BMO Financial Group Customer Service Representative Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 13 ratings 
“Easy” Interview
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Interview Experience [?] Based on 13 ratings
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| 1–10 of 13 BMO Financial Group Interviews | Sort by |
Customer Service Representative at BMO Financial Group
Posted Nov 17, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2011 (took 2 days)
got hired from a recruiting agency. helped by pointing out what the bank looked for. essentially people who like to talk on the telephone with clients and are willing to help them. need to have great multitasking abilities and also be courteous over the phone. need to have the will and drive to sell products.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at BMO Financial Group
Posted Nov 1, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 in Vancouver, BC (Canada) (took 3 weeks)
I was given a call to schedule for a phone interview first.
The phone interview was outsourced to an HR company. It lasted around 30-45 mins.
She reviewed my results with the branch manager and got a call back a few days later saying that the manager will contact me in a few days to schedule for an in-person interview.
The in-person interview took place with the branch and it was along with another assistant branch manager.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at BMO Financial Group
Posted Oct 12, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2009 (took 2 weeks)
They call to schedule a phone interview ( they called me to schedule interview 15 minutes later), you do phone interview and then they call you later that day to give you feedback. Then they call again to schedule 1 on 1 interview with branch manager.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at BMO Financial Group
Posted May 31, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2011 (took a day)
The interview went around 40 minutes.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at BMO Financial Group
Posted May 11, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2009 in Vancouver, BC (Canada) (took 3 weeks)
Applied in-person and had interviews with the HR, a branch manager and the regional manager.
Nothing would be helpful to the candidates because the management do not care.
They allow people from different cultures to form ghettos, speak their own language among themselves and
bully the rest...
Interview Questions
Negotiation Details
No. You are not offered the work if you negotiate.
Other Details
I applied In-Person and the interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at BMO Financial Group
Posted Apr 21, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2011 (took 1 week)
Tell me about your current or past work experience
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at BMO Financial Group
Posted Jan 21, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2011 (took a day)
phone interview with HR and then forwarded my info to the hiring manager. waited for hiring manager to call me in for a face to face interview and then about a few days later HR called to offer me job
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at BMO Financial Group
Posted Nov 15, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2010 (took a day)
I applied online and was contacted by an external HR company, Hewitt Associates for a phone interview about a week later. I searched up questions before hand, and found some difficult ones that people mentioned they would ask. They asked to set up a phone interview in the next couple of days. The interview lasted about 30 minutes. The interviewer was really friendly, but make sure you have your resume, strengths/weaknesses, experiences written in front of you when answering the questions, it really helps since they do ask quite a bit of questions.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at BMO Financial Group
Posted Oct 26, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2010 in North Vancouver, BC (Canada) (took 2 days)
three one on one interviews, pretty standard questions. very nice staff and management. good experience overall. advice for other candidates would be to be prepared to talk about yourself and come in with a positive attitude.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at BMO Financial Group
Posted Mar 16, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2010 (took a day)
asked usual interview questions related to previous experience, and mostly about commitment Qs.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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