rep from HR called and asked me to take a personality test online. After not hearing anything for a week and 1/2, I emailed the hiring manager and she said they hadnt made a decision yet and they are still reviewing candidates. 2 more weeks went by and I emailed again. My emails were ignored. Called HR and left a message - no return calls. I emailed weekly over a month and then stopped making contact. The online application process status after 2 months still says "interview" and I havent been notified by anyone that I wasnt selected for the position. I think it is really inconsiderate of this company to not return calls or emails and to have someone take an entire day's vacation and not respectfully let a candidate know the results of their efforts.

Interview Questions

  • How would you handle a situation where you disagreed with your manager on what you were being asked to do?   Answer Question
  • Describe how you would estalish relationships with other employees and business stakeholders if hired?   Answer Question
  • Describe a situation in which you were tasked with implementing a solution in a short period of time on a deadline that is legally required?   Answer Question
  • Describe a situation in which you had to escalate an issue higher in the chain of command and how you handled it?   Answer Question
  • How do you handle failure?   Answer Question

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