Glassdoor is your free inside look at Army and Air Force Exchange interview questions and advice. All 24 interview reviews posted anonymously by Army and Air Force Exchange employees and interview candidates.
Accepted Offer – Reviewed Feb 2, 2013
Interview Details – Very quick. Phone screen. Then on-site at a local base. The entire process was smooth and very enjoyable. Negotiate as much as possible.
Interview Question – Why do you want to work for AAFES...And make it numbers specific. Answer Question
Accepted Offer – Interviewed in Fort Meade, MD Jan 2013 – Reviewed Jan 11, 2013
Interview Details – I applied online and got a call back 2-3 days later. She did a pre-screening over the phone and then invited me to an interview for the next day. I have no military ID so I went in 30min early for my car to be checked on the base since i'm a civilian. I had the interview and the interviewer said that I would either receive a phone call and/or an email saying whether I got the job. She called me 2hrs after the interview saying ive been offered the job and she'll start background check which will take 2-10 to get back. It literally took one day to get a phone call back saying the BC cleared.
Interview Question – I'm usually nervous being interviewed, but ALL the questions were fairly easy "get to know you" questions. View Answer
Negotiation Details – Starting pay was 9.45 for this position, no negotiation
Accepted Offer – Interviewed in Las Vegas, NV Apr 2008 – Reviewed Nov 18, 2012
Interview Details – Job applications are taken online and the external applicants compete with current workers. Interviews are often conducted by phone after a screening process that makes NO sense at all. A background check IS required and one must obtain a NACI security clearance if one works in IT. It can take a while if you are lacking the required paperwork when you first come in.
Interview Question – Are you willing to go TDY all the time? Or deploy? View Answer
Negotiation Details – There is a salary range and if your creds are good enough, you can come in making more than the long-term people who will be training you.
Accepted Offer – Interviewed in Nellis AFB, NV Oct 2012 – Reviewed Oct 29, 2012
Interview Details – Very friendly HR interviewed me and she let me know right away I had the job. She was funny with a great sense of humor. Ethics is high in this company. Teamwork is essential in this company. The ability to get along with anyone and everyone is essential! They do not want complainers or gossips.....they want employees with good personalities to service customers, increase sales, and proudly represent the company.
Interview Question – n/a Answer Question
Negotiation Details – I didn't negotiate anything.
Accepted Offer – Interviewed in Tacoma, WA Jul 2010 – Reviewed Oct 21, 2012
Interview Details – Begining process is on line and communication was adiquite
Interview Question – There were no unexpected questions. Answer Question
Negotiation Details – What were you able to negotiate? What advice would you give others considering an offer?
Accepted Offer – Interviewed in Dallas, TX Jan 2012 – Reviewed Jun 23, 2012
Interview Details – Fairly easy interview general "what would you do in this situation" questions. But this was not my 1st interview with this company. The first interview (2011) I bombed, so be prepared. The process was drawn out due to background checks(2 weeks) and orientation, fingerprinting (1 day) then training (4 weeks) which you have to pass all test over material reviewed in class. The atmosphere is uptight during the day due to the higher level managers being present and WAY more relaxed at night. I was also surprised to see the varying of age ranges on the call center floor. From early 20s to 70s. Very diverse and great mixture of wonderful people.
Interview Question – Do you have outlook experience? View Answer
Negotiation Details – The pay does vary according to experience so if you feel you should earn more put it on the table. I was entry level with no call center experience so I started @ 11/hr
Accepted Offer – Interviewed in Dallas, TX Nov 2011 – Reviewed Jan 10, 2012
Interview Details –
I spoke to recruiters at a college career fair. I was advised to apply online and received an email about 2 weeks later to come in for a 2:1 interview. About 3 weeks later, I received another email asking to come in for a panel interview. The panel interview consisted of 6 interviewers. Before the interview, however, I was given a 2-page, multiple choice test on basic accounting and company info. Definitely do your research on the company and know basic accounting information. I received an email about 3 weeks after panel interview with an offer.
I was very impressed with the company and the people. They were very professional throughout the interview process and always maintained good communication via email. Everyone I came in contact with were very nice and friendly.
Interview Questions
No Offer – Interviewed in Dallas, TX Nov 2011 – Reviewed Nov 11, 2011
Interview Details – AAFES Recruiters came to campus career fair. Received e-mail request to apply for the position, approx 1 month later received invite to 1:1 interview. 3 weeks later received invite for panel interview. So far the experience has been positive... Advice: be prepared to answer questions about AAFES, plan on spending at least one to two hours researching AAFES on their website.
Interview Question – Do you plan on taking the CPA exam. View Answer
Accepted Offer – Interviewed in Dallas, TX Jan 2010 – Reviewed Sep 26, 2011
Interview Details – Initially contacted by HR Recruiter to come in for a 1:1 interview which consisted mainly of typical interview questions such as what AAFES is and what they do as well as questions what accounting courses were taken in undergrad. The second interview was a group of mainly VP's and various managers within the Finance and Accounting directorate.
Interview Question – What specific area within Finance would I want to work and why? Answer Question
No Offer – Interviewed in Dallas, TX May 2011 – Reviewed Jun 9, 2011
Interview Details – Online Application was fairly straight forward, though it did include questions that were specific to an employer that has a number of former military members applying. The worst part of the whole process was waiting, as there was 3 months between my submission of the application and the first contact. After that first contact though, the interview process was painless and engaging. The group conducting the interview consisted of the outgoing VP of Information Technology, the incoming VP, and the heads of the security, operational, development, and infrastructure departments. The office looked kind of like a cubical farm, but based on what I saw personalization was welcome. Co-workers were friendly and social with each other.
Interview Question – How long do you see yourself staying with us? View Answer
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