Auto Club of Southern California
Auto Club of Southern California Claims Adjuster Interview Questions & Reviews
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Claims Adjuster Interview (Negative Experience; Average Interview)
I applied online and interviewed at Auto Club of Southern California.
Interview Details – Computer personality test. Screening interview. Urine drug test. 3 team manager panel interview. Simulated claim role-playing. Hair sample drug test.
Interview Question – Claim role-playing. View Answer
Negotiation Details – Phone call with an offer. Basically, "take it or leave it."
Claims Adjuster Interview (Positive Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at Auto Club of Southern California in June 2008.
Interview Details – I first receive a call from a recruiter. I submit my resume online. Then I was call in to take tests with IQ test, skills test, and personality test. During the 2 weeks there were drug test. During the 1:1 interview, they ask you questions regarding job performance, difficult situations, etc. Finally, there is a role play where 1 manager play the role of an irate insured and 1 observe on how you dealt with the situation.
- Do you friends go to you for advice? Answer Question
- Give a situation where you provided outstanding customer service. Answer Question
Negotiation Details – non negotiable.
Claims Adjuster Interview (Negative Experience)
I applied online - interviewed at Auto Club of Southern California in November 2012.
Interview Details – I went in thking after I passed the online assessment at home all they where going to o is an interview me...Welll WRONG!!!... After u get there, its a unbelievable test u have to take. Basiscally they set U up for fellwer....It's 25 questions that consist of a whole lot of reading and codes, the questions are all large paragraphs. Then u have2 read the question and select of answers t the bottom.....Its impossible to pass, due to it's 25 questions in 12 mins, thats less than 40sec on each question....Then u have a additional assesment test that take 30-40min, that have nothing to do with u passing the test....Because only one first part of the test is what they judge u on Passing!!!....I asked have any of the employees are supervisors taken the test....I was told by a supervisor, she stated she knew if she took the test she could'nt pass it.....Valencia, California Office
Interview Question – I did'nt get to that part. But I have been a Supervisor for years Answer Question
Interviews for Top Jobs at Auto Club of Southern California