Glassdoor is your free inside look at Ashley Furniture interview questions and advice. All 28 interview reviews posted anonymously by Ashley Furniture employees and interview candidates.
Accepted Offer – Interviewed in Arcadia, WI – Reviewed Apr 5, 2013
Interview Details – Nothing surprising. Standard questions
Negotiation Details – No negotiation - take it or leave it.
Accepted Offer – Interviewed in Arcadia, WI Aug 2012 – Reviewed Jan 30, 2013
Interview Details – Applied on-line and headhunter contacted me. Phone screen w/ headhunter. Phone screen with human resources. Phone interview with hiring manager. On-site interview with hiring manager and other executives.
Interview Question – What have you failed at? Answer Question
No Offer – Interviewed in Paramus, NJ Dec 2012 – Reviewed Dec 11, 2012
Interview Details –
The worst experience ever!
I applied on-line for the job. An outside recruiter called me and after a brief conversation, she told me to wait for the next step, a call from the Ashley NJ recruiter. She told me to be available at 2PM for a call but it never came. I was told the next day to again wit for a call from the interviewer. Again no call. Third time asked to be available for a call. Again no call at the designated time. I did get the call one hour later but missed it because I was on another call. A voicemail was left by the recruiter to call her back. I spent the next two hours trying to get hold of this person. We had our interview and I was told that the position pays $12 per hour, not the $15 that the outside recruiter stated. If I accepted the position then I would have to drive over an hour to meet with a general manager for an in-person interview, and I was told to wait for his call. 4 days and no call.
These people waste your time! Is this the type of management one can expect if hired?
Interview Question –
none...no good questions. Sophomoric
Still waiting for the second interview...I was told I would be perfect for the job by the recruiter!
Answer Question
Accepted Offer – Interviewed in Leesport, PA Feb 2011 – Reviewed Nov 27, 2012
Interview Details – First interview was by phone with in house recruiter. I then received a postcard letter stating that I did meet requirements for the next step. Later that day I recieved an email offering me another interview for the security position. The interview with the security supervisor lasted less than 5 minutes with 2 questions and a "you're hired."
Interview Question – No difficult questions. Supervisors work off a generic script with situational based questions. View Answer
Negotiation Details – Flat rate of pay for position is based upon shift differential increments.
Declined Offer – Interviewed in Philadelphia, PA Apr 2012 – Reviewed Oct 3, 2012
Interview Details – I submitted my resume and cover letter in response to a Craigslist ad. A regional manager was quick to contact me for a brief phone interview, then set me up an interview at one of the nearby locations. I attended the interview with several other candidates; we were given two timed tests to complete, ostensibly one personality test and one IQ test. I was then brought in for a second interview, wherein I sat down on a floor model couch and spoke with the store manager and regional manager. This interview was fairly relaxed and mostly focused on sales techniques. Both interviewers were personable. The final stage of the process was a drug test.
Interview Question – I don't recall any particularly difficult or unusual questions. They did ask what was the most difficult aspect of my last sales job. View Answer
Reason for Declining – I made a decision to relocate and was therefore unable to pursue this particular opportunity.
Accepted Offer – Interviewed in Augusta, GA – Reviewed Sep 9, 2012
Interview Details – You can submit your resume online or fill out an application in the store. The most important thing they are looking for is availability on evenings, weekends (EVERY Saturday and Sunday), and holidays. If you are not available weekends they will not even look at your resume/application. Sales experience is a definite plus and will likely guarantee you an interview if they are hiring. I was scheduled an interview the same week I applied. Your initial interview is with both the General Manager and the Assistant General Manager. It will last about an hour and they mostly want to know more about you and your experiences and your attitudes toward working hard and being able to work with people. They don't ask a lot of hard questions such as, "Tell me about a time when..." or "How would you handle this situation if..", rather it is more of a conversational interview. They are very open and honest about what you are getting into as an employee for them and they encourage questions. If they like you in your first interview, they will invite you back in for a 2nd interview, which is really the "job offer". At this 2nd "interview" they will tell you your exact pay, expectations, hours required, uniform, benefits, etc etc. They tell you the rules of your position and what they expect out of you, and this is also when you fill out all of your new hire paperwork. It takes about an hour and a half and it is somewhat informal (you are already hired, they just wanna make sure you really want to work there after knowing everything that is expected from you).
Interview Question – Honestly cannot think of one difficult or unexpected question. It was all very conversational questions getting to know you. Answer Question
Negotiation Details – There isn't any negotiated, really. You receive an offer later that explains to you the hours expected from you and your commission rate, along with your "training" period which you receive an hourly rate for, if that amount is less than your commission earned.
Accepted Offer – Interviewed in Columbia, SC Jun 2012 – Reviewed Aug 30, 2012
Interview Details – Interview with Manager, Assistant Manager, and Office Manager.
Negotiation Details – None
No Offer – Interviewed in Arcadia, WI Dec 2011 – Reviewed Dec 19, 2011
Interview Details – They tend to hold monthly to bimonthly job fairs scattered across the counties surrounding Arcadia and in Arcadia. On the job fair days, it's more convenient to file an online application in advance. And be prepared to answer questions about your jobs of history that focus on behavrioral and open end based questions. Example questions: "Tell us about a time when..." is a behavioral question and also open end because interviewer rarely targeted a specific job on record. They will assess your safety commitment, willingness to work overtime, what you liked most about a job, lease liked about a job, why did you leave last employer, a time when you handled a coworker under stress, and what would a former employer or workers on crew say about your overall job performance. Be prepared for those questions especially if you have blemishes being put on spot with a hard question unprepared for can leave you in a crickets momment, a flag banner white brilliantly flapping in imaginary breeze overhead, lol. Good luck ladies and gentlemen. Remember, sell yourself and in answering a question give examples, and make it abundantly clear that you are worth something beyond the person before and after you. Oh and get there early as possible, I got a bad attitude interviewer after lunch time and if you are like me sitting down with someone who criticizes you over factual statements or interjects blattant opinions that should not be used hold that reactive speaking. I did hold mine, so you can too. Play it cool and get that job. Send a thank you note if you aren't hired on a job fair day to HR and if possible call em back. Afterall, you have to do something in todays job market that makes you standout. Thank them for their time, keep it short 1-2 lines that's it.
Interview Questions
No Offer – Interviewed in Egg Harbor Township, NJ Jun 2011 – Reviewed Jul 21, 2011
Interview Details – There was a 12 minute timed skills and IQ test, consisting of 40 questions, and without the use of calculators or scrap paper. There were reasoning, metaphors, number sequencing, conversions, analogies, and synonyms/antonyms. The staff were rude and loud; but maybe it was just this location that acts this way.
Interview Questions
Accepted Offer – Interviewed in New Braunfels, TX Jan 2011 – Reviewed Jun 23, 2011
Interview Details –
Applied online, received call to take assesment and interview with director of call center. Assesment is time consuming over an hour. Interview was very basic but did ask some unusual questions.
Management in office is more like high schoolers - everyone has a group and may not include everyone. They strive to make office work fun but if we have too much fun than we have to stop.
Interview Question – How do you handle customer complaints View Answer
Negotiation Details – Did negotiate salary due to first offer was too low for the traveling I would do to and from office.
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