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BCBG Store Manager Interview Questions & Reviews

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Web: www.bcbg.com | HQ: Vernon, CA

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Updated Feb 13, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 7 ratings

3.4

“Difficult” Interview

Interview Experience [?] Based on 7 ratings

Positive	43%
Neutral	14%
Negative	43%

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4.0

Difficult Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jul 2010 in Toronto, ON (Canada) (took 5 days)

Come extremely prepared. Dressed very well. You must be able to bring something unique to the buisness. You must embodie an owner ship mentality.

Interview Questions

Tell me about a time when you used financial data to make a buisness decision

Answer Question

Other Details

I got the interview through a Staffing Agency and the interview consisted of a Background Check, a Personality Test, a Skills Test, an IQ/Intelligence Test, a Presentation, a 1:1 Interview and a Phone Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Aug 2011 (took a day)

I was contacted to interview for a Store Manager position and was very excited at the possibility of finally entering back into retail/fashion (my passion) after working in corporate finance for some time. The interview went great, but because of lack of managerial experience, I was somewhat offered a lower position. I was told the District Manager would probably also like to speak to me and they would be in contact with me that day or the next. Never heard from them. Two weeks later I phoned the interviewer and was told they were still waiting to hear from the District Manager. A month later now, I've still not heard anything. That being said they asked how I would upsale, how I would deal with an employee not meeting their quota, etc. It was more of a conversation type interview, which has been a huge change from financial interviews. My advice is to ask the interviewer questions, be dressed fashion forward, be energetic and let your personality shine through. I was interested in working my way up to corporate and growing within the company, so I had a lot of questions regarding the process, which the interviewer did great in answering all questions. It was pleasant, I just wish the follow-up process was a little more professional.

Interview Questions

How would you upsale?

Answer Question

How would you deal with an employee not meeting monthly quotas?

Answer Question

Other Details

The interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Declined Offer

Interviewed May 2011 (took 3 weeks)

The interview process was very professional. I had great communication with multiple members of BCBG throughout the interview process. My first interview was over the phone and lasted for about 1.5 hrs. My experience was positive and was excited about learning more from the District Manager who I would interview with a week later. The District Manager was very poised and had a great sense for fashion. The interview lasted about 2 hours. It was a 2 way conversation which made it nice and easy to find out what the company looks for in Managers. If you are seeking employment here, make sure you are fashion forward and have experience with high-end specialty retail.

Interview Questions

What would my last boss say is my biggest flaw?

Answer Question

Reason for Declining

Unfortunately the Company does not offer competitive compensation like their competitors. For a high-end specialty retail store, they need to increase their compensation package if they really want strong leaders. I had other offers on the table and BCBG offered the lowest and was not even near the same figures as the other specialty retail companies.

Other Details

I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed May 2009 (took 3 weeks)

Basic retail hiring process, had interviews with DM, Regional, recruiter, as well as an sales floor interactive with the staff. Afterwards there was a background check and offer that was a low ball, countered with a high figure and ended where I initially was seeking.

Interview Questions

What do you know about the company?

Answer Question

Other Details

I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

5.0

Very Difficult Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Mar 2010 (took 2+ weeks)

I had a phone interview with a field recruiter who in turn forwarded my information to the Area Manager whom I was told would be in touch with me to set up a 1:1. I waited a week and had not heard anything. Phoning the field recruiter, she was was surprised I hadn't heard from the Area Manager and took it upon herself to schedule my 1:1.

That interview lasted nearly two hours and it was quite painful. The woman didn't seem to have any idea what to ask me. Still, I managed to share with her what I felt were my most valuable qualifications. She asked me if I would be available the following week for a two-hour interactive interview. She said I would meet with her in one of two store locations on either Monday, Tuesday or Wednesday, most likely Tuesday. We confirmed my email address, shook hands and went on our way.

Leaving my calendar open for those three days as she had requested, I never heard from her. Come Tuesday, I phoned around, looking for her. I found out she had actually been in one of the stores that Monday. I left messages for her at both locations and still, I heard nothing. That Friday I called the field recruiter to see if there had been some confusion. Perhaps my resume had been misplaced, email lost? I didn't hear from the field recruiter, either.

I could only assume that the area manager had changed her mind and didn't have the courtesy to let me know that I could have opened up my calendar for the three days she had asked me to set aside for her, so that following week, still having heard nothing, I phoned the field recruiter, shared that if I was still being considered for the position I was now rescinding my application, and let her know that I was confused by the lack of follow through and the disrespect of my valuable time. I had thought more highly of their organization.

I also reminded her that while I was conducting interviews throughout my eighteen years in retail management that I was always very aware that the candidate interviewing was also a customer, and though they may not have been a perfect fit for the position at hand, I wanted their interviewing experience to be a positive one, consistent with company culture.

I am not sure if my negative interviewing experience with BCBG is indicative of the company on a whole or if I was observing a regional, district or individual problem, but what I do know is that I don't operate that way and clearly my potential area manager was lacking in follow-through and had little to no respect for her potential employee's time management or personal life, and that can only translate into one thing in the fast-paced, highly demanding environment of retail... Misery!

I will note that the field recruiter was very apologetic and did advocate on behalf of the company, sharing that there had been a surprise corporate visit that week and "though that was no excuse," that may have been the reason the Area Manager had failed to get back to me. She also shared that she would be bringing my not -so-pleasant experience up with the appropriate District Manager.

Interview Questions

While interviewing for a Store Manager position, and after eighteen years experience in retail management with top producing results, she asked me if I would be interested in an Assistant Manager position.

View Answers (1)

Other Details

The interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Aug 2009 in Saint Louis, MO (took a day)

Was the strangest interview Ive ever been on. The district manager interviewed me and never asked about any of my management skills or qualities. She even stopped the interview to make a comment on the dress a woman was wearing who walked by.