Apple Interview Questions & Reviews in Chicago, IL Area
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Updated Jan 9, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.
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Difficulty Rating [?] Based on 21 ratings 
“Average” Interview
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Interview Experience [?] Based on 21 ratings
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| 1–10 of 21 Apple Interviews | Sort by |
Creative; Was Initially Hired As A Specialist at Apple
Posted Jan 9, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2011 in Chicago, IL (took 6+ weeks)
First there was a "hiring" event, where we all mostly mingled and they saw who seemed personable. A couple of games involving problem solving. Then I was called for in-store interviews with more or less all of the managers at the store. Each one was quite pleasant and positive. There were many days of waiting, but finally I got an offer. Every day is a new learning experience at Apple!
Interview Questions
Negotiation Details
No negotiation possible-- I heard others try but it wasn't an option. Apple has many people to choose from!
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Specialist at Apple
Posted Nov 25, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in Chicago, IL (took 4+ weeks)
My step of the process was an apple employment hiring event where there were around 30 people. we were then split into small groups of 6 and had essentially group interviews. After the even they encouraged us to apply online but I was extended a second interview a day later. The second leader consisted of a 2:1 where I was interviewed by two store managers. A lot of the questions were behavioral. I was extended a third interview only hours later via e-mail. The third interview consisted of just interests questions and I was extended a job offer only a couple of days later.
Interview Questions
Negotiation Details
I wasn't really in a position to negotiate since this was my first job in retail and I did not hold a job previously.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview and a Background Check.
More Apple Sales Specialist Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Creative (Apple Store) at Apple
Posted Oct 30, 2011 — 0 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Chicago, IL (took 3 weeks)
It was intresting to see how divers the group interview, some applicant looked a lot more qualified then others.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
More Apple Creative (Apple Store) Interviews
Helpful Interview?
Yes |
No
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Inappropriate?
Mac Genius at Apple
Posted Oct 23, 2011
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed May 2011 in Oakbrook Terrace, IL (took 2 weeks)
As much as I'd like to think that I was declined the job for a lack of competency, I truly know that Apple retail does not have a clear strategy for promoting from within. I have not seen a logical pattern when it comes to either hiring or promoting employees. I love the company more than anything and that is why I am a part of Apple, but will not say that I haven't been applying for other jobs...
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
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Helpful Interview?
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No
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Mac Specialist (Apple Store) at Apple
Posted Oct 23, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2010 in Chicago, IL (took 1 week)
I found out that Aaple was opening a new store in Chicago last year so I decided to apply. I got an email invite to attend a hiring event. I went to the event and sat in a room at a hotel downtown with about 30-40 people. We ran through the basic standard 'why it's great to work at Apple' videos and did a partner introduction activity. This took about an hour and a half, after which we were sent home.
When I received an email inviting me back for another interview I got pretty excited. I returned to the same hotel with 2 coppies of my resume and a smile. This was a more personal interview with 2 Apple employees. I was asked all the standard questions like 'why apple' and 'describe a time that a customer...' blah blah blah... and then the 3 of us chatted quite candidly for about 20 mins about all sorts of things.
About a week later I got the generic 'we've decided to not choose you' email.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview and a Presentation.
More Apple Mac Specialist (Apple Store) Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Creative (Apple Store) at Apple
Posted Sep 13, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2011 in Chicago, IL (took a day)
Applied to Apple online. Received an invitation to meet them at a hotel for a group event. I went there. Everyone was in business casual clothes (few were formal). I saw only a couple in jeans. They show us a clip of why working at Apple is great, then they ask us questions (when did Apple open its first store, who has an ipad, what's you're favorite app). Make sure you answer a few questions. There were a few who kept hogging up all the answers by shouting them out.
We then had to play a "game" where we play both Apple Salesman and Customer with our partners (whoever is sitting next to you). The customers included, a celebrity wanting to make a large order, a customer who wants to find out about Apple rumors, a genius who wants a job, an old lady who wants to know what an iPhone is, a college student looking to make a few purchases -- etc, etc.
There are a group of Apple individuals in the back who are writing everything down, and they're timing you. Afterwards, they dismissed us, letting us know we'll know within two weeks if we were picked to continue to the next step in the interview.
I received an invite that evening, setting me up with an interview. It was with three other people at this cafe near Apple. It was a very short interview -- I got the impression they didn't like me right off the bat, so weren't giving me the time. I was done within 10 minutes. Questions were about customer service, group work, etc.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview, a Presentation and a Personality Test.
More Apple Creative (Apple Store) Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Specialist at Apple
Posted Sep 7, 2011 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2009 in Chicago, IL (took 3 days)
I applied online and was given a call from HR asking me to come in for an in person interview. The first meeting I had met with 3 managers, the 2nd meeting ( a couple of days later) I met with one more manager and on the 3rd visit, I came in to fill out the paper work. The hardest round would be the 1st round where all of the questions were asked with one person at a time. It was mostly behavioral questions with some product knowledge demonstrations. Also, note that I showed up early ahead of time but my interview time was pushed back by at least 30 minutes in which I spent time waiting on the sales floor. They had me come up stairs into a smaller management room and on the 2nd interview, it took place right on the sales floor among the hustle and bustle and it was much more relaxed and was shorter for just a few basic questions (why do you want to work here, what qualities and skills do you have, etc.) I was hired during Holiday season so they were in desperate need of help so that may have been the reason for a shorter process compared to the rest of the average number of rounds that take place at Apple.
Here are some interview questions that were asked:
- Which Apple product do you own?
- Which Mac application have you used?
- Describe your retail experience if you have any?
- Have you come across a time when customers were being difficult because of a product/service? How did you manage?
- Why do you want to work for Apple?
- How do you feel about technical jargon, would you be able to translate it to into something the end user will understand?
- What did you notice coming here and how do you see yourself fit in with us?
- Sell me a Mac (present scenario) and tell me why I should purchase it.
- Have you ever recommended Apple products to anyone? Did they purchase it?
- What was it like working at _____ (Past job)?
- Which job in your work history was your favorite?
- Describe a time when someone you work for didn't do their part, how did you handle it?
- Are you comfortable talking with customers one on one?
Interview Questions
Negotiation Details
No. There was no negotiation available for part-time specialist. Most of the time, specialists start out a flat rate and work up despite your level of education. I would take the offer if you really want to work for Apple because they will likely move on to other candidates considering that they have a large pool of applicants.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Personality Test and a Background Check.
More Apple Specialist Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Mac Specialist (Apple Store) at Apple
Posted Sep 6, 2011 — 0 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2009 in Naperville, IL (took 4+ weeks)
Several phone interviews, two group interviews, a couple follow up phone interviews after that. The phone interviews were very detailed about my previous job experiences, even included questions about apple products. A subsequent email before the in person group interviews told me what to "study" for. The group interview felt a little like a cattle call because they were hiring a lot of people for a new store. I'm sure the managers were exhausted by the end of the process.
Interview Questions
Negotiation Details
No negotiations. If you want to work for Apple, you're real lucky to have a job with Apple.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.
More Apple Mac Specialist (Apple Store) Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Mac Genius at Apple
Posted Aug 22, 2011 — 0 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Naperville, IL (took 2 days)
Took us in for a group presentation. Then split into groups for questions and topics. Got called back for interviews with 3 managers. Spoke about ambitions and work history. No call back after that.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview and a Presentation.
More Apple Mac Genius Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Business Manager at Apple
Posted Jul 12, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2011 in Chicago, IL (took 2 days)
An Apple recruiter contacted me and invited me to "interview" with Apple. Turned out to be a group interview with about 20 other people. As we entered the room, we were applauded by the Apple Managers and then had to mingle with each other for about 15 minutes. After a presentation on how great Apple was, all the Managers introduced themselves, and told us what they wanted to be when they were little. Then we had to introduce the person sitting next to us. We were then split into groups of 6 and had to give a presentation to the group while all the Apple Managers furiously took notes. Got an email back from the recruiter and invited me back for the second round of interviews. This interview consisted of two panel interviews with five different people and another candidate. It was interesting to hear another candidate answer interview questions, but was kind of awkward for us to answer the exact same questions right after each other. The entire process left me feeling rushed and unable to really connect with any one person.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Group/Panel Interview, a Presentation and a Personality Test.
More Apple Business Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
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