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BB&T Teller Part Time Interview Questions & Reviews

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Web: www.bbt.com | HQ: Winston-Salem, NC

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Updated Jan 18, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 3 ratings

2.7

“Average” Interview

Interview Experience [?] Based on 3 ratings

Positive	67%
Neutral	0%
Negative	33%

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1–3 of 3 BB&T Interviews

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2.0

Easy Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Nov 2011 in Atlanta, GA (took 3 weeks)

I left feeling I had aced the interview. I was told I would hear the next week, if I was hired or not.
Three weeks later I received a no thank you e-mail

Interview Questions

Explain a difficult situation with a customer

Answer Question

Other Details

I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Sep 2011 (took 2 weeks)

After applying, you're sent an email to complete an online assessment. You have to complete computer generated transactions and answer customer questions. It took about an hour to complete. A week later I was called to schedule an interview. The manager was clearly just trying to show he was interviewing people. When I spoke with him on the phone, I told him I was looking for something temporary because I'm looking at going to grad school. I asked him if I should still interview and he said yes. Then at the interview said he wants someone to work there for the next 10 years. He was full of himself and clearly had no problem wasting his time or mine. He said they'd call by the end of the week to let me know either way, but I didn't receive an email until 2 weeks later.

Interview Questions

Name a time when you had to give exceptional customer service?

Answer Question

Other Details

I Applied Online and the interview consisted of a 1:1 Interview and a Skills Test.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jan 2008 (took 1 week)

Talked and interviewed first with an Human Resources person. Then I interviewed with a Branch Manager. Both were fairly easy interviews with questions of how I dealt with a unhappy customer at some point in my career. They asked about my background, where I had worked at my previous job. They described the training which was 4 to 4 wks and if they can see you like working with the public, there is a good chance you will get the job. When you get the job, be sure to follow all rules because if you bend them, they can let you go if they feel like it is warranted. Move as quickly and efficiently as you can thru customers transactions, remaining friendly and seeking to offer additional banking services.