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Apple Genius Interview

Posted May 3, 2012

No Offer – Interviewed in May 2012 – Reviewed May 3, 2012

Interview Details – there are first phone interview on phone, ask for the purpose why do i want to join this company? They asked me few questions about the current job responsibility, and give me some case to solve it. Generally,asked me about the PC/ Mac knowledge,Hardware knowledge...etc
The phone interview during around 15-25 minutes, they are focusing some one who had customer service base background candidates. and looking forward some one can do more sharing to customer and provide quick,accuracy and excellence services to customer.

Interview Questions

  • Base on your limited Mac knowledge, how do you think you can approach to our customer?   View Answer
  • How to identify this Mac have a problem?   View Answer

Other Details - I applied online and the process took 2 days.

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