Very Difficult Interview
I applied through a recruiter and the process took 2 months - interviewed at BT in September 2013.
Interview Details –
Through a consultant, who was very helpful. Communications were open and informative. I felt we briefed before the interview, knew names of interviews, key focus areas. Told this was a one stage process, helpful prep advice. The consultant approached me about the role, I hadn't gone looking.
Arrival at BT HQ was painless and staff were pleasant.
Interview was was a shocking experience. Bear in mind this is a role within HR/L&D for a £60k salary. The kinda place where you expect to see good practice modelled.
A minor point is that the interview panel was not as had been advised, one of the two was different.
Was told that this was part of a multi stage process, not as had been advised previously 'one stage'.
The line manager for the role was rather dismissive and sneering in her approach. Her HR colleague was fine.
No questions seemed to have been prepared, they both seemed to be winging it. The questions that the lead interviewer asked seemed to involve scanning my CV and then asking me about something I hadn't done. I'd prepared well, matching my experience with to role description preparing knowledge and experiences that related to the key role requirements etc. Sadly none of it paid off. They seemed to be interviewing for a completely different job. Clearly we weren't a match made in heaven. The lead interviewer had a knack of focusing in on what I hadn't done or didn't know and little interest in anything else. It was as if she was out to 'take me down a peg or two.'
I am a reasonably confident person with good experience and knowledge. I've just secured a job with a global world class brand at a higher level and in the same discipline to this role... so can't be utterly rubbish; this interview seemed as though they wanted to demonstrate that I was and that I was wasting their time. Bleurgh.
The recruiter has tried many times since to have a teleconference with the lead interviewer to get feedback. I understand that I wasn't the only candidate to report an unpleasant experience. Nothing.
I eventually got a form to claim expenses for the day. They had to be asked to provide that info. I sent my forms to the named contact. First they replied and asked me why I was making a claim on behalf of another candidate, copying him in. When I said I wasn't, I am a candidate in my own right, the reply came "you sent these to the wrong person, I am not dealing with that job. Ask your agency who to send them to"... "I did, they gave me forms with your name on".... "Ask them to find out, it's not me, I am not dealing with that job". You get the picture. I did get my expenses back. Not all of them. I couldn't claim for station car parking, it would have taken me over their limit!
Interview Question – This role has a large focus on Organisational Design to improve decision making, what do you know about that? View Answer
I applied through college or university and the process took 4 weeks - interviewed at BT in September 2013.
Interview Details – First round with recruitment agent on campus at business school. Second round was a couple of interviews onsite in London with senior management in the internal consulting unit. There were both case interviews (fairly typical for consulting) and personal experience type questions. Several people were invited all at once from our business school and others so there was also an opportunity to mingle during the process. The offer was given within a few days.
Interview Question – You've previously been a consultant only - how would you deal with ongoing politics in an organisation like BT where you have to work with some fairly difficult people on an ongoing basis - you have no experience of that. Answer Question
Reason for Declining – Preferred to take a consulting role in a consulting company vs an internal consulting role
Interviewed at BT
Interview Details – Agent from FutureBoard came to uni and gave a talk about working for BT. Took our emails and even a group picture.Sent link for application form via email. I completed the app and it was followed by aBrief phone chat with hiring agency (FutureBoard) followed by a link to take online test followed by 1 hour interview
Interview Question – Have you taken up some activity that is not uni related to increase your skill or knowledge in something View Answer
I applied through other source and the process took 4+ weeks - interviewed at BT.
Interview Details – HR led capability interviews that are really annoying for people who want to talk about the job, whether you can do it and whether you want to do it.
Interview Question – Most of it unless you are luckily enough not to have a HR person in the room and can talk about the job and what is required Answer Question
I applied online and the process took 2 months - interviewed at BT in July 2013.
Interview Details – Online application, then phone interview, then 2-day assessment centre. Phone interview is generic and tick-box-like. 2-day assessment centre needs some preparation around leadership skills and teamwork. Advisable to understand BT's main products and markets.
Interview Question – All aspects were very different, the group task was challenging because you need to work with others but at the same time prove that you can lead at the same time. Answer Question
Negotiation Details – I didn't negotiate, all graduates generally were on the same salary.
I applied online and interviewed at BT.
Interview Details – Pretty straightforward interview process - starting with a phone screen just understanding basic motivations, interest in the organisation, programme et al, followed by case, general interviews to assess analytical skills, problem solving skills, communication skills and general cultural fit
Interview Question – Top trends you're interested in tech/telecom, interest in London as a geography, biggest learnings from past experiences, key achievements from professional career Answer Question
I applied through an employee referral and the process took a day - interviewed at BT in February 2013.
Interview Details – Several different types of interviews during a one day process. Had to demonstrate different skills, knowledge and abilities in front of several panels of experts and HR. Technnical interview was to draft a high level design for a specific type of customer network and provide proof and arguments for the solution I proposed. I also had to describe some of the technologies I used in more details, and there were some general networking test questions as well.
Negotiation Details – 2000 GBP relocation cost.
I applied online and the process took 4 weeks - interviewed at BT in February 2013.
Interview Details – Psychometric Questions, Telephone Interview, Skype Interview and then assessment centre
Interview Question – Describe how you can compare playing guitar with writing code. Answer Question
I applied online and the process took 3 weeks - interviewed at BT in January 2013.
Interview Details – Submitted application, was then called for a phone interview, where we discussed my CV and future aspirations. Then had a formal interview consisting of a "fit" interview with a recruiter, and a case (telco case, obviously) with one of the current associates in the leadership program. The case was not much different than what you would get at any other consulting interview.
Interview Question – No unexpected questions- but be prepared to discuss motivation for the program, why BT, and why telcom industry. Answer Question
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