BMO Financial Group

  www.bmo.com
  www.bmo.com

BMO Financial Group Interview Questions in Vancouver, BC

Updated Jul 22, 2014
Updated Jul 22, 2014
13 Interview Reviews

Interview Experience

Interview Experience

63%
36%
0%

Getting an Interview

Getting an Interview

59%
10%
5%

Interview Difficulty

2.8
Average

Interview Difficulty

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Average

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13 Candidate Interview Reviews Back to all interviews

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  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Burnaby, BC (Canada)
    Anonymous Interview Candidate in Burnaby, BC (Canada)
    Application Details

    I applied online. The process took 2 weeksinterviewed at BMO Financial Group in July 2014.

    Interview Details

    I applied online for a part-time customer service representative position. I got a phone call that I was going to have a phone interview. After the phone interview, I was told right away that I was going to have another interview with HR manager, and I'm waiting for the day.

    Interview Questions
    • Nothing unexpected. If you are well prepared, it is highly likely that you won't have to face unexpected questions.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Application Details

    I applied online – interviewed at BMO Financial Group in March 2013.

    Interview Details

    phone interview, 2 in person interview with branch manager

    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Application Details

    I applied in-person. The process took a weekinterviewed at BMO Financial Group in February 2013.

    Interview Details

    phone interview and face to face interview

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Financial Service Coordinator Interview

    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Application Details

    I applied online. The process took a weekinterviewed at BMO Financial Group.

    Interview Details

    Applied for the positoin online, had a Phone interview 1 week later and following an interview by the branch manager.

    Interview Questions
    • Describe a time where you showed loyalty at your current role/job   Answer Question
    Negotiation Details
    What were you able to negotiate? What advice would you give others considering an offer?
    Accepted Offer
    Average Interview
  6. 2 people found this helpful  

    Customer Services Representative Interview

    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Application Details

    I applied online. The process took a weekinterviewed at BMO Financial Group in August 2012.

    Interview Details

    applied online, get a phone interview first, then 1:1 interview

    Interview Questions
    • EASY interview questions, background, long goal, waht skills do you have, and some behavior questions   Answer Question
    Negotiation Details
    What were you able to negotiate? What advice would you give others considering an offer?
    Accepted Offer
    Easy Interview
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Burnaby, BC (Canada)
    Anonymous Interview Candidate in Burnaby, BC (Canada)
    Application Details

    I applied online – interviewed at BMO Financial Group in December 2011.

    Interview Details

    Applied online, had phone interview and then in person interview with branch manager. The process took about two weeks in total. Nothing out of the ordinary. There's really, nothing more to write about.

    Interview Questions
    Negotiation Details
    No negotiations, salary was set.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Application Details

    I applied online. The process took 5+ weeksinterviewed at BMO Financial Group in November 2011.

    Interview Details

    Initial interview is done over the phone. General questions asked, not too bad.
    Followed by two in-branch interviews. Tips: Applicants should understand CSRs are a SALES heavy role as much as providing excellent customer service

    Interview Questions
    • Name a few difficult objections/ situations you have been in dealing with customers and how did you overcome these objections?   Answer Question
    Negotiation Details
    not able to negotiate.
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Branch Manager Interview

    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at BMO Financial Group in October 2011.

    Interview Details

    I got the phone interview chance by a Saskatoon local BMO branch manager's reference, whose a friend of mine for a part-time teller position. Two days after, I got the HR lady from Vancouver's office calling me about setting up a phone interview on the second day.

    During the 1 hour's interview, most questions are behavior type questions plus basic personal information. But the recruiter was speaking incredibly fast that would make me feel pushed.

    Overall, not a hard interview but definitely need to spend some time doing the homework before heading to the interview.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  10. 4 people found this helpful  

    Customer Services Representative Interview

    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Application Details

    I applied through an employee referral. The process took 3 weeksinterviewed at BMO Financial Group in September 2011.

    Interview Details

    I was given a call to schedule for a phone interview first.
    The phone interview was outsourced to an HR company. It lasted around 30-45 mins.
    She reviewed my results with the branch manager and got a call back a few days later saying that the manager will contact me in a few days to schedule for an in-person interview.
    The in-person interview took place with the branch and it was along with another assistant branch manager.

    Interview Questions
    • Name a time when you demonstrated or experienced excellent customer service   Answer Question
    • Name a time when a customer complain and how did you resolve it?   Answer Question
    • What did you do beyond in the workplace you worked for before?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  11. 1 person found this helpful  

    Customer Services Representative Interview

    Anonymous Interview Candidate in North Vancouver, BC (Canada)
    Anonymous Interview Candidate in North Vancouver, BC (Canada)
    Application Details

    The process took 2 daysinterviewed at BMO Financial Group in March 2010.

    Interview Details

    three one on one interviews, pretty standard questions. very nice staff and management. good experience overall. advice for other candidates would be to be prepared to talk about yourself and come in with a positive attitude.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

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