View All num of num See all Photos Convergys www.convergys.com Engaged Employer Overview Reviews Salaries Interviews Jobs Photos Benefits 1.7k Reviews 1.5k Salaries 399 Interviews Follow Add Review or Salary Follow Add Review or Salary Interview Question Customer Service Representative II Interview Moore, OK Convergys Are you available to work any hour any day of the week. It was a requirement. Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ I worked for Convergys for only 5 months. Training was great, but once you were in production, its a totally different world. During training we were told to passively sell product/services. In actuality, you had to be a pro at selling to meet team leads agenda (Team Leads only interest is to look good to get promoted to Account Manager. Do not work for this place unless being cutthroat is not an issue for you. Customer Service Rep on Oct 18, 2013 Interviews > Customer Service Representative II > Convergys Add Answers or Comments To comment on this, Sign In or Sign Up.