Banana Republic Sales Support Associate Interview Questions

Updated Aug 25, 2015
19 Interview Reviews

Interview Experience

Interview Experience

68%
25%
6%

Getting an Interview

Getting an Interview

73%
13%
6%
6

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy

19 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

 

Sales Support Associate Interview

Anonymous Employee in Santa Monica, CA
Accepted Offer
Negative Experience
Average Interview

Application

I applied online. I interviewed at Banana Republic (Santa Monica, CA) in January 2015.

Interview

Group interview, then we had to put together an outfit and describe how versatile it is and walk through the store and role play by selling to the hiring manager.

Interview Questions

  • "tell me a time you think you gave excellent customer service"   Answer Question

Other Interview Reviews for Banana Republic

  1. Helpful (2)  

    Sales Support Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ months. I interviewed at Banana Republic.

    Interview

    Group interviews, then got call for a second interview one on one. Two weeks later got a job offer.

    Interview Questions

    • The second interview was fairly easy I simply had to talk about my interest, and what I wanted for my future.   Answer Question

    Negotiation

    It was my first retail job and I was content with the offer.

  2.  

    Sales Support Associate Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied online. The process took 1+ week. I interviewed at Banana Republic.

    Interview

    Phone Call. Group Interview with all behavioral questions.

    Interview Questions

  3.  

    Sales Support Associate Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Banana Republic (San Francisco, CA) in June 2012.

    Interview

    I applied online and got a call just a few hours after. The lady called to schedule a spot for me at the group interview sessions. So we made an appointment. I went in wearing a pretty casual attire, while everyone else was oddly dressed up so bad. I was glad the supervisor was also very casual with flats and a shirt with a cardigan. There were 9 of us in one conference room and we had to answer questions one by one. We also got paired up and were told to introduce our partners and explain why they deserve the job they were applying for. We also had a role playing exercise where we had to try to sell a dress. Overall it was a fun and easy interview.

    Interview Questions

    • Tell us about your most favorite and least favorite bosses in the past.   Answer Question
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Sales Support Associate Interview

    Anonymous Interview Candidate in Houston, TX
    No Offer
    Neutral Experience
    Average Interview

    Application

    The process took 1 day. I interviewed at Banana Republic (Houston, TX) in December 2011.

    Interview

    Were asked about our best and worst service experienced and told to elaborate on why they were good or not so good. We were also asked in customer service what was most important.

    Interview Questions

  6.  

    Sales Support Associate Interview

    Anonymous Employee in Skokie, IL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Banana Republic (Skokie, IL) in August 2011.

    Interview

    I applied online, had a short phone interview, then was called for an interview in person. I was offered the job on the spot after some easy behavioral questions and a role play scenario where I assisted a manager-playing-a-customer pick out some work appropriate clothes. There was a background check as well.

    Interview Questions

    • Describe a time you had to deal with someone who was difficult to negotiate with.   Answer Question

    Negotiation

    They asked what my salary expectations were, we agreed quite easily

  7.  

    Sales Support Associate Interview

    Anonymous Employee in Nashville, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Banana Republic (Nashville, TN) in April 2011.

    Interview

    I applied online and received a phone call about a week later from the customer experience manager. She asked me to come in for a group interview the next evening and told me the interview attire was business casual. I arrived about 10 minutes before the interview started; a few minutes later, another girl came in. The "group" interview ended up consisting of just me and that other girl. After waiting several minutes, the customer experience manager showed up and took us back to the stock room. She told us a little bit about the company and basically talked about the Gap Inc. brand and praised how great it is. She then asked us a few questions (we both had to answer all of the questions she asked), she talked more about the company, and that was it. I'd say we were only asked about 4 questions in total - the woman interviewing us talked more than we did. She said she'd let us know either that night or the next day if we got the job. I didn't hear back so I assumed I hadn't gotten it. 4 days later I receive a voicemail from the store's GM offering me the job. I asked several questions about the position and then accepted it, but only because I'm desperate for a job. The GM said that part-time sales support associates only get between 15-23 hours a week depending on availability. Overall the store seemed laid back and the employees all seemed friendly. The only downside to the position seemed to be the fact that we were only going to be offered part-time hours; we were given the whole "hours are based on performance, but I've never had anyone NOT get hours" spiel, which I'm not sure I entirely believe.

    Interview Questions

    • How would you define integrity?   1 Answer
    • When you first enter a store, what's the first thing you notice? What one thing makes or breaks a shopping experience for you?   1 Answer

    Negotiation

    I didn't negotiate although I should have considering that I have a college education.

  8. Helpful (1)  

    Sales Support Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 days. I interviewed at Banana Republic (New York, NY) in July 2010.

    Interview

    I came in for a one on one interview with the hiring manager. It took about a half hour. She asked me questions such as "Why do you want to work here?" and "What does great customer service mean to you?" pretty much questions I have been asked when applying to other positions. When we were done she asked me if I had any questions for her. I asked her about the dress code (which has since changed) and she proceded to tell me that, and all the other requirements for the position I was applying to. I felt pretty confident at the end of the interview but got a little nervous when I didn't get a call the next day. My interview was on a Tuesday, and I received a phone call Friday afternoon telling me I was hired. Orientation took place the following Thursday.

    Interview Questions

    • Why do you want to work for Banana Republic?   Answer Question
    • Can you think of one time you felt you had poor customer service?   Answer Question
  9. Helpful (1)  

    Sales Support Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Banana Republic (New York, NY) in May 2010.

    Interview

    It started of good. The group interview was pretty easy. The district manager just asked questions and went around in a circle to get the answers. This lasted no longer than an hour. A few days later i recieved a call being asked to come back for a second interview. The second interview was also a group interview with the HR manager. That was easy too. They pretty much just want you to suck up and say how much you love BR. About a week later I recieved a phone call stating that I had been hired. I accepted the offer and was told I would be contacted in regard to an orientation session. The first session they scheduled I was unable to attened because it conflicted with my other job schedule. I was then told that they would call me back to schedule another session. I never recieved this call. A few days later I called and spoke with the DM who told me they were working on scheduling another orientation...it is now a month later and i'm still waiting....

    Interview Questions

    • what can you bring to the br work environment?   1 Answer
  10.  

    Sales Support Associate Interview

    Anonymous Employee in Toledo, OH
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Banana Republic (Toledo, OH) in December 2009.

    Interview

    The hiring and interview process went smoothly. I was hired in 2007 to participate as a Sales Support Associate and work closely with the lead visual merchandiser. This was helpful for me as I was studying retail at the time, so I benefited from his expert advice.

    Interview Questions

    • I don't think I ever experienced a difficult question. The interview process was straightforward and comfortable. Having worked in retail for some time, I was prepared and knowledgeable.   Answer Question
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.