Banana Republic Sales Support Associate Interview Questions & Reviews
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Updated May 20, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 9 ratings 
“Easy” Interview
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Interview Experience [?] Based on 9 ratings
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| 1–9 of 9 Banana Republic Interviews | Sort by |
Sales Support Associate at Banana Republic
Posted May 20, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Dec 2011 in Houston, TX (took a day)
Were asked about our best and worst service experienced and told to elaborate on why they were good or not so good. We were also asked in customer service what was most important.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Support Associate at Banana Republic
Posted Oct 28, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 (took a day)
The manager asked me behavioral questions such as an example of a situation where I had gone above and beyond my role to help a client, what would I do if I saw a customer shoplifting. Eventually she asked for a reference and extended me an offer the same day.
Interview Questions
Negotiation Details
No I didn't negotiate since this was my first job
Other Details
The interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Support Associate at Banana Republic
Posted Jun 24, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2010 in New York, NY (took 5 days)
I came in for a one on one interview with the hiring manager. It took about a half hour. She asked me questions such as "Why do you want to work here?" and "What does great customer service mean to you?" pretty much questions I have been asked when applying to other positions. When we were done she asked me if I had any questions for her. I asked her about the dress code (which has since changed) and she proceded to tell me that, and all the other requirements for the position I was applying to. I felt pretty confident at the end of the interview but got a little nervous when I didn't get a call the next day. My interview was on a Tuesday, and I received a phone call Friday afternoon telling me I was hired. Orientation took place the following Thursday.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Support Associate at Banana Republic
Posted Apr 24, 2011 — 0 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Nashville, TN (took 1 week)
I applied online and received a phone call about a week later from the customer experience manager. She asked me to come in for a group interview the next evening and told me the interview attire was business casual. I arrived about 10 minutes before the interview started; a few minutes later, another girl came in. The "group" interview ended up consisting of just me and that other girl. After waiting several minutes, the customer experience manager showed up and took us back to the stock room. She told us a little bit about the company and basically talked about the Gap Inc. brand and praised how great it is. She then asked us a few questions (we both had to answer all of the questions she asked), she talked more about the company, and that was it. I'd say we were only asked about 4 questions in total - the woman interviewing us talked more than we did. She said she'd let us know either that night or the next day if we got the job. I didn't hear back so I assumed I hadn't gotten it. 4 days later I receive a voicemail from the store's GM offering me the job. I asked several questions about the position and then accepted it, but only because I'm desperate for a job. The GM said that part-time sales support associates only get between 15-23 hours a week depending on availability.
Overall the store seemed laid back and the employees all seemed friendly. The only downside to the position seemed to be the fact that we were only going to be offered part-time hours; we were given the whole "hours are based on performance, but I've never had anyone NOT get hours" spiel, which I'm not sure I entirely believe.
Interview Questions
Negotiation Details
I didn't negotiate although I should have considering that I have a college education.
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Support Associate at Banana Republic
Posted Feb 5, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2010 (took a day)
Applied on-line, If you come into a store we don't take resume's we just give out a card that says apply online. The online app is pretty extensive, with personality questions and fashion questions. they even ask you about visuals/displays. (I now know that they don't even really look at the application, when you submit it the computer gives you a score that the managers see, and only the top 5 or so get called). They called me and said they have interviews on fridays so i assumed it would be a group interview. The interview was in the back room and they asked alot of questions, similar to the ones asked on the application about personality, interests, and "what would you do" questions. Just be outgoing and be willing to go above and beyond for a customer. Then, another manager came in and asked us more questions. After that they called us one by one into the managers office and hired us.
That's how it was done for most of my coworkers but since we have a new hiring manager, I heard she does one on one interviews outside and then calls you in the following days.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Support Associate at Banana Republic
Posted Nov 18, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2009 in Toronto, ON (Canada) (took a day)
They had the sign outside their display window that they were hiring. So I submitted my resume to one of the employee and about two weeks later I got a call back. They told me the time slots for the available group interview, and I selected one that fit my schedule. My interview consisted of three people, including myself, but I think other group had more people in it. If you're wondering what to wear, wear a formal outfit - guys in the interview were wearing a suit and a tie. If you have Banana Republic clothes, wear them.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Support Associate at Banana Republic
Posted Jun 9, 2010 — 1 of 1 people found this helpful
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2010 in New York, NY (took 2 weeks)
It started of good. The group interview was pretty easy. The district manager just asked questions and went around in a circle to get the answers. This lasted no longer than an hour. A few days later i recieved a call being asked to come back for a second interview. The second interview was also a group interview with the HR manager. That was easy too. They pretty much just want you to suck up and say how much you love BR. About a week later I recieved a phone call stating that I had been hired. I accepted the offer and was told I would be contacted in regard to an orientation session. The first session they scheduled I was unable to attened because it conflicted with my other job schedule. I was then told that they would call me back to schedule another session. I never recieved this call. A few days later I called and spoke with the DM who told me they were working on scheduling another orientation...it is now a month later and i'm still waiting....
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Support Associate at Banana Republic
Posted Jun 9, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2008 in New York, NY (took a day)
The people I interviewed with were very nice. It was my first interview so it was fairly easy. They asked basic interview questions then i interviewed with someone else. I got the interview from just applying online and then she called me. I was very surprised to get the call. I just thought it was lost through the web.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Support Associate at Banana Republic
Posted Mar 4, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Nov 2009 in Palo Alto, CA (took a day)
Interviewed 3 of us as a group, made us all offers
Interview Questions
Negotiation Details
no negotiation possible, wage was fixed, and no flexibility with hours
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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