Glassdoor is your free inside look at Avaya interview questions and advice. All 89 interview reviews posted anonymously by Avaya employees and interview candidates.
Accepted Offer – Interviewed in Gainesville, FL Jul 2011 – Reviewed Oct 19, 2011
Interview Details – I had 2 people interview me at different times. The manager interviewed me first. She gave me a run-down of the structure of the company, department and culture. She then asked me to describe myself and how I would fit into the group with my skillset and personality. The second person to interview me was one of the other Sales Support Managers. This started by describing the everyday activities and then materialized into 'what would you do in this scenario' type of interview.
Interview Question – Scenario questions about how you approach a certain type of interaction with the account team or customer. Answer Question
Accepted Offer – Interviewed in Santa Clara, CA Jun 2010 – Reviewed Oct 19, 2011
Interview Details –
I had initial contact with Human Resources which was a dialogue to see if there was mutual interest. This was followed up with local interviews both in person and by phone with a variety of departments.
HR followed up quickly and discussion around which position and compensation took place. Once we reached an agreement. Avaya HR followed up with an offer, which I accepted. The process was efficient and the Avaya people very responsive.
Interview Question – Why did I want to leave my current company to join Avaya View Answer
Negotiation Details – I was able to negotiate somewhat. I advice others to explore details of how often the bonus met full % match.
Accepted Offer – Interviewed in Westminster, CO Feb 2011 – Reviewed Jun 2, 2011
Interview Details – Phone interview followed by in-person interview. Interview with multiple people in different groups.
Interview Question – How do you approach problem solving? Answer Question
Accepted Offer – Interviewed in Westminster, CO Oct 2009 – Reviewed Mar 8, 2011
Interview Details – Company was very quick to respond throughout the process, after submitting resume a few email exchanges were made, phone interview was set up then an on-site interview took place. The on-site interview lasted 6 hours and was interviewed by 8 different people throughout that time. The people seemed 'normal' for the most part but there were areas with the nerdy and quiet stereotypes.
Interview Question – One interviewer described a situation using only Avaya hardware and software and said there was a problem on the user end. What specific steps would I take to troubleshoot that scenario and how would I relate the results of that process to my boss in laymans terms. Answer Question
No Offer – Interviewed in Dallas, TX Nov 2010 – Reviewed Dec 19, 2010
Interview Details –
I am still in the interview process, but I am getting a bad feeling about Avaya after my experience and reading GD. I was asked to interview on weekend. That's my personal time. I said ok because I think I may like to work for Avaya. Now I am getting follow up calls on Sunday, that's really my personal time.
The phone interview was very casual, asking me about myself and my previous experience in telecom. Lasted just over a hour. I have some follow up interviews scheduled and a drug test.
On one hand it can be seen as they are very busy and need to hire, good, but I don't want to be a 24/7 employee. Hard work yes, indentured servant no.
Interview Question – Nothing was difficult View Answer
No Offer – Interviewed in San Francisco, CA Nov 2010 – Reviewed Dec 6, 2010
Interview Details – The interview was very casual.The interviewer was in a hurry.I was asked questions on Marker Interfaces, Normalisation, JSF, JSP.None of the questions were difficult.I was also quizzed on my past project experience.
Interview Questions
No Offer – Interviewed in Atlanta, GA Feb 2010 – Reviewed Aug 26, 2010
Interview Details – I was surfing the web for jobs in the Call Center market and came across openings for Avaya. It required that I have a login in and password and account before I proceeded. After several attempts I was able to create an account. Once in the site I had to find the original job I was interested in. There are hundreds of jobs listed there. After finding the job I followed instructions and upload my resume and cover letter. Then I was required to answer several pages of questions. After the application was complete it took 2 weeks before I was contacted to set up a phone interview.
Interview Question – How familiar are you with Avaya Skilled based routing? Answer Question
Declined Offer – Interviewed in Highlands Ranch, CO Jun 2010 – Reviewed Jul 6, 2010
Interview Details – Recruiter: Detailed job history, education, references,and addresses for last 10 years. Employer: Electronics test, and soldering test. Would have taken job if during the day.
Interview Question – Soldering surface mount. View Answer
Reason for Declining – Didn't want to work nights
No Offer – Interviewed in Highlands Ranch, CO Oct 2009 – Reviewed Oct 27, 2009
Interview Details – The interview process was great. It was for a position within my office and the interview was exactly what I expected. I am still in the process for the job, but I put no offer because I have not actually received an offer at this point. I will keep this site updated through the process.
Interview Questions
Accepted Offer – Interviewed in Jun 2008 – Reviewed Apr 2, 2009
Interview Details – Professional process from HR - Hiring Mgr. Unique in that I interviewed my peers. This was helpful in deciding to accept the offer. The number and types of interviews went from HR initial to hiring manager to HR Manager, to Panel Interview. Part of the interviews were by phone. The preception of the people and work culture seemed to remind me of HP when it was the #3 company to work for. I knew after being interviewed and having the opportunity to interview peers, this was a company that I would suceed within.
Interview Question – What was the craziest thing you ever did to get a sale? View Answer
Negotiation Details – Salary, non recoverable draw. The best advice I would offer to others is time is your advantage. Remain consistant and tanecous, be willing to decide what to give and what to take. Balance the give and takes.
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