Apple Sales Specialist Interview Questions

Updated Jul 24, 2015
62 Interview Reviews

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Sales Specialist Interview

Anonymous Employee in Cleveland, OH
No Offer
Negative Experience
Difficult Interview

Application

I applied online. The process took 1 dayinterviewed at Apple (Cleveland, OH) in May 2011.

Interview

Apple sends an email telling you the date and times for interviews. I accepted and did not know that when i got to the hotel, there were 50 other potential hires. The herd you in like cattle. Then they act like live actors, screaming in excitement. Each manager from the area stores stand up around the room and tell you their job title. Then they tell you you have to pair up in groups(total strangers) and provide a presentation.

Interview Questions

  • How would you sell an apple product   1 Answer
  • why would you want to work for apple?   1 Answer

Other Interview Reviews for Apple

  1.  

    Sales Specialist Interview

    Anonymous Employee in New Haven, CT
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 1 dayinterviewed at Apple (New Haven, CT) in October 2014.

    Interview

    It was a nightmare to say the least. The interview lasted four hours. I was asked to attend an open interview at a hotel conference room. Out of 30 people, I was the only woman there. 29 men including the hiring team. All the questions they asked were group based. After finishing the questions which most had nothing to do with the job, they announced this position was for their new store. This new Apple Store was about two hours from where I was currently living. On my job application I said I only wanted to work in the store that was less than 5 miles from me.

    Interview Questions

    • What are your hobbies outside of work?   1 Answer
  2.  

    Sales Specialist Interview

    Anonymous Employee in Holyoke, MA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took a weekinterviewed at Apple (Holyoke, MA) in February 2015.

    Interview

    Did a phone screen (with assistant store manager) basic questions. Invited me to the job fair on an evening with about 30 people. Apple started with an IQ TEST of Apple Products (you have to get 20 out of 30 questions correct to move on). Questions were really hard if you new to Apple products. They managers put the prospective employees in teams of four people. After reviewing, a lengthy video about Apple, you make a presentation what you've learned. Apple supervisors, ask followup questions. They want to see how you work as a team. After the presentations are finished, you hand in your IQ Test and presentations. They narrow the candidates down to 10. Those ten get jobs.

  3.  

    Sales Specialist Interview

    Anonymous Interview Candidate in Portland, OR
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Apple (Portland, OR).

    Interview

    A conversation then direct interview with hiring specialist. After a conversation with the hiring specialist you may have a conversation with the store leader. The whole point of the interview is to see if you have the right personality to work in that type of retail environment.

    Interview Questions

    • What is a time in your life that you had to deal with great adversity?   Answer Question
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  5.  

    Sales Specialist Interview

    Anonymous Interview Candidate in New York, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4 daysinterviewed at Apple (New York, NY) in March 2012.

    Interview

    Definitely a long process. First interview was a group panel with about 30 interviewees. We all were placed into groups in which we answered questions and then moved to the next leadership member. After this process you get a callback to the store where you meet with a manager. From there you receive another call to meet with about 2 -3 managers for the final decision with other candidates. They will contact you once they decided if they want to move forward. Process is fairly within a 1-2 week period.

    Interview Questions

    • Recall a time where you faced a challenge with a customer. What did you do to change the situation from a negative to a positive?   Answer Question
    • What do you think you can bring to the table?   Answer Question
  6.  

    Sales Specialist Interview

    Anonymous Interview Candidate in Austin, TX
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 daysinterviewed at Apple (Austin, TX) in April 2011.

    Interview

    It's almost impossible to get hired on directly through Apple. You apply through a contractor like "Volt" and if you do really well Apple will offer you a full time position. You will go through several interviews. You have to have experience with customer service and have great communications skills

    Interview Questions

    • If your savvy with technology   1 Answer
  7. Helpful (1)  

    Sales Specialist Interview

    Anonymous Employee in Portland, OR
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Apple (Portland, OR) in September 2014.

    Interview

    1st was a phone interview - making sure you're still interested in the job, 2nd is group interview to weed out the unqualified, 3rd interview is a 3-person interview.4th is a 1:1 interview basically offering the job.

    Interview Questions

    • What have you done to go above and beyond for a customer   1 Answer
  8.  

    Sales Specialist Interview

    Anonymous Interview Candidate in DFW, TX
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 4 weeksinterviewed at Apple (DFW, TX) in October 2013.

    Interview

    Very long interview process. For me, it took me about 3-4 weeks total to receive an offer. For others, I've seen them take as long as 6 months depending on the needs of the location that you're applying for. Very detailed process as you talk to all levels of the chain of command. Dress very lax for the interview. I wore a 3-piece suit to the first interview and they told me not to do that again.

    Interview Questions

    • They love asking situational questions, teamwork questions and why you're passionate about Apple.   Answer Question
  9.  

    Sales Specialist Interview

    Anonymous Employee in Glendale, CA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took a weekinterviewed at Apple (Glendale, CA) in October 2014.

    Interview

    Interview process was long. I applied online got an email for group interview 2 weeks later. A day after that interview I got another email for another group interview at the store location you'll be at. A day later got one more interview with the manager of the store. That was the hardest. Felt like I couldn't put any words in and 2 days later got a call saying I wasn't the chosen one. Went through 3 interviews for a no. That's just a little too much

    Interview Questions

    • What makes you feel you will be a great fit for Apple. Do you have an iphone?   1 Answer
    • Where do you see yourself in 5 years with apple   Answer Question
  10.  

    Sales Specialist Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Difficult Interview

    Application

    The process took 2 weeksinterviewed at Apple in June 2011.

    Interview

    Started online then got a email to go to a group meeting. It was pretty chill watched a presentation on how sweet Apple is. Introduced a person to the group and talked about our positive and negative costumer service experiences. They then asked for resumes and anything else you wanted them to look at. About 4 days later got a second interview with was a interview with one other person. It was more questions and explaining what we thought of the company and what would be expected. Again it was pretty chill the to people were super relaxed and funny. I think they just want to people that are fanatical about Apple. Like I have the products but I would say I am far from an expert. I think that came through in the end. But it was a really positive experience.

    Interview Questions

    • What was your best customer service experience.   1 Answer
    • What was your worst?   1 Answer
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