Deluxe Corporation
2.8 of 5 141 reviews Saint Paul, MN 5000+ Employees

Deluxe Corporation Customer Service Representative Interview Question

I interviewed in Colorado Springs, CO and was asked:
"An unexpected question and somewhat difficult to answer was about what I would do in a difficult customer service encounter. where a customer was angry and upset and everything you offered to do to resolve a problem was not satisfactory to the customer."
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Part of a Customer Service Representative Interview Review - one of 22 Deluxe Corporation Interview Reviews

Answers & Comments

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I believe I answered that I would apologize and offer an opportunity to speak with a supervisor. The answer must have been satisfactory because I was hired.
- Interview Candidate on Aug 25, 2012 Flag Response

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