BRG Research Services

  brgresearchservices.com
Work in HR? Unlock Free Profile

BRG Research Services Interviewer Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  

100%

Interview Experience  

0%
100%
0%

Interview Difficulty  

Average Difficulty
1 candidate interview Back to all interview questions
Relevance Date Difficulty
in
More

Accepted Offer

Neutral Experience

Average Interview

Interviewer Interview

Interviewer
Provo, UT

I applied in-person and the process took a day - interviewed at BRG Research Services in April 2009.

Interview Details – It was a fairly straightforward interview. Just standard questions about ability to do the job, previous experience, customer service experience. It is a call center job, so one part of the interview included role-playing through a call from one of the supervisors, whom I had not met yet. I had to run through the script with them over the phone, calling from somewhere else in the office, and they critiqued me later on how I did.

Interview Question – I think the most difficult question had to do with handling customer complaints, how to handle them appropriately. Because it's a call center making a lot of outbound calls, we often would reach people who were not thrilled about our contacting them. The question was how to respond if they become upset.   Answer Question

Worked for BRG Research Services? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.