I applied online and the process took 6+ weeks - interviewed at Apple in August 2010.
Interview Details – Interviews start with a group interview with about 30 other people. They give a brief presentation of work at Apple & then break you into groups of about 5-7. They observe how you work in that group & I presume make decisions on who to call back based on those observations.
Then you meet with a few of the store's management team (mine was a week or so later) for 1:1 interviews.
Finally you meet with another store leader & the regional manager (this was in a hotel). I hade a 2:2 interview with 1 other person who basically would reuse my answers to all of the questions. (Make sure you answer first in this scenario).
They offered and asked me to start within a few days, but I had to give notice at my currently job, so I didn't start until the next round of orientation about a month later.
Negotiation Details – There were no options to negotiate even though I was currently making more (at a temporary job). It was a take it or leave it offer & they make you feel like you are stupid to not take it.
Very Easy Interview
I applied online and the process took 5 weeks - interviewed at Apple in March 2010.
Interview Details – Applied online, received an email from recruiter setting up a phone interview. After the phone interview, I had two panel interviews with 4 people in each panel.
Interview Question – Why would it leave a job I enjoy at Starbucks to pursue Apple? Answer Question
Negotiation Details – They offered 15% more than I asked for.
I applied online and the process took 5 months - interviewed at Apple in July 2010.
Interview Details – Multiple phone interviews
Large group information session/group interviews (~50 people)
Two in-person panel interviews back to back (3-4 managers, and one other candidate present as well)
3-4 full days of paid customer service training (almost no product information was discussed in this training, this was strictly a "cleansing experience" to make sure you were Appley enough for the Apple club)
Interview Question – Nothing unexpected: I was given hypothetical sales/customer service situations, and asked questions to determine my level of tech experience. Answer Question
Negotiation Details – I was offered the job, and promptly assigned a store location. I was supposed to be involved in a training session at the store and was given a date and time to show up. But the hiring manager became unresponsive to emails and calls leading up to the training day.
She didn't bother to tell me that I wouldn't be welcome at this session, I found out when they didn't let me into the store at 7am. There was apparently a mishandling of my hiring paperwork and I was to be rescheduled for the next training phase (3 months later). She was very rude and unprofessional, and because of her mistakes I was out of a job for 3 months.
I applied online and the process took 1 week - interviewed at Apple in September 2011.
Interview Details – Consisted of two interviews over the course of one week. First was a large group interview of about 6-7 people all interviewing for different positions. Questions were all basic customer service questions; very little was asked about product knowledge. However, you were all asked the same question in succession, so it can be hard to distinguish your answer as unique.
The second round you were paired with one other interviewee and were questioned by four store managers grouped into pairs (two sessions). You both get asked separate questions so you don't have to worry too much about copying someone else's answer. The regional manager was also present at my interview.
A day later I got an offer for Specialist even though that was not the position I applied for. They are really looking for technically skilled people for Geniuses (someone who could work independently at a computer repair shop) but I seemed to qualify in the customer service arena.
Interview Question – When have you had to go around a manager's wants to satisfy a customer and what did the manager think about your solution? Answer Question
Negotiation Details – No negotiation on pay although pay is already good for retail. Maybe not the highest in the mall but definitely in higher end.
I applied through an employee referral and the process took 3 weeks - interviewed at Apple in January 2011.
Interview Details – Definitely the most rigorous interview process I've ever undergone (in my 20+ years of working life). First I was contacted via email to schedule me for a Group/Panel interview in the Univ District area of Seattle. I attended that panel, which lasted several hours, during which time about 30 of us were "interviewed" individually by three managers, broken into smaller groups of 5-6, and as a whole group in a conference room. It was a very upbeat experience, more of a cheerleading event for Apple and IMO a "weeding out" of potential hires who weren't "Apple material"...
About a week after the group event I was contacted via email again and asked to do 1:1 interviews at a local retail store. During that interview process, I was interviewed by three store managers individually. I was contacted less than a week after that and asked to have one more interview (at a different store) with the WA State regional manager. I had a 1:1 interview with her for approximately one hour, during which time the door to her office was left open, and employees came in/out to get things off shelves. It was very distracting (to say the least). Perhaps that was her intent?
