Interview Question

Gsi Interview Kalamazoo, MI

Asked me what I would do if a customer complained about

  their late fee.
Answer

Interview Answer

2 Answers

0

Explain late fee system in a calm way and try to work with them to resolve the conflict. If they won't pay, either make a judgement call to allow a warning and rent or get the manager.

Interview Candidate on Oct 1, 2012
0

Explain the late fee system and try my best to help them and if they refuse to pay the lat fee then I will get the manager

Anonymous on Feb 1, 2014

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