Glassdoor is your free inside look at Amtrak interview questions and advice. All 15 interview reviews posted anonymously by Amtrak employees and interview candidates.
No Offer – Interviewed in Philadelphia, PA Mar 2013 – Reviewed May 7, 2013 New
Interview Details – Applied online. Approximately 1 week later was contacted by HR recruiter for an interview. The interview was supposed to be a 2 person panel interview with the hiring mgr and his superior. His superior was a "no show" and attended via conference call. All questions were centered around working with difficult people or in a difficult situation. The interviewers seemed quite aggrevated when I could not detail a time I worked for an "impossible" mgr. Instead of probing the question in a different way they instead collaborated on how they could not believe I "never" had an "impossible" mgr. The interviewer folded up the corner of his notes like a high school test taker and asked only behavioral questions like how you handle criticism and difficult people. I was never asked questions related to the position. Outside of these unusual behaviors, the interviewers were pleasant. The HR recruiter was very pleasant and informative.
Interview Question – Tell about a time you had a manager that was impossible to work for. Answer Question
Accepted Offer – Interviewed in Philadelphia, PA May 2012 – Reviewed Dec 15, 2012
Interview Details – takes awhile because a lot of people apply to job openings. but i had inside help. other than that, if you really want the job just be proactive and communicate with the hiring department to continuously express interest. be honest and up front about everything, otherwise it will come back to haunt you
Accepted Offer – Interviewed in Newark, NJ – Reviewed Nov 28, 2012
Interview Details – 90% of the current employees are related to another employee or a retired one. It is very rare to hear that you got the job just by applying. Interview; they all ready kno who you are, so it doesn't really matter much. IF you don't know anyone, they are looking for someone who is ambitious.
Interview Question – I wouldn't worry about this question for an Amtrak job. Answer Question
Negotiation Details – Nothing to negotiate.
Accepted Offer – Interviewed in Seattle, WA Oct 2010 – Reviewed Mar 31, 2012
Interview Details –
Applied online, the system is incredibly complicated. The system is in need of a major overhaul.
Was contacted by local recruiter, and asked to come in for a test. The test consisted of three modules, each 5 minutes long. Modules included 1. English (Reading/Comprehension) 2. Math abilities and one other.
If you passed the test (completed on a scantron sheet), you are called in to interview with local operations managers.
Once selected you wait for months to get assigned to a training class date, then complete 3 weeks of training for just $60/day! Once three week initial training is concluded you train on the job with others in your craft - most of the time you are paired up with the most incompetent employees and learn nothing.
Interview Question – None were difficult. Answer Question
Negotiation Details – There is no negotiation for union represented positions.
Accepted Offer – Interviewed in Riverside, CA Aug 2011 – Reviewed Sep 19, 2011
Interview Details – it took a long time to hear from them i just barely got hired and wont start til october. first i took a personality and literature test (easy). a month later i was called to come in for an interview (12 questions). I was interviewed by three people and i got a call in about a week.
Interview Question – tell us of a time where you were faced with a difficult situation with a customer and did you handle it? View Answer
Accepted Offer – Interviewed in Washington, DC May 2009 – Reviewed Mar 5, 2011
Interview Details –
I was a contractor, so I applied to the position via an internal referral. The interview process is standard; I was interviewed by three managers. The questions were typical, perhaps a couple I didn't expect but was not an issue.
Overall the process of being interviewed and hired can be an extensive one; it was for me. It can take about three to four weeks. Mine took almost two months. It is worth it though - being an employee of the railroad corporation has good benefits including an additional railroad retirement fund.
Interview Question – What typical software and/or tools do you use and why? {This was a question towards the end of the interview - it is not hard, but your answer will be evaluated) View Answer
Negotiation Details – You do have some room for negotiation, but it depends on the hiriing manager and/or director.
Accepted Offer – Interviewed in Washington, DC Sep 2008 – Reviewed Oct 20, 2010
Interview Details – The interview consisted of interviews with human resources then a number of peer or other senior managers in the department. Following those interviews I had an opportunity to interview with the hiring manager. All of the interviews were professional and each of the individuals appeared knowledgeable and experienced in their area of expertise.
Interview Question – How would you handle the competing priorities placed on management? Answer Question
Negotiation Details – Minimal. HR presented an offer and there were opportunities to counter. Some flexibility in salary but minimal flexibility in benefits.
Accepted Offer – Interviewed in Long Island City, NY Jun 2008 – Reviewed Mar 21, 2010
Interview Details – Applied online, got a response a few weeks later to come in and take a written test, the test was a little difficult but if you study before u can pass. then told to call a number in a few days to find out if i passed . i called and got a recording that i passed and was told to call another number to set up appointment for interview, then was given a date and went in for a panel interview with a representative of the HR department and a supervisor of the mechanical department. final determination of hiring status was made a few days later and confrmed with a phone call from someone from HR department. the whole process took about a month and a half.
Interview Question – average questions about your backgrond View Answers (2)
Accepted Offer – Reviewed Sep 28, 2012
Interview Details – Applied online and went got email about an information session which about 50 people were there with 2 openings, had to take an integrity test. Got a call a few weeks later for an interview, then received an offer about a month later. Accepted was continent on background and I had to go for a physical and drug screening.
Interview Question – Usual tell us about a time questions Answer Question
Negotiation Details – None
No Offer – Interviewed in Aug 2012 – Reviewed Sep 19, 2012
Interview Details – The process is long...received an email for an invite to test in June...took the test on 7/25....the process is abt 3 hrs..got a call to interview 1 week later...interviewed 1 month later in aug. Got an email 2wks later sayn I didn't get the job
Interview Question – 12 interview question...none really difficult Answer Question
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