BRG Research Services

www.brgresearchservices.com
Unclaimed Profile

BRG Research Services Interview Questions

2 Interview Reviews

Interview Experience

Interview Experience

0%
100%
0%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy

Interviews for Top Jobs at BRG Research Services

More

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Consultant Interview

    Anonymous Interview Candidate
    No Offer

    Interview

    first round- very behavioral, second round- behavioral with extremely smart interviewers- need to impress

    Interview Questions

  2.  

    Interviewer Interview

    Anonymous Employee in Provo, UT
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at BRG Research Services (Provo, UT) in April 2009.

    Interview

    It was a fairly straightforward interview. Just standard questions about ability to do the job, previous experience, customer service experience. It is a call center job, so one part of the interview included role-playing through a call from one of the supervisors, whom I had not met yet. I had to run through the script with them over the phone, calling from somewhere else in the office, and they critiqued me later on how I did.

    Interview Questions

    • I think the most difficult question had to do with handling customer complaints, how to handle them appropriately. Because it's a call center making a lot of outbound calls, we often would reach people who were not thrilled about our contacting them. The question was how to respond if they become upset.   Answer Question
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.