Axcess Financial

  www.axcess-financial.com
  www.axcess-financial.com
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Axcess Financial Customer Service Representative Interview Questions

3 Interview Reviews

Interview Experience

Interview Experience

33%
33%
33%

Getting an Interview

Getting an Interview

66%
33%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy

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Customer Service Representative Interview

Anonymous Interview Candidate  in  Blue Ash, OH
Anonymous Interview Candidate in Blue Ash, OH
Application Details

I applied online. The process took 2 weeks - interviewed at Axcess Financial.

Interview Details

Applied called for an interview next week. Went in and waited for like 1/2 an hour. Didn't have real interview more of a conversation.

Now they also do one of those online personality test when you apply online

heard back the following week

Interview Questions
Negotiation Details
none
Accepted Offer
Negative Experience
Easy Interview

Other Interview Reviews for Axcess Financial

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied through an employee referral. The process took a day - interviewed at Axcess Financial in September 2009.

    Interview Details

    They asked a lot of situatonal questions and how I handle a variety of issues with my past employers.

    Interview Questions
    • Explain a situation when you had to adapt to a change, how did I handle it?   Answer Question
    Negotiation Details
    No negotation
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeks - interviewed at Axcess Financial in September 2010.

    Interview Details

    After 2, phone interviews,and a personal interview and being told that they would contact me in a few days if offered the position.... it took about a month to recieve and email, not a phone call, to be directed to the site for new hire paperwork. After completing this i recieved no correspondence on start date and no where in this was my starting pay rate.
    I had to email HR and try and find this out, only to be given an email to contact the area rep.

    Interview Questions
    • They wanted to know about your mathematical and collection skills, pertaining to this job.   View Answer
    Negotiation Details
    There was no negotiation and many details I was told by my interviewer, which was suppose to be the area rep, but ended up being some store manager caught off guard by the process and dressed sloppy, were all wrong. Make sure you ask any and all questions you have and get names and contact numbers if you are serious about a job here.
    be careful of the location as many are getting robbed and is the topic of many conference calls.
    Accepted Offer
    Neutral Experience
    Average Interview

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