Apple Genius Interview Questions & Reviews
Updated Jan 21, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 24 ratings |
Interview Experience [?] Based on 24 ratings
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Genius at Apple
Posted Jan 21, 2012
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2010 in San Francisco, CA (took 2 weeks)
The entire face to face interview was focused on customer service and customer experience rather than technical knowledge.They did have me take a test for the tech stuff but they mainly wanted to see how I would react to different customer issues and scenarios. It was obvious that they would rather an empathetic tech guy than a know it all.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Genius at Apple
Posted Oct 18, 2011
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Phoenix, AZ (took 2 weeks)
I applied about three months ago and just got an email about two weeks ago. I was asked some pretty slandered questions, then asked to set up a phone call. During the call I was asked questions about me, and my work history. Then I was given a choice to answer questions about a Mac, or a PC. I Know more about the PC, but I choose Mac because I wanted challenge. The questions were pretty easy, mostly about diagnostics, a couple of mobile device questions were thrown in there. I was then told that all went good, and I would receive a email next week. Early Monday morning I got an email from another recruitment manager who asked for another phone interview, I set that up for Wednesday morning, hopefully all goes well. I am not really sure what the position entails in reality, I read the description, but I know these things are always different when you actually work there. I assume that the tech's (genius's) are split into categories like: Mobile, iMac, and Macbook. I am not sure also about the pay, I have heard many different things, but it seems pretty low to me, although I am sure that it is DOE. Oh well I am not really banking too much on it, if I get an offer, great. If not I am not too concern, I figure that it is worth checking out though, they seem like a neat company to work for.
Interview Questions
Other Details
The interview consisted of a Phone Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Genius at Apple
Posted Sep 18, 2011
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in South Bend, IN (took a day)
I arrived 15 minutes early to find most of the other applicants already there. I found the Apple employee taking names and giving out name tags and waited for the interview to start. We walked in to loud music, clapping, and cheering. It really is an event.
We spent time establishing ground rules and expectations, which you would do well to participate in. Then we watched a video about Apple, listened to the recruiters explain their positions, and broke up into groups. There wasn't a lot of opportunity to speak during the first part (which lasted at least an hour), so do your best to pay attention to the movie and come up with answers to their questions.
The group portion was different. We broke up into groups of 4-6 and introduced ourselves (What is your name, what superpower do you wish you had, and which position at Apple are you applying for?).
Then we rolled a cube that had questions printed on it and answered one. Finally, we role-played a customer/employee experience for about a minute with one of the recruiters. The one downside here is that they tell you nothing about it, so you are left guessing. (For example, they don't tell you what "product" they are holding in their hands, so you have to ask what would otherwise be obvious questions).
After the group session is over, we sat back at our tables and watched a second movie. Then we spent 10 minutes asking them questions. Once that was finished, we were dismissed. They told us they would contact us by the end of the week.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Genius at Apple
Posted Jul 20, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2010 in Houston, TX (took a day)
Went to some nice hotel in downtown Houston, next went into a conference room and watched a motivational video about apple with all the other candidates about 20 or so. Next went downstairs and we were split up in groups. Each group was given a product and our job was to act like we were working at the store trying to sell the product or give information about and ask questions. After this the process was over.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview, a Presentation and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Genius at Apple
Posted Jul 7, 2011
2.0
Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jun 2011 in London, England (United Kingdom) (took 8 weeks)
The interview process was comprehensive and well done. They weeded out the stragglets, had a second 1:1 interview, and then a third group interview that brought together a group and asked people to talk about themselves.
Interview Questions
Reason for Declining
Pay was not higher than my current job.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Presentation, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Genius at Apple
Posted May 31, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2011 (took 2 weeks)
I applied online for this position and was asked to come downtown for a huge presentation/interview. I'm not quite sure what they were looking for, but everyone was friendly and enthusiastic. After this I was called a few days later to interview at my local apple store. The interview was 2:1 and took place in the food court. Questions were asked about myself and experiences I've had. Later that evening I was emailed and told that they were going to move forward with other applicants.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Genius at Apple
Posted Dec 15, 2010
4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2010 (took 4+ weeks)
Light, group interview. Just be yourself. Was asked what's the difference of a super-drive and combo-drive
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview and an IQ/Intelligence Test.
Helpful Interview?
Yes |
No
Inappropriate?
Genius at Apple
Posted Nov 24, 2010 — 1 of 1 people found this helpful
4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2010 (took a day)
Met at a hotel near the store. Split into groups of two, had to introduce your partner and say why you wanted to work for apple and what your favorite app was.
Split into groups after presentation and met with employees and mangers. You threw a cube with questions in the air and what ever it landed on you would have to answer...
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Genius at Apple
Posted Nov 8, 2010 — 2 of 2 people found this helpful
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2010 (took 5 days)
Applied on Apple's website answered a few behavioral questions, a week later I was emailed by their staffing department to come in for a group seminar interview, 2 hours after the interview I was contacted to come in for a 2 on 1 interview with 2 of their store managers.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Genius at Apple
Posted Sep 23, 2010
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2010 in San Jose, CA (took a day)
Went to the Seminar with about 30 others. We watched videos on Apple as a company, and discussed our uses of Apple products. Age ranged from college students to a man in his 50s. You pair up, interview your partner, and then present them to the group
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?


