Banfield Pet Hospital Interview Questions

Updated Apr 22, 2015
137 Interview Reviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1.  

    Veterinary Assistant Interview

    Anonymous Interview Candidate in Portland, OR
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeksinterviewed at Banfield Pet Hospital (Portland, OR) in April 2015.

    Interview

    Two weeks after application got a call and did a phone interview on the spot. Asked experience in vet setting and what pay I wanted. I said $12. They said they usually start $11-12 but that with my experience I should be closer to $12. They Called back and set up a time for face to face. Went in on Tuesday and was interviewed by 2 practice managers. Then got called back on Wednesday for a working interview on Thursday. Working interview was 1.5 hours and I followed another assistant around and worked with a client. I was mostly there for observation but they did let me restrain when it got busy. Job offered the next day on Friday and they offered me $12. One week wait for background check and went in to do new hire paperwork after that.

    Interview Questions

    • Asked lots of examples. How you dealt with a difficult customer. A time you had to confront someone and the outcome. A mistake you made in the work place and the outcome. How you went above and beyond for a customer. Had to sell a wellness plan as well.   Answer Question

    Negotiation

    I asked for $12 and that's what they gave me.

  2.  

    Practice Manager Interview

    Anonymous Interview Candidate in Tampa, FL
    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Banfield Pet Hospital (Tampa, FL) in April 2015.

    Interview

    I applied for the position online through the Banfield website. The interview started with a phone interview with Talent Acquisition Coordinator, the following day I had an interview with the regional manager and regional medical director at one of the local Banfield hospