Apple Interview Questions & Reviews in New York City, NY Area
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Updated Jan 19, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.
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Difficulty Rating [?] Based on 44 ratings 
“Average” Interview
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Interview Experience [?] Based on 44 ratings
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| 1–10 of 44 Apple Interviews | Sort by |
Specialist at Apple
Posted Jan 19, 2012
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Manhasset, NY (took 3 weeks)
It started with an Email 11 days after applying online through the company website.
After a lot of excitement you set up for a group interview with about 50 other applicants in the same room.
Dependent on your answers they will push you through to the next stage; be outgoing and attentive while watching the video, also don't try to be a hog while doing the presentation definitely try your hardest to make sure everyone goes (including the shy one).
The second interview consists of questions regarding what you like to do on your free time and is basically a back and fourth conversation between yourself, 3 other applicants and a store manager along with the hiring coordinator.
I think I talked too much for this part of the interview process because although all of my peers said I did well, the interviewers didn't feel the same as I didn't receive a callback.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview and a Presentation.
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Helpful Interview?
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No
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Specialist at Apple
Posted Dec 21, 2011 — 3 of 3 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in New York, NY (took 2+ weeks)
I applied for the Specialist position online in October. A friend of mine who works at an Apple store in another state logged in to their internal referral portal and recommended me for the position. I suggest that you find someone who already works at Apple to do this as it makes the entire process much more fluid.
I didn't hear back until December when I was called in for a group interview. This is the first stage of the hiring process and this particular group interview was for referrals only. There were about 30 of us at a conference room and it was a very relaxed, informal setting for dialogue. We filled out a form that asked questions about availability. On the back side were about 30 questions about Apple products that anyone who is accustomed to using a Mac would have no problem breezing through. We introduced ourselves, gave an interesting fact, and then the facilitators (there were 2) gave us some information about Apple retail, facts, figures, etc. At the end of most slides they opened up the floor for discussion.
Be a part of the dialogue but don't be over eager or overbearing. Listen as much as you speak, and don't just speak for the sake of speaking (i.e. reiterating what has already been said). Our facilitator was incredibly friendly and quickly learned the names of the most active participants. After the dialogue we had a small group activity basically profiling a fake customer and making a product recommendation based on the little bit of information we were given. We then reported our solution to the rest of the group. Again, make sure you are working as a team. I don't think the assignment is about getting the correct solution. I think they are more interested in seeing how you function as a team. Listen to your group members, be insightful, and present with confidence.
We left and were told next steps would be a phone interview if we were chosen to proceed.
The phone interview went rather well. The person that interviewed me happened to be the same woman that facilitated the group interview so I was at an advantage there. I had done hours of online research and preparation that ended up not really being relevant to the conversation. We chatted more about why I wanted to work at Apple, how my experiences prepared me and next-steps for setting up the last and final interview with the store leader. The phone interview was honestly more of a fluid conversation than anything and it kind of seemed like she had made a decision about me moving forward before we even began talking.
The last and final interview with the store leader happened at the same location as the group interview. I met with two individuals from the store I applied to, went over my resume, chatted about my educational background, versatile skill set and other customer experiences. Again, I was very much just being myself and the dialogue was extremely conversational.
MY ADVICE: Do your research as you should with ANY interview, but from my experience, this is less of a test of your technical expertise and more of an assessment of your personality. If you are applying to work in a high-traffic store can you handle difficult customer situations? Do you have retail experience? Are you personable? Do you learn quickly and efficiently? Think about the answers to these questions and emphasize that more so than your smarts. Training will come later. As a specialist the emphasis is definitely more customer interaction. If you are on this site then you're already in good shape.
Good luck!
Interview Questions
Negotiation Details
No negotiation. I was happy with my offer. Also, be sure to have open/weekend availability.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
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Mac Specialist (Apple Store) at Apple
Posted Dec 8, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in New York, NY (took 6 weeks)
I applied on line and got an invitation to a hiring event a few weeks later. They did a presentation, had us fill out a questionnaire, and had us do some group role play. I was called in for an interview with a store manager a few days later and then was called and told I would hear back within a week. I am still waiting for a final answer - hopefully it will be good news.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
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Helpful Interview?
