BT Service Desk Analyst Interview Questions & Reviews

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Updated Jan 17, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 1 ratings

2.0

“Easy” Interview

Interview Experience [?] Based on 1 ratings

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2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jan 2012 (took 1 week)

first came a online test very Challenging involving in depth technical questions in relation to software/hardware questions which then provided multilevel choice answers, then telephone interview, then assessment day with involved group activities and individual role-playing scenarios it was very relaxed most impressive interview process I've experienced very well though out.

Interview Questions

If you were faced with a employee who did the minimum required of the job how would this affect you and how could you improve the situation

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Other Details

I got the interview through a Staffing Agency and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation, an IQ/Intelligence Test and a Background Check.