Backcountry.com Interview Questions & Reviews
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Updated Apr 17, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 9 ratings 
“Average” Interview
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Interview Experience [?] Based on 9 ratings
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| 1–9 of 9 Backcountry.com Interviews | Sort by |
Manager at Backcountry.com
Posted Apr 17, 2012
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Salt Lake City, UT (took 4 months)
Initial phone interview in December with the dept hiring manager followed by a subsequent interview with the CMO 2 weeks later.....then nothing for a MONTH. Then invited to Park City HQ to interview with 3 different dept heads, each of which were positive and highly favorable of my skills and experience.
Then....nothing for 3 months, still waiting on atleast a letter, email or phone call to have some closure on this. Very unprofessional and shows how inept management likely is in all aspects of the business.
Even if they did call now, I'd decline given the lack of communication and clear lack of regard for potential human resources.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
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Helpful Interview?
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Photographer at Backcountry.com
Posted Feb 28, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Park City, UT (took 2 weeks)
It was a pretty easy interview process. Made phone contact with manager, showed portfolio, came in for 1 on 1 interview, took tour of studio, accepted job.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Manager at Backcountry.com
Posted Jan 22, 2012
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5.0
Very Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2011 in Park City, UT (took 2+ weeks)
Long interview process. Phone calls and 5 hour onsite interview.
Interview Questions
Negotiation Details
Did not negotitate
Other Details
I Applied Online and the interview consisted of a Background Check, a Group/Panel Interview, a 1:1 Interview and a Phone Interview.
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Marketing Coordinator at Backcountry.com
Posted Oct 11, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Park City, UT (took 4+ weeks)
The phone interview was casual and much more behavioral than technical. At the end of the conversation, they informed me they would get back to me later this week/ early next week to schedule a second group interview. After a week, I followed up. Quick, friendly response back saying: "its taking a little longer than expected to proceed, we will be in touch soon." Sounds good. I then continue to follow up once a week to check on the status and always receive a response like "sorry for the delay, and looking forward to continuing our conversations soon..." Well this back and forth went on for a MONTH until I sent a final follow up and they basically went sorry we kept you waiting and we are going to decline. Not a problem that you aren't interested, but a MONTH between phone interview and finally deciding to decline is not professional. Nice people, poor hiring process.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Ecommerce Product Manager at Backcountry.com
Posted Mar 24, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Dec 2009 in Park City, UT (took 3 months)
All of my interviews were by phone - the first was quick, very impersonal and not a very deep discussion on any points of the job but focused on my knowledge of the industry. The second call was much more of a discussion - with more personal interaction and the opportunity to discuss both my skills and the companies needs/outlook for the position. Third call was with what would have been a peer on the team. Very conversational, some more probing questions, but still nothing too difficult or skills related.
Timing was VERY long - weeks passed between calls, with no communication from them. It wasn't until I called 2 weeks after the last interview that I was sent an email explaining that someone else was a better fit - but here is a coupon to come shop with us...
At no point was compensation or benefits ever disclosed.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Geartrade.com, Group Sales at Backcountry.com
Posted Jan 10, 2010
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3.0
Average Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Jan 2010 in Salt Lake City, UT (took 1+ week)
The interview process is a joke. They take 2 weeks getting back to you then another 2 weeks after you've had the interview. That's even if they show up, or on time to the interview. I feel like they couldn't have tried any harder to give me a bad impression of the company, but they succeeded
Interview Questions
Reason for Declining
He was late
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Marketing Manager at Backcountry.com
Posted Dec 12, 2009
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5.0
Very Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2009 in Park City, UT (took 3 days)
I had applied to two positions and the vendor partnership job was the one that stuck. I recieved two phone calls from the people I would be directly reporting to and neither interview went well. I assumed that the phone interview would be the generic - give me an example of a marketing strategy etc etc. Instead they both came at me with guns blazing asking for an example of a situation of how I would approach a marketing strategy for a certain product. I didn't get any metrics or specific information to run with so I had to go the basic route and make things up, likewise they didn't ask one thing about me or even try and make some small talk to get some banter back and forth. Considering I know quite a few people who work there and worked alongside a few of them on various projects it wasn't what I expected. Sounds like they are trying to eliminate the person with industry experience and passion for the brand and go more of a generic "analytical route".
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Product Manager at Backcountry.com
Posted Jul 20, 2009
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2009 in Park City, UT (took 4+ weeks)
Screening Question followed by 3 telephone interviews.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Product Manager at Backcountry.com
Posted Mar 18, 2009
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Dec 2008 in Park City, UT (took 2 days)
After an initial phone conversation with the in-house recruiter, and then a follow up phone screen with the hiring manager, I was scheduled for a day of on-site interviews. I came in and met with a cross-section of managers from the different teams I would be working with as PM -- Engineering, Marketing, Project Mgmt, Design, and even the CMO. Overall, the process was positive except for the fact I did not get an offer. Later the recruiter explained that my lack of consumer-facing experience made some of the other candidates a closer fit for the position.
As a side note, Backcountry.com has a interesting retail philosophy -- it is described as "avarice vs. altruism". Basically, they seek to be transparent, customer-centric, and to provide exceptional service with the intent to build customer loyalty and "altruistic" behaviors. The hope is that these altruistic customers will contribute reviews, share product experiences, and answer discussion board questions. The culture is also very "outdoor friendly" -- nearly everyone has multiple outdoor sport hobbies -- biking, hiking, skiing, boarding...
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a 1:1 Interview.
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