I applied through an employee referral and the process took 2 weeks - interviewed at Apple in November 2013.
Interview Details – Hiring and interview process has changed since I started 5 years ago. Apple claims to be highly selective during the interview process, but at the store I first started at, we had people with no knowledge of the Mac or iPhone and no hint of what even minimal customer service looked like. New hires would come to work stoned and barely able to function. How Apple can say it's hiring process is highly selective baffles me.
Interview Question – Customers are a blessing and a curse. Sometimes I leave work so enriched by my day and the interactions I have had, and sometimes I leave disheartened and with no hope for the human race. It truly is a bipolar job. Answer Question
Negotiation Details – No negotiations but I was satisfied the offer they gave me.
Very Easy Interview
I applied in-person and the process took a day - interviewed at Apple in October 2013.
Interview Details – Talked to market lead, had been with the company for 2 years. Easy interview.
Negotiation Details – Asked for $18 an hour
I applied online - interviewed at Apple in October 2013.
Interview Details – The process is pretty stupid if you asked me. They fill their store with about 40 potential new hires for an open discussion interview. It's a way to see if you have the spunk that Apple is looking for. They ask you to introduce the person next to you. They have you watch 3 short 5 min. clips from Apple. Pay attention because they will ask questions about it.
Interview Question – All the questions were retail oriented. ie.. selling a customer View Answer
Reason for Declining – read previous comment
I applied online and interviewed at Apple.
Interview Details – Apple starts with a phone interview to gauge your personality, followed by your first of three in-person interviews: first is an interview with an assistant manager, followed by an interview with the store manager, followed by an interview with a market manager. VERY redundant. It should also be noted that, from my experience, the managers aren't trained or experienced in interviewing people and reading people, so they often make decisions based on arbitrary things. (I.E. my manager was doing a phone interview, she called a girl, the girl explained that she was out shopping and was unable to hear well, asked to reschedule, my manager said she would try again, then commented that the girl shouldn't have answered if she wasn't ready, on to the next.)
Interview Question – Standard interview questions. They are just looking for someone who loves Apple, and who is friendly, excited, and outgoing. Even for technical positions like Genius, they don't seem as concerned as they should be about your technical knowledge. They think customers would prefer someone who knows less, but is bubbly, than someone who knows Mac computers inside and out, but is more reserved. Answer Question
Negotiation Details – No negotiating. They are very clear, this is the offer, end of story.
Very Easy Interview
I applied online and the process took 4+ weeks - interviewed at Apple in August 2013.
Interview Details – Will get a call from a recruiter, if you don't fit the culture, you'll first go to a hiring seminar. Sometimes you're pushed to the first interview. You will have anywhere from 3-4 interviews (not including the hiring seminar).
Interview Question – They will ask questions, but you won't even begin to comprehend why. You will think they're topical, but they are simplistic. The only thing they want to know at the retail level is that you have a passion for apple, serious technical or sales experience and this glowing personality that will attract people. Apple hires the best combination of this people and also likes them to be creative and dynamic. To use the products. Answer Question
Negotiation Details – only got a couple dollar increase after going back so many times. There are brackets for those who are brought on, you can only really negotiate an additional 2 dollars...
Very Easy Interview
I applied online and the process took 4+ weeks - interviewed at Apple in July 2013.
Interview Details – I interviewed 3 times with different levels of management; Everyone was kind and genuinely interested in me and the skills that I could offer the company.
Interview Question – It was a traditional interview; example, name a time when you used "x" skills to achieve "y" goals. What was the result? ect. Answer Question
I applied through a recruiter and interviewed at Apple.
Interview Details – Long and stupid
Interview Question – Nothing really. They just make the whole thing drawn out and retarded to justify their status and ridiculous prices. Answer Question
I applied online and the process took 3 months - interviewed at Apple.
Interview Details – There were a significant number of interviews - probably about five or six - and many, many times of actually visiting stores and talking to managers in person. It was a multi-month process (probably 4 months) before a phone offer was tendered. Interviews occurred with assistant managers first, then the senior assistant manager, then the store manager, then the market manager.
Interview Question – None of the questions are terribly difficult - it's primarily a process of asking questions such as "why do you love Apple technology?" or "explain a situation where you had to mitigate conflict?" Answer Question
Negotiation Details – Non-negotiable pay and benefits. It's a massive, international retail operation. The only things that will make you more competitive and possibly able to ask for better pay are higher certifications.
Interviewed at Apple
Interview Details – Hiring and interview process is lengthy but is in place to ensure we higher only the best candidates.
Interview Question – Tell me about a time you have failed. Answer Question
Negotiation Details – Straight forward, hourly retail position.
Very Easy Interview
I applied online and the process took 3 months - interviewed at Apple in March 2013.
Interview Details –
TL;DR version = Long process, lots of other people applying, didn't get hired. :(
Detailed version (Recommend that you read): Hiring was as simple as going to the Apple Jobs website, signing in (with your Apple ID), uploading (or typing out) your resume and selecting the available jobs based on your region. It took almost a month to get a response, to which you're sent to their job seminar where you get to see a glimpse of what it's like to work at the Apple Store. Of course, this is the "cult" aspect. The interview portion was after all the bells and whistles, and they were basic, typical interview questions as well as scenarios. The typical group size was about 20 for a total of 60 people (3 interviews, 20 people a piece).
A couple days after the interview, I was asked to attend another interview with a smaller group. The interview took place last week; almost a month after receiving this phone call! This interview was more Q&A based and they asked questions about our experiences with Apple retail, and other work experiences. The interview only took about 40 minutes, and they told us that from here on, we're either going to hire you, ask for another interview, or place you in the "pipeline" for future a future hiring (basically a nice way of saying that you didn't get hired). Well, lets just say that i'm in that pipeline, which I found disappointing because I poured my heart into these interviews.
Interview Question – Scenario: You're dealing with an angry customer who was waiting for help for the past 20 minutes and is causing a commotion. She claims that she'll just walk over to Best Buy or the Microsoft Store to get the computer she wants. Resolve this issue. View Answer
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