Apple Apple Store Leader Program Interview Questions & Reviews
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Updated Apr 14, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 10 ratings 
“Average” Interview
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Interview Experience [?] Based on 10 ratings
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Apple Store Leader Program at Apple
Posted Apr 14, 2012 — 1 of 1 people found this helpful
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5.0
Very Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2012 (took 4 weeks)
I am posting because the other posts were incredibly helpful, and I made it to the final round in the interview process.
I heard about the Apple Store Leader Program through my college job fair. I applied online on the last day it was due--a Friday. The Monday after, I received an email. "Congratulations, you stood out." They were moving me forward with the interview process.
It took quite some time to get word from Apple, until I received a call from HR asking me to set up a phone interview. I set it up for the very next day.
The phone interview went well. At first it was confusing because I mentioned my foreign language skills and that I would like to eventually work in other counties, using my language skills for Apple. The interviewer thought I meant I wanted to immediately leave the country and work for Apple, which would not be possible unless I was authorized to work in said countries. The interview went better with the behavioral questions. I provided strong answers of when I accomplished tasks, led a group, etc. I really did not mention Apple products. The final question was "Why Apple Retail?" You should probably have a good answer for this.
I received word a week or so later that I was invited to an interview event at a nice hotel in a suburb of the city I live. You should know that at this event, you are being watched right away. This was probably the most nerve-wracking part of the interview process because it is the least straightforward. The goal is to get noticed. There will be a meet-and-greet period where you get a chance to talk to other candidates as well as recruiters, the store managers, and current ASLPers. Make a point to meet all of the people from Apple. They will be throwing out interview questions, so be quick on your toes.
We then had a presentation with videos and Q & A about the videos. They will ask you what you observed during the videos. I didn't get a chance to answer, but it's a good idea to try. You may just get called on.
Finally, we were split into groups of four and given a business related question, around marketing or sales, and challenged to create a solution for that business. Be creative and cooperate with your group; you don't know who you will be with but make the most of it. When it is your group's turn to present, make sure your part of the presentation is full of energy and enthusiasm. If you have trouble with public speaking then practice in front of friends before you go.
The event ended and we were told we would receive phone calls in the evening. I received a "YES" call and was told to come back to the hotel for interviews the next morning. When I arrived, I found out that I would have two back-to-back interviews. First, I spoke with a regional recruiter and the market manager for the city I was in. This interview was very focused at dissecting my resume as well as behavioral. My second interview was with managers of two stores in my metro area. They were a little more laid back, so I had to work harder at weaving in my work experience into the interview. My feedback from them throughout the interview process was "we like your energy and self awareness," so make sure you have enthusiasm for the position as well as very specific examples for behavioral questions.
I received a call that I would be invited to the final in-store event the next morning at a flagship store in my metro area. I signed a non-disclosure agreement, so I cannot speak to specifics, but you will be given a tour of a store and expected to use Apple technology to give a presentation.
I really put my best into this interview process but unfortunately, after making it to the last round, I did not get an offer. The recruiter called me a few days ago telling me that they did not select me for this program, but that this was only one entry into Apple. She said that if I wanted to explore other opportunities at Apple, I could email her anytime. I also met other employees who can give me an internal reference, which will give me an advantage.
Overall, this was an especially grueling process, and even though I did not get into the program, I know that Apple would gladly consider me for other opportunities and I have invaluable contacts at Apple that I did not have before. I also got a great look at the wonderful work culture that Apple maintains within their company. If this is something that you REALLY want to do, go for it!
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
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Inappropriate?
Apple Store Leader Program at Apple
Posted Oct 27, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 (took 2 days)
I first learned about the ASLP at my school's career fair. They encouraged me to apply and then I attended an info session held at my University. I really liked the people and they immediately offered me an interview. At my interview, I had a great conversation with 2 Apple employees and they offered me the second round interview on the spot!
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Apple Store Leader Program at Apple
Posted Jun 11, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2011 in Los Angeles, CA (took 4 weeks)
I went to an on campus job fair and met with Apple representatives. From there I heard about the Apple Store Leader Program and after talking to a few recruiters I was encouraged to apply. Though the deadline for the job was in March I was told that you should apply really early in order to be considered. I submitted a resume and cover letter online right after talking to them that day. About a month later I heard back that Apple wanted to have an interview with me. The interview was much different than any I have ever had. It took place at a hotel in downtown LA where 60 or so applicants arrived. From there we were split into two groups and went to seperate rooms. In there we all watched some videos about Apple and were asked questions as a whole. Anyone could raise their hand and answer. From there we were broken up into teams of 4 and had 30 minutes to prepare a presentation to give to the entire room.
