Apple Mac Genius Interview Questions & Reviews
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Updated Oct 23, 2011 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 6 ratings 
“Average” Interview
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Interview Experience [?] Based on 6 ratings
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| 1–6 of 6 Apple Interviews | Sort by |
Mac Genius at Apple
Posted Oct 23, 2011
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed May 2011 in Oakbrook Terrace, IL (took 2 weeks)
As much as I'd like to think that I was declined the job for a lack of competency, I truly know that Apple retail does not have a clear strategy for promoting from within. I have not seen a logical pattern when it comes to either hiring or promoting employees. I love the company more than anything and that is why I am a part of Apple, but will not say that I haven't been applying for other jobs...
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Mac Genius at Apple
Posted Sep 27, 2011 — 0 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Boulder, CO (took a day)
They are looking for a "type." Since I was 30 years older than most everyone else I felt a bit out of place. They began by showing a film about the greatness of Apple. One too many location shots in China.
Then they asked the stupidest question... "What pet would you be and what is your name?" They just wanted to see who was rude enough to interrupt others.
Then they took us down into six groups of four and asked us to explain our last act of giving. I wasn't prepared for such a personal question.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Mac Genius at Apple
Posted Aug 22, 2011 — 0 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Naperville, IL (took 2 days)
Took us in for a group presentation. Then split into groups for questions and topics. Got called back for interviews with 3 managers. Spoke about ambitions and work history. No call back after that.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Mac Genius at Apple
Posted Mar 31, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Mar 2011 in Seattle, WA (took 3 weeks)
First of all, they use Behavioral Interviewing questions, so brush up on them and know how to answer them.
But what they are really doing is SELLING you on Apple and how great it is to work there. Nothing really concrete comes out. They want you to really want to work for Apple Retail.
Interviews are held offsite in various hotels. in the last one, they just crashed the bar area of a Hilton and were interviewing people off in a corner.
Interview Questions
Reason for Declining
I knew I had the job - if I wanted it. But Apple failed to offer me anything MORE than I currently make. I'd have to take a cut in pay, work in retail again while my wife works a M-F, 9-5 job; that means we'd never see each other.
Also, the Apple Manager failed to answer my questions in such a catastrophic way that we were both embarrassed, which was not my intent at all. I was hoping I could start a career at Apple but it became quickly apparent that's not what they want to here from potential new hires --- even ones who have great backgrounds and strong experiences.
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Mac Genius at Apple
Posted Apr 15, 2009 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2007 (took 1 week)
The first call back was to set up another time to talk for an over the phone quiz to determine my technical troubleshooting skills. After that, I was told I was a a great candidate and that they'd need to do my background check as the next steps. After a week of background checks, we scheduled an interview with the regional manager to check me out.
Interview Questions
Negotiation Details
Little negotiation took place. I was offered an amount and I took it.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Mac Genius at Apple
Posted Mar 28, 2009 — 2 of 2 people found this helpful
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2007 in Knoxville, TN (took 2 weeks)
The recruiter called me after seeing my resume on Monster.com. He was very affable and friendly. He asked me if I would be interested in interviewing for the Genius position for the first Apple Store in this city, and immediately said yes. I have worked on Macs for ten years, and have great people skills so I was pretty confident about doing fine. He asked when I'd like to do a phone interview/mini-skills quiz, I said, "right now." which sounded like it caught him off guard, and he sort of stammered that he'd have to call me back in an hour. The phone quiz was about 5 questions long, which I passed quickly and easily having been a Mac technician. He said there were some other interviewees, but he said he was pretty sure I'd do well in comparison. He emailed me a few days later and scheduled a personal interview for a few weeks later.
The personal interview was in a local hotel lobby, consisting of the Manager and Lead Genius from a store that had already been built. They were friendly, questioned me on my people skills, a few in-depth random technical troubleshooting questions, and basically role-played scenarios with me as the would-be genius. Easy and pleasant. After a weeks or so, the recruiter called and offered me the job, conditional to the store being built.
Next, however came an excruciating wait of a MONTH before he finally gave the go-ahead to send me the actual offer letter, and gave a start date for Genius Training, which was about 3 weeks later.
Interview Questions
Humidifier
Packing styrofoam
Ion generator
Grounded Mat
Negotiation Details
I didn't negotiate, I wanted to work for Apple pretty badly, and really wanted out of my prior job. I would negotiate pay - start high if you have the people skills AND the technical skills already.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a Group/Panel Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
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