Yes |
No
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Mac Specialist (Apple Store) at Apple
Posted Nov 14, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in New York, NY (took 2 months)
I had a friend of mine who was working for an Apple retail store put my resume through. Two weeks after she submitted it I got an email from Apple about a hiring event for employee referrals. This first round was a group interview in which case the objective is to make yourself as visible as possible - always answer or ask questions, shyness will not get you noticed. The last part of this group interview was being grouped into smaller groups where we had to create a presentation on an apple product for a specific mock customer. About a week after this initial interview I was called back for an interview with an HR rep and store leader where they asked me questions about myself, why I wanted to work for Apple, and how I deliver great customer service. They interviewers were very warm and friendly, and everybody there seemed to be just excited to work there. The environment was very welcoming. I am waiting to here back from them - I think there is another stage of this interview process to get through. If things don't work out, I still am satisfied with the great experience I've had with the company thus far. Plus, their benefits package sounds pretty kick-ass.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview, a Group/Panel Interview and a Presentation.
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Helpful Interview?
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No
Inappropriate?
Specialist at Apple
Posted Nov 9, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in New York, NY (took 1+ week)
The first step as applying online . It took a month before they finally contacted me for the group interview. It went well. I did not raise my hand a lot but made eye contact and was enthusiastic. Then I had the phone interview. That was tricky. They calledme back to schedule the final interview which is tomorrow. Am hoping for the best.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a Group/Panel Interview.
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Inappropriate?
Mac Specialist (Apple Store) at Apple
Posted Oct 28, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in New York, NY (took 2 days)
I was recommended to the company by an employee who is a friend and was placed in an employee referral group interview. All the people in the interview were referred to by a current employee of Apple. We were shown various videos about the company and asked why were applying; We all answered by standing up. Other questions were asked about our knowledge and such. We filled out a paper about our knowledge of the company and had to hand it back. We were then given a group challenge where we were put into groups and given an imaginary customer. There was some information on the customer and their needs and then we were given a few sheets of paper on all the products Apple has to offer. We basically had to say what products would be good for the imaginary customer and then make a presentation based on our ideas. After that the interview process was over and we were told that if they wanted to see us again we would receive an e-mail. I received my e-mail maybe 2 days later and had a 1 on 1 interview with a manager of the apple store I wanted to work in. That was pretty much a typical interview, nothing special on that front. I was unfortunately not called back for the job and received an e-mail a week later telling me so.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Group/Panel Interview.
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Helpful Interview?
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Specialist at Apple
Posted Oct 17, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in Lake Grove, NY (took 2 weeks)
The people at Apple are people people... they make a retail job seem AWESOME. Basically, in the group interview, you have to stand out -- they say they don't really care about your knowledge of Apple products ("we can teach that"), so they really want to see your personality. In the 1 on 1, they want to know more about you and your skills. Everyone I interacted with seemed cool, but not intimidatingly so. My only problem was being called back at the 11th hour for each interview...if they said they'd call within a week, they called at 9 p.m. on the 6th day. Very basic questions, nothing too difficult or mind blowing.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview and a Presentation.
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Helpful Interview?
Yes |
No
Inappropriate?
Sales Specialist at Apple
Posted Oct 17, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 in Freehold, NJ (took 2 weeks)
Applied online just like anybody else and got a phone call for a hiring event. The hiring event was obviously a group of like 30-40 people and only a few of us got called back for a real interview in the store. The store interviews were very good and you really get to learn about the managers. Consisted of 4 interviews in store + the hiring event. The people there are extremely nice and they just want to get to know you. They do not care about qualifications or anything of that matter just about the right person whos passionate and has the right state of mind for apple.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Background Check.
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Helpful Interview?
Yes |
No
Inappropriate?
Specialist at Apple
Posted Sep 15, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in New York, NY (took 2 weeks)
The first interview was called a recruiting event. It consisted of meeting at a place with about 30 potential employees and watching a video on why to choose Apple. During the video a presenter would ask questions about previous experience or what you thought a position consisted of. We broke into groups of 5 or so and were given a scenario to show how we worked as a team. We presented our conclusion to one recruiter, who proceeded to ask us a couple questions about our background. After a few days I was offered the second interview and asked for a background check. The second interview was with the store manager, hr, and another employee. It was a basic interview with them asking about your past experience, why you wanted to work there, and what you could add to the store. Within a week that let me know that I had not made it past this round. During the interview they informed us (me and one other person interviewed at the same time) that there would be one more interview after the 2nd one.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Group/Panel Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Mac Specialist (Apple Store) at Apple
Posted Sep 1, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in New York, NY (took 1 week)
Started with a referral seminar, led to a phone interview then a group interview with 2 store leaders and a HR person. A lot of "why do you want to work here". LOTS of competition, saw a huge group waiting when I got out. I feel I did well but the more sensible part of me says, expect the form rejection letter next week. My attitude, is i gave it my best shot and I may not be their type.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, an IQ/Intelligence Test and a Background Check.
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Helpful Interview?
Yes |
No
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