A few hours after the interview I recieved a phone call telling me that I made it to the second round. The next round of interviews were to take place the very next day at the same hotel. The second round consisted of two 30 minute interviews. However, the only weird thing about it was that every candidate who was interviewing at the same time was interviewing in the same room. The room was big but you could really hear what the other candidates were saying. Each interview had two interviewers. From there if the interview went well candidates were invited to an Apple store for another "project". I did not make it to the final round but all the Apple people were incredibly nice. The most difficult thing about the interview was that it was quite a time commitment with travel and freeing up 3 days of time back-to-back can be hard for some.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Apple Store Leader Program at Apple
Posted Mar 23, 2011 — 4 of 4 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2011 in Ann Arbor, MI (took 4 days)
The interview process consists of 3 different rounds. The first day we had a presentation and a group project, the second day [if you do well the first day] is two 45 minute panel interviews. If they like you in the interviews you go to the finalist round. The last round is a in-store experience. I am currently going in for the third and final round tonight.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview, a Presentation and a Background Check.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Apple Store Leader Program at Apple
Posted Mar 28, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2011 in Washington, DC (took a day)
I was offered to participate in the Apple Store Leader Training program interview process. I will be a bachelor's degree graduate in a month and was competing with some current Apple employees (some of which had master's degrees). The interview is supposed to last four days, but I dropped out during the first day. The interview experience was a very positive one; I got to learn a lot from the current candidates in the program and hope to pursue other opportunities at Apple.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Apple Store Leader Program at Apple
Posted Mar 6, 2011 — 1 of 3 people found this helpful
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1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jun 2010 in Columbus, OH (took a day)
I applied online for the Apple Store Leader program for recent college graduates. I was contacted by a recruiter and she spoke with me briefly about my interest in the program and to set up an informational meeting. I went to the meeting at a local hotel in the Columbus, OH area.
I walk into the place and the woman that greets me acts like I'm not suppose to be there. She gives me a confused look as I tell her my name. The demographics of the interviewees are mostly young, white, and hip. There was about 16 of us in the meeting. It was very awkward with the initial meet and greet. Everyone is talking about their lives and interests which seem very fake.
We all walk into another room and they play music as we walk in. A very cheery atmosphere, albeit fake. The informational meeting consisted on meeting with the local managers of Apple Stores in the region, watching a movie about the background of Apple, and we all had to introduce ourselves.
Then, we had to tell way we want to work for Apple and you basically have to suck up to them. Always say how much you love their products.
The managers had us to do a group project which consisted of different topics center around the new IPad. The idea was that we had to find an impressive way to sell this product to the masses as if it was going to be hard sell Apple products (sarcasm). Then, we presented our new idea to everyone.
After this was done, we were all told that we would be contacted at the end of the day if we were accepted to a second interview.
I wasn't chosen but I'm very sure that I didn't suck up enough to Apple and I wasn't their stereotypical type of people who work in the Apple Store. I mean just go into your local Apple store and see what type of people work there. If you feel out of place, then you don't stand a chance to work for them!
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Apple Store Leader Program at Apple
Posted Apr 27, 2010 — 4 of 4 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2010 (took 2 days)
I applied online (Apple website) in early March and on April 1 I was notified via email that I had been selected for the hiring event. All the Houston-area candidates were invited to a Marriott in the Woodlands in late April to attend a group panel/interview and presentations by Apple, and then of those roughly half were chosen to return for two back-to-back personal interviews the following day.
The "hiring event" was broken into an afternoon and morning group, with 30 candidates total. After Apple gave some presentations about the company we all went around the room and introduced ourselves, saying our name and where we were from, why we wanted to work for Apple, what our major was and why we picked it, and a fun fact about ourselves. (Make sure you have a "fun fact" that promotes some of your skills or creativity! Some of the people in my group just said that they had 6 names or something... not helpful.)
Then they played a movie promoting Apple and giving statistics and testimonies about how great the company is. (Pay attention to the statistics and have a few key phrases you hear in mind... they will ask after the movie is over what struck you!)
The third part of Day 1 was the group project and presentation, which consisted of us splitting into 3 groups, who each had a different real-life store problem to brainstorm and solve together. We then presented our ideas to the group.
If selected for the next round, the candidates were asked to return the next day or the day after that to do personal interviews. The format was two back-to-back 30 minute interviews, each with 2 Apple reps interviewing one candidate. The questions were behavioral (but a little more creative than the typical behavioral questions.) It was very relaxed and they genuinely want to get to know you - honest answers that give them a real picture of your personality are better than rehearsed stock answers that praise Apple (although it's always good to show excitement and admiration of the company!)