I was contacted within 24 hours of that interview to say that they would not be moving forward with me as a candidate for a position w/ Apple at this time. And that was that.
For the most part, I found the process (with the exception of that last interview) to be very engaging and interesting. I felt very positive and encouraged along the way as well. Definitely felt as though I was being considered for a position by the hiring influence at my store of choice.
In the end, it was a relief that I didn't get the position since I haven't worked in retail for over 15 years and with a small child at home, it would have been very challenging to go back to that kind of work schedule. But I'm glad to have had the experience and to get to know the inner workings of Apple (a company/brand that I definitely believe in).
Interview Question – Tell me about a management style that you find difficult or challenging to work with, and why, as well as how you worked around the challenge... View Answers (2)
I applied through an employee referral and the process took 3 weeks - interviewed at Apple in March 2011.
Interview Details – First of all, they use Behavioral Interviewing questions, so brush up on them and know how to answer them.
But what they are really doing is SELLING you on Apple and how great it is to work there. Nothing really concrete comes out. They want you to really want to work for Apple Retail.
Interviews are held offsite in various hotels. in the last one, they just crashed the bar area of a Hilton and were interviewing people off in a corner.
Interview Question – Why Apple? Answer Question
Reason for Declining – I knew I had the job - if I wanted it. But Apple failed to offer me anything MORE than I currently make. I'd have to take a cut in pay, work in retail again while my wife works a M-F, 9-5 job; that means we'd never see each other.
Also, the Apple Manager failed to answer my questions in such a catastrophic way that we were both embarrassed, which was not my intent at all. I was hoping I could start a career at Apple but it became quickly apparent that's not what they want to here from potential new hires --- even ones who have great backgrounds and strong experiences.
I applied through a recruiter and the process took a day - interviewed at Apple in October 2010.
Interview Details – The Apple Team was in fact more focused towards to the wireless communication and how the Cells in the mobile network are oriented and organized. There were no questions on the software development side. They also asked questions on DSP and Fourier analysis.
Very Easy Interview
The process took 4+ weeks - interviewed at Apple in November 2009.
Interview Details – Long interview process because they had a bunch of people get hired, go to Genius training get their ACMT then quit and go work somewhere that actually pays a technician what they are worth not 12.00 an hour, ugh.
Interviewed with the store's people manager, store leader, and market leader.
Negotiation Details – Negotiate everything you can because you will never make it in pay raises. Even though Apple is making record profits they are just giving 4% pay raises annually. And unfortunately this is based on team performance not individual contribution. So if you have a couple of douche bags on your team you will never get more than 4% MAX.
I applied through an employee referral and the process took 3 weeks - interviewed at Apple in September 2010.
Interview Details – Started with an interview over the phone with the regional recruiter then moved to in person 1:1 interview with a manager.
The process took 2 weeks - interviewed at Apple in July 2010.
Interview Details – After first applying online, I received an email from a nearby district store manager and was invited to a recruitment seminar. The seminar was fairly straightforward; we were instructed to attend 10 minutes early to get everyone situated so that we could get started on time. Then current employees and the store manager introduced themselves, and then asked us to do the same by stating our name and a fun fact. Soon after, they had us view a few videos about apple, that showed off their prestige and some interviews with current employees around the world. Then we were asked a variety of questions about the videos and why we wanted to work at apple. They then touched on the products of apple and asked us why we own them or not. Then they had us split into partners where we interviewed each other for 10 minutes, and then we had to present our partner and explain they should be hired by apple. A little after that, they had us fill out a survey, and then the orientation was over.
They told us that we would receive a follow up email in a week, and received one 5 days afterwards, asking me to come in for meeting with the local red zone leader later that week. I am attending the meeting in 4 hours
Your feedback has been sent to the team and we'll look into it.
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.
Your response will be removed from the review – this cannot be undone.
Simply post an anonymous review for a recent interview experience or current/former employer. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks –