Avis Budget Customer Service Representative Interview Questions & Reviews
Updated Feb 24, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 5 ratings |
Interview Experience [?] Based on 5 ratings
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Customer Service Representative at Avis Budget
Posted Feb 24, 2012
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Feb 2012 (took a day)
Applied in person for the job. Manager asked me to come in the following day for an interview. Facility was in a nice part of town. Interviewer was very nice. They make you take tests which test your knowledge of Avis rental systems even though you have no clue what any of it means. Next they make you wash a couple of cars to see if you like doing the job. Similar to Enterprise except you don't have to be in a suit.
Interview Questions
Reason for Declining
Terrible pay with no benefits.
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Avis Budget
Posted Aug 16, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2011 (took a day)
The recruiter for the phone interview was really nice and I think she liked me, however at the end of the interview I was informed that there wasn't any appointments available yet for a second interview which led me to wonder why they called me for a interview in the first place.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Avis Budget
Posted Jul 13, 2011
3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jun 2011 in Charlotte, NC (took 2 weeks)
I applied online and about 2 weeks later I was contacted by a recruiter. He asked pretty basic questions like "Why do I think i'd be good for the customer service position" and "what would past employer say about me" it was very easy and the recruiter was very friendly. About two days later I was contacted for second interview....which was conducted at 9pm....the recruiter was not very enthusiastic and seemed very dry. Literally every question he asked started with "Tell me about a time when". The questions weren't difficult at all. He told me the salary was 8.50 which was way lower than I was initially informed. I received an email saying that I didn't get the job......I'm not exactly complaining though lol.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Avis Budget
Posted Apr 2, 2011
3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2011 in Atlanta, GA (took 3 weeks)
I was called a few weeks ago in march and then a recruiter called me today and I did the second interview which was 20 minutes long. I was told myy file would be transfered to HR.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Avis Budget
Posted Mar 30, 2011
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2011 in Memphis, TN (took 2 weeks)
I applied online for customer service representative position and within a week I received a phone call from the Avis Budget Group. The questions that were asked were mainly pre-screening questions, a couple concerning my previous jobs and how my previous employers would rate me. I was then told that someone would contact me if they felt I was a good candidate for the position. I just received a phone call from the HR department, 15 days later,. They ask to set up an interview time. Will update with more information when I get back from interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?