The finals (which I was not selected for) require a video project and an in-store exercise and tour - presumably at the store you applied for.
I did not make it this far, but I have heard there is also a background check and drug test, but not until your first week of work.
The whole process was a great experience - a fun time that went by very quickly. Apple did not keep its candidates waiting throughout the interview process - from start to finish (including the finals) it took less than a week. Best advice: show A LOT of enthusiasm for Apple and its products, and a HIGH ENERGY level, especially during the group hiring event when it's important to get noticed. I would also recommend brushing up on some background on Apple as a company, and their products, if you are not already an expert. Good Luck!
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Apple Store Leader Program at Apple
Posted Apr 26, 2010 — 4 of 4 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2010 (took a day)
I had a similar experience to some of the other ASLP reviews. The group session (around 25 total participants & 5 managers/recruiters) was held at a hotel conference room. Before it started as people arrived in the lobby, there was an opportunity to talk with the managers and get to know the other applicants. Be aware that the Apple folks will be taking mental notes even before you enter the main room, so engage in some small talk.
Once everyone is seated, the managers introduce themselves and they pose an ice-breaker question for everyone to answer in front of the group. Ours was "What super power would you choose to have?" Be creative and enthusiastic with your answer, as this is the only question that you will answer on your own. THERE ARE NO personal questions directed toward individuals after that. The opportunities to have your voice heard a fairly limited considering the number of people. There was a Q&A portion where we could ask about the program (and anything else really), so it would be smart to ask something during this. In between, we also saw a couple videos about Apple retail with employees discussing their jobs. Another reviewer described this as brainwashing sort of stuff - "drink the kool-aid" if you will. I was expecting it to be like that, but have to disagree with the sentiment. The way some of the employee spoke about their experience during the videos was a bit inspiring, actually. You will obviously have to form your own opinion, but I think those clips will probably be a good gauge of how you would feel about and get along in the Apple culture. There was also a brief discussion following the videos.
The group activity is a chance to show off your product knowledge/creative thinking skills. Each group of 5 or so people are posed a scenario and given roughly 20 minutes to prepare a short presentation. One of the managers will be overseeing each group's progress. Being vocal during your group discussions and then prepared during the presentation is probably most important for standing out.
Overall it was a great experience. This is apparently the first time Apple has implemented the Store Leader program (maybe explains small number of reviews here). Despite being scheduled to last around 2 hours, time flew by and I didn't realize it had been almost twice that long once we got out! There were a lot of talented & intelligent people at my seminar, however product knowledge and tech savvy will likely not be enough to ride on. A few of the managers even admitted they weren't Apple experts. Personality is a major factor and depending on the scenario, there could be other store positions available if you aren't selected for the ASLP. I hope this long-winded review helps out future candidates at least a little, since I was to able gain some valuable insight from the earlier reviews. Good luck!
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Apple Store Leader Program at Apple
Posted Apr 16, 2010 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2010 in Ann Arbor, MI (took 2 days)
The actual interview process may take anywhere from one to three days, with the obvious communication beforehand not included. I received an e-mail from Apple inviting me to the initial seminary, and also received a call a couple of weeks later to check if I had any questions.
Day one consisted of a hiring seminar in which applicants were exposed to Apple culture, including video presentations. All of us introduced ourselves, and then the applicants were broke out into groups to work together to find solutions for given questions. The groups were full of intelligent people, so it wasn't too bad at all. After the presentations, they said they'd "let you know" by Friday.
That afternoon, I received my callback to interview in the second step. Two panel interviews at half-an-hour each wasn't terrible at all, and was pretty straight forward. A large emphasis was placed on behavioral questions, and figuring out if you fit in the corporate culture.
The process is currently still in progress for me, but we'll see how round three goes!
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview, a Presentation and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Apple Store Leader Program at Apple
Posted Apr 8, 2010 — 2 of 2 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2010 (took 2 weeks)
Apple Store Leader Program - I found the posting on the university's career centre website. I initially applied online at their website, submitting my resume and cover letter and answering a few standard questions. I received an invite through email a week later. I was invited to a hotel to participate in a group interview, very different and interactive stuff they say. Turns out it was standard stuff – starting with a brainwashing presentation video, introductions, self introduction, followed by group role play, Questions and Answers. Overall a good experience. It was very fun and enjoyable. The time flew by, it lasted for 2+ hours.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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