Getting an Interview
Getting an Interview
Interviews for Top Jobs at Amtrak
- Electrician (4)
- Reservation Sales Agent (4)
- Customer Service Representative (4)
- Assistant Conductor (3)
- Director (3)
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- Officer Business Operations Improvement (1)
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- OBS Train Attendant Trainee (1)
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- Infrastructure Planning Manager (1)
- Track Man Trainee (1)
- Passenger Engineer Trainee (1)
- Obs Trainee (1)
- Security Officerr (1)
- Assistant Passenger Conductor (1)
- Legal Department (1)
- Declined OfferNeutral ExperienceAverage Interview
I applied online. I interviewed at Amtrak in April 2015.
Interviewed over the phone and it went very well as I've worked for a major commercial airline for 16 years in Customer Service and on the ramp loading and unloading planes. I was scheduled for the strength test and unfortunately did not pass and was subsequently advised that the offer was rescinded due to the strength test failure. I had applied for many (20+) other positions and they were declined without any interviews. Very curious to me how HR can determine your ineligibility for all positions, including non-physical jobs, due to not being able to pass the strength test and NOT based upon your experience in the Customer Service/Travel industry even with very strong references and awards.
- Basic customer service questions 1 Answer
Helpful (4)No OfferNeutral ExperienceAverage Interview
I applied online. The process took 2+ months. I interviewed at Amtrak (Washington, DC) in March 2015.
Applied for the position and a month later was sent an email to take the Hogans test. After completing the Hogan test I was sent the information packet detailing the job description. I have to say that the process was very efficient. However, once I was called for the interview I thought that I was on my way. In the interview they asked about my background and why I had a three year gap in employment. I was honest and told them that I was on probation. At that point they ended the interview bc they said I could not work for them with and active probation case. I wasn't upset at them but I felt at this point in the process the background information was already revealed. If I wasnt an eligible candidate I should never have been asked to interview or once it was revealed they should have had the decency to either email me or telephone me to inform that I was no longer eligible. I just figured the background information was completed before the interview.
- Are you currently on probation/parole 1 Answer
- No OfferPositive ExperienceAverage Interview
I applied through other source. The process took 1 day. I interviewed at Amtrak (Phila, PA) in March 2015.
Interviewed by Director and Program Manager answered set of pre-designed questions. Questions resolved around my experience and how it would be transferable to challenges of the position. Related experience covering Amtrak, former work experience, and approach to problems encountered.
- Questions basically around obtaining consensus among various institutions. Answer Question
- No OfferNeutral ExperienceAverage Interview
I applied online. The process took 6+ weeks. I interviewed at Amtrak (Los Angeles, CA) in February 2015.
The interview process began with a scheduled phone interview that lasted about 30 min and was technical enough to test your knowledge of the subject matter. As a former employee the interview was definitely focused on my previous experience with the company, in fact I believe that was a major factor in being selected for the interview in the first place.
- I was asked about my experience applying a certain company policy in an employee relation setting and the question replied on previous knowledge of company policy. Answer Question
- No OfferPositive ExperienceEasy Interview
I applied on Dec 12-14 I haven't heard anything yet. The recruiter told me to keep checking with her, but when I do she don't answer half of the time.I really want to get on with Amtrak its a dream of minds. Pretty please have someone contact me. I can email my resume if you are interested. Thank you for listening
- Not yet interviewed by anyone. Answer Question
Helpful (1)No OfferAverage Interview
I applied in-person. The process took 1 day. I interviewed at Amtrak in January 2015.
I went to an orientation and interview at a hotel convention center. There were 80 applicants in all that showed up. Amtrak rep said that they were looking to hire forty. This process took about 3-4 hrs to complete. I met with 1 supervisor and 1 HR rep for the interview that lasted about 10 min.
- Why do you want to work for Amtrak? Answer Question
- No OfferNeutral ExperienceAverage Interview
I applied online. The process took 2+ months. I interviewed at Amtrak (New York, NY) in December 2014.
I applied online filling in my experience and submitting my resume. Received an online test then was called in for an interview. The interview panel consist of a person from human resources, Road Foreman and a union local chairman from transportation department.
- What is your experience with multitasking? Answer Question
- Accepted OfferPositive ExperienceEasy Interview
I applied through a recruiter. I interviewed at Amtrak (Bear, DE) in December 2014.
Interview was very relaxing with a three panel committee questions were based on how You worked with different types of tools come workers and conflict resolution the questions were very basic and to the point if you a good mechanical background you will be fine
- How well do you get along with others Answer Question
There were no negotiations
Helpful (7)No OfferPositive ExperienceAverage Interview
I applied online. I interviewed at Amtrak.
I applied online and was contacted about a month later to see if I was interested in attending a testing session. I showed up the next day and was surprised to see a group of candidates there as well. Total, there were over 50 people. Two days later, I received a call stating I had passed the personality test and would be contacted later to set up an interview. A week later, I had an interview date set. The next week, I was interviewed by two managers, both extremely nice and personable. Process took about an hour. It's been 2 weeks, I'm still patiently waiting on a call to let me know if I have been chosen for employment.
- give me the name of a company who has terrible customer service and one who has great customer service 1 Answer
Helpful (3)Accepted OfferPositive ExperienceEasy Interview
I applied online. The process took 4+ weeks. I interviewed at Amtrak.
Very Easy, no long drawn out interview process...one time interview....meet with manager and director...who are both very personable and make you feel at ease. Human Resource officer is usually on the phone listening in and may add questions...but one of the easiest interviews I ever been to
- Just the regular interview questions Answer Question
Able to negotiate pay, and vacation time
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