BMO Financial Group
3.2 of 5 423 reviews
www.bmo.com Toronto, Canada 5000+ Employees

BMO Financial Group Interview Questions & Reviews

Updated Jul 7, 2014
All Interviews Received Offers

Getting the Interview 

61%
17%
7%

Interview Experience 

64%
31%
4%

Interview Difficulty 

Average Difficulty
204 candidate interviews
Relevance Date Difficulty
in

No Offer

Neutral Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Calgary, AB (Canada)

I applied online and the process took 1+ week - interviewed at BMO Financial Group in June 2014.

Interview Details – I submitted my resume last week and got an email two days later that asked me to do an online interview. It took me about 15 minutes. 9 questions total, 6 multiple questions and 3 shot answer questions. Shot answer questions are" Tell me about a time when you demonstrated great customer service by promoting or up selling a product or service the customer may not have otherwise considered? Describe a time when you were able to make a significant contribution to a team effort. Describe a time where you displayed exception customer service?

Interview Question – The online interview has 9 questions. 6 of them were multiple answer questions and 3 of them were shot answer questions that ask you to talk in front of the camera.   View Answer

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Accepted Offer

Positive Experience

Average Interview

Pricing Analyst Interview

Pricing Analyst
Toronto, ON (Canada)

I applied online and the process took 4+ weeks - interviewed at BMO Financial Group in February 2013.

Interview Details – One interview with the direct manager and one with the Team Director. Questions about my previous experience, personality and knowledge related to mortgages. Really positive experience and nice conversation. Received response in a couple of days after the interview.

Interview Question – Economic data about Canada.   Answer Question

Negotiation Details – Did not negotiate as I was really looking to get that position.

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1 person found this helpful

No Offer

Positive Experience

Easy Interview

Customer Contact Agent Interview

Customer Contact Agent
Mississauga, ON (Canada)

I applied online - interviewed at BMO Financial Group in June 2014.

Interview Details – I applied online. HR Coordinator Sent me a digital interview to complete after that they sent me an online Assessment to complete I did that too. Then after three days they emailed me for phone interview of 15 mins.

Interview Question – Phone interview was v simple. Asked me YES or NO questions and then why do u want to work for BMO..long term goals? why did you apply for this position? and then went through my resume and asked why did I leave jobs etc.   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Technical Support Analyst Interview

Technical Support Analyst
Scarborough, ON (Canada)

I applied online - interviewed at BMO Financial Group in June 2010.

Interview Details – Phone interview with HR and in-person interview with Manager. Background checks and education checks were performed. Nice work environment. Call-center environment. Good advancement opportunities. Process took 1 month. Be patient and your turn may come to. Just be yourself and professional.

Interview Question – Why should we hire you, What is a difficult situation you've come across, outlook, internet exlorer, networking related questions.   Answer Question

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Accepted Offer

Negative Experience

Average Interview

Financial Services Manager Interview

Financial Services Manager
Toronto, ON (Canada)

I applied through other source and the process took 4+ weeks - interviewed at BMO Financial Group in April 2012.

Interview Details – Telephone with hiring agency (Aon Hewitt) and one on one interview with Branch Manger or Area VP. When interviewed for my FSM role in I was asked by the Branch Manager "do I like to be micromanaged"? Micromanagement is part of the culture of BMO

Interview Question – Explain a situation when you were forced upset or disappoint a customer?   Answer Question

Negotiation Details – No negotiation - take it or leave it.

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Accepted Offer

Neutral Experience

Average Interview

T&O Specialist II Interview

T&O Specialist II
Toronto, ON (Canada)

I applied online and the process took 3 weeks - interviewed at BMO Financial Group in December 2012.

Interview Details – 3 interviews all in all. Phone interview with HR, and 2 1/1 interviews with managers. HR asked a lot of behavioral questions, specifically esked for examples from my previous carreer experience when I did something outstanding, had to deal with difficult situation, etc. Managers were more focused on my professional background.

Negotiation Details – They simply asked at the end of the interview what my expectations were. That's it.

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No Offer

Positive Experience

Average Interview

Customer Contact Agent Interview

Customer Contact Agent
Mississauga, ON (Canada)

I applied online and the process took 3 weeks - interviewed at BMO Financial Group in May 2014.

Interview Details – 1. online interview- Constructive feedback, working in team
2. online assessment- maths questions and behavioural
3. phone interview- past jobs related
4. face-to-face interview- Not yet done

Pre pare thoroughly and be ready with 4 5 examples in head for behavioural questions.

Interview Question – Sales target and how did you meet them?   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Customer Contact Agent Interview

Customer Contact Agent
Mississauga, ON (Canada)

I applied online and the process took 2 weeks - interviewed at BMO Financial Group in September 2011.

Interview Details – I applied through online.The whole process took 2weeks+ First interview was over the phone then 2nd interview was HR person at the contact centre. the offer was given at the 2nd interview which i accepted

Interview Question – Behavioral type questions-   Answer Question

Negotiation Details – no negotiation

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No Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Waterloo, ON (Canada)

I applied online and the process took 2 weeks - interviewed at BMO Financial Group in May 2014.

Interview Details – I applied online for a full time Customer Service Representative position on the BMO career website, and I got an email say I got an telephone interview about 2 weeks later. I confirmed the telephone interview time and details through the emailI. and Will be having the interview by next week.

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Accepted Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Burnaby, BC (Canada)

I applied online - interviewed at BMO Financial Group in December 2011.

Interview Details – Applied online, had phone interview and then in person interview with branch manager. The process took about two weeks in total. Nothing out of the ordinary. There's really, nothing more to write about.

Interview Question – Pretty simple, standard customer service questions.   Answer Question

Negotiation Details – No negotiations, salary was set.

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See What BMO Financial Group Employees Are Saying

2 people found this helpful

 Former Anonymous Employee

Pros: “It's a bank, there is some stability unless there is a major re-roganization. Some financial perks, but they are dissapearing fast.” Full Review


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