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BB&T Teller Interview Questions & Reviews

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Web: www.bbt.com | HQ: Winston-Salem, NC

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Updated Mar 15, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 6 ratings

2.2

“Easy” Interview

Interview Experience [?] Based on 6 ratings

Positive	100%
Neutral	0%
Negative	0%

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2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Mar 2012 (took 3 weeks)

I initally applied on line. I was called the next day by a phone interviewer who asked me many questions about previous job and school places. Then the day after that I was called for a group interview with the teller manager and the teller coordinator and another HR person. They asked more questions and the whole interview was about an hour. After 2.5 weeks of waiting I got a call back and was offered the job the same day he called! I then completed drug test/ fingerprinting/ background checking.

Interview Questions

If you could describe yourself in one word.

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Oct 2009 (took 2 weeks)

The interview process is consisted of the branch manager, teller supervisor, and a HR rep. Each one asks certain questions such as name a time you were faced with a difficult customer and how did you handle it? Or, tell of a time you had a conflict with a co worker? Have you ever had any out of balances and what steps did you take to resolve it?

Interview Questions

Name a time when you had to go against company policy to satisfy a customer?

Answer Question

Other Details

I applied In-Person and the interview consisted of a 1:1 Interview, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Dec 2009 in Manassas, VA (took 2 months)

Pretty simple, one on one interview and general questions. Go to the interview, look sharp, and be knowledgable. You will get the job.

Interview Questions

Tell me your strengths

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Aug 2009 in Sterling, VA (took 2 days)

Interview and hiring process was quick. I did a phone interview and then interviewed with the branch manager. About 1 hour after the interview I got a call from the BB&T recruiter offering me the job. The interview went quickly, she asked basic interview questions and also asked me to describe a time that I received really great customer service.

Interview Questions

Describe a time when you received really great customer service.

Answer Question

How would you deal with an upset client?

Answer Question

Negotiation Details

Easy, I asked for 14 an hour, she said that they usually start at 13 for part time but they could do 14 for me.

Other Details

I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Declined Offer

Interviewed Mar 2009 (took 1 week)

To apply for any BB&T job, go to the main website, bbandt.com. This site will provide all positions "available". Some of these positions are posted as available, but a lot of the time, these positions are posted because someone who is currently employed has transferred into a new position, and even though the position is filled by an internal candidate they will still post the position on the website (for technical reasons: it's like the candidate is reapplying). After you apply online, the next step is a short phone interview to see if you're still interested. The next step is the face to face interview. If you pass the interview, the next steps are background check, drug test, and fingerprinting.

Interview Questions

Why do you want to work for our company?

Answer Question

Other Details

I Applied Online and the interview consisted of a 1:1 Interview, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Jul 2009 (took 3 days)

From the beginning I was very impressed with the online careers search. Once I was contacted by the employment recruiter and selected for a phone interview the rest went very smoothly. I then was contacted for an in-person interview with the teller supervisor. The interview was very nice and professional. The tellers working at the branch seemed very happy and the teller supervisor was very sincere. The position was part-time and really needed full-time.