Ashley Furniture

  www.ashleyfurniture.com
  www.ashleyfurniture.com

Ashley Furniture Interview Questions

Updated Nov 19, 2014
Updated Nov 19, 2014
38 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Customer Service Manager Interview

    Anonymous Interview Candidate in New Braunfels, TX
    Anonymous Interview Candidate in New Braunfels, TX
    Application Details

    I applied online. The process took 3 daysinterviewed at Ashley Furniture in January 2011.

    Interview Details

    Applied online, received call to take assesment and interview with director of call center. Assesment is time consuming over an hour. Interview was very basic but did ask some unusual questions.
    Management in office is more like high schoolers - everyone has a group and may not include everyone. They strive to make office work fun but if we have too much fun than we have to stop.

    Interview Questions
    Negotiation Details
    Did negotiate salary due to first offer was too low for the traveling I would do to and from office.
    Accepted Offer
    Neutral Experience
    Average Interview
  2.  

    Warehouse Manager Interview

    Anonymous Interview Candidate in Reading, PA
    Anonymous Interview Candidate in Reading, PA
    Application Details

    The process took 2 daysinterviewed at Ashley Furniture in June 2010.

    Interview Details

    HR interview first day included two 1:1 interviews and asked to come back the next day. I came back and waited 1/2 hr past my appointment time and then started the interview with two potential collegues. Interveiw was going well until I was asked if I was informed it was potentially a 2nd shift position. I was not and let them know I could not work 2nd shift. I never heard from them again even after multiple phone calls and an e-mail asking the status of the job.

    Interview Questions
    • How are you at dealing with employees which can not understand english?   View Answer
    No Offer
    Neutral Experience
    Average Interview
  3.  

    Merchandise Manager Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied online. The process took a dayinterviewed at Ashley Furniture in January 2010.

    Interview Details

    Initial phone interview to set up face to face. Appointment with Senior Merchandise Mgr. and New Store Manager. Sr. Merchandise Mgr. very young. I was asked to look at some paper photos and give my impressions then at end I was asked to set up vignette displays on the retail floor in one bedroom area.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate in North Brunswick, NJ
    Anonymous Interview Candidate in North Brunswick, NJ
    Application Details

    I applied online. The process took a dayinterviewed at Ashley Furniture in December 2009.

    Interview Details

    Ashley Furniture was not as impressive as they could have been during the interview process. They did not seem very invested in their compensation plan, which transmitted a bad image to the person being interviewed. An interview process is always daunting and when a company is not interested in their own benefits, it does not make the prospective employee excited about their opportunities.

    Interview Questions
    • What did you not like after walking into our warehouse?   View Answer
    Reasons for Declining

    I was not impressed with the offer or the compensation. Employees are payed on a draw system and it did not appear the store was drawing much business.

    Declined Offer
    Negative Experience
    Average Interview
  6.  

    Sales Interview

    Anonymous Interview Candidate in Mesa, AZ
    Anonymous Interview Candidate in Mesa, AZ
    Application Details

    I applied online. The process took 2 daysinterviewed at Ashley Furniture in July 2009.

    Interview Details

    I am usually nervous on interviews but i was very comfortable. It was like talking to an old friend that u haven't seen in years. Basic questions: How much sales experience do you have? What was your quota each week or month and where did you rank among your peers?

    Interview Questions
    Negotiation Details
    Be yourself
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 1 person found this helpful  

    Visual Merchandiser Interview

    Anonymous Interview Candidate in Morehead City, NC
    Anonymous Interview Candidate in Morehead City, NC
    Application Details

    The process took 3 daysinterviewed at Ashley Furniture in June 2009.

    Interview Details

    Interviewed with 3 people, then had to come back for 2nd interview with HR, upon which I was hired. Basic questions. What are your strengths/weaknesses? Some small talk.

    Interview Questions
    Negotiation Details
    No negotiation.
    Accepted Offer
    Neutral Experience
    Easy Interview
  8.  

    Vice President of Operations Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 6+ weeksinterviewed at Ashley Furniture in March 2012.

    Interview Details

    Ashley used a recruiting firm to do an initial screening for over one hour, next the Hr representative interviewed me for 1.5 hours. The big disappointment was the hiring manager scheduled and rescheduled twice and than fell silent. No input from the recruiter as he had no feedback. It was a very poor process for a high level position.

    Interview Questions
    • What was your biggest disappointment at your last position?   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  9. 3 people found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Ashley Furniture in November 2011.

    Interview Details

    Interview was very easy. Basically talked about my experience in retail and management which was expected since I was interviewing for the store manager position. Met with Reginal Mgr and that went well. About 2 weeks go by and told they want me to interview with the VP of sales that makes all the decisions. That was easy too since I have over 20 years experience with big box retailers. At the end of that he stated that his only concern was that I did not have furniture experience. I guess I was confused what they were looking for was a store manager that also sells on the floor while trying to run one of their locations. Would explain why they have a 50% turnover rate and customer service scores that are a disaster. Was told I would hear something within 5 days. I followed up and was informed that he still had not decided on that position. Two weeks later I get a call and said that although my interiview went well, they decided on someone that had furniture experience and alittle management background. Again I had to laugh that they knew what my prior background was before even calling me in and still called me in. It doesn't even mention furniture experience needed in the job description. VP did say that now people have to do more for him and he wants the biggest bang for his dollar which I understood again and agreed with. I just didn't realize that meant he wanted a glorified sales person that he can hold accountable for running the store too. Hope this helps others who apply at this company and ask more questions about the qualifications and job description duties before you jump through all the hoops.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  10.  

    Line Tech Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Ashley Furniture in November 2011.

    Interview Details

    2 interviews. Dress Casual but nice, not jeans but khakis and collared shirt.

    Interview Questions
    Negotiation Details
    went well.
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Office Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took a weekinterviewed at Ashley Furniture in March 2011.

    Interview Details

    Had a phone interview, then a group face to face, took personality test, drug and background check. They were friendly and asked about work history.

    Interview Questions
    Negotiation Details
    I was able to negotiation a little more based on my experience
    Accepted Offer
    Neutral Experience
    Easy Interview

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