Apple Concierge Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 8 ratings 
“Average” Interview
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Interview Experience [?] Based on 8 ratings
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| 1–8 of 8 Apple Interviews | Sort by |
Concierge at Apple
Posted Mar 12, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2009 in Dallas, TX (took 4 days)
Applied for a position within the store through a friend. Had 3 different interviews with each manager of the store consisting of "why apple" and how I would handle certain customer service issues. The interviews were spaced out over two weeks but I was offered the job at the end of it.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Concierge at Apple
Posted Oct 20, 2009 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Jan 2008 (took 2 weeks)
phone interview was really easy. just be honest. if you really like there products, get taht across to them.
one on one interview was strange. he asked me questions, i answered thoroughly. last question was do you have any questions for me. i froze.
Interview Questions
Reason for Declining
another job offer.
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Concierge at Apple
Posted Oct 12, 2009 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2009 in Raleigh, NC (took 2 days)
You first apply online where you can upload your resume and go through the typical application questions. The next day I received a e-mail from the store manager to attend a career seminar. The seminar lasted 2 hours. There was a group of about 20 who attended. When we first walked in all of the employees cheered and high-fived everyone. We watched a few short presentations and then all of the applicants had to tell the group their name, favorite apple product, and their favorite smell. We were then broken into groups of two. In the group we had to discuss the presentation that we watched and then stand up in-front of everyone and tell them our partners thoughts. Finally we were broken into groups of 4 and we had 10 minutes to come up with a skit or presentation that lasted 2 minutes. I believe that the managers on hand were looking at your personality and how you interacted with people. The day after the career seminar you receive a e-mail telling you if you made it to the next round of interviews. I did not make it that far.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Concierge at Apple
Posted Jul 23, 2009
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2009 (took a day)
they asked all of the basic questions, but it was formatted much like a casual conversation, rather than a formal interview. all usual interview topics were covered (qualifications, strengths i would bring to the position, why i want to work for apple retail, etc.), but it was very informal. one disadvantage of trying to work for apple is the length of the hiring process.. almost 90 days, which is not good when you need work right away.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Concierge at Apple
Posted Apr 12, 2009
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2008 in Lynnwood, WA (took 2 days)
I sat down in my interview with Kelley and was very warmly welcomed. He actually looked at my resume and asked questions about other places i worked as well as their preorganized questions. A lot of times he would be surprised by my answers and we would carry on a conversation about them for a few minutes. I only went through the 1 interview, but everyone around me seemed really nice and friendly.
Interview Questions
Negotiation Details
I didn't feel any need to negotiate
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Concierge at Apple
Posted Apr 6, 2009 — 2 of 2 people found this helpful
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2008 in Denver, CO (took 4 days)
When I first got the call from the Cherry Creek Apple Store in Denver Colorado, I was told about the job I'd applied for. The basics of the job. I talked on the phone with them for about 30 minutes, as they asked a few broad questions; Did I think I was a fit for the job they'd just described, How many years of retail and customer service experience did I have, questions like that. I was then told that they wanted a one on one interview.
When I went in for that interview, I had about a ten minute wait, in which I was instructed to walk around and watch how the store moved. When we finally sat down, they asked me what I noticed first. It was definitely the customer service that caught my eye. Anyone who's been into an Apple store knows that it's chaotic, but through the chaos, all of the employees tend to be laughing or smiling. That's what I noticed. The people who interviewed me joked, and laughed with me. All together, the interview was super chill, laid back, but I ended up getting the job!
Interview Questions
Negotiation Details
The base pay was higher than the average job, and I transferred stores when I moved, and I told them that I thought I was worth more, and they said, "We do too!" They gave me a raise, they were really great about it.
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Concierge at Apple
Posted Apr 1, 2009
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2007 (took 1 week)
It went very smoothly. The interview was to transfer from another position in another Apple Store to a new position in a new store. The interview which I received was a one on one interview with the Store's manager. I have also participated in group interviews on the other end of the spectrum with Apple.
Interview Questions
Negotiation Details
As an entry level retail employee there is not much in the way of negotiations and any offer is pretty much the same as the next.
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Concierge at Apple
Posted Apr 3, 2009 — 0 of 2 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2007 in Northbrook, IL (took a day)
Everything went smooth, considering I was interviewing during the Holiday Season.
Interview Questions
Negotiation Details
Things went just as expected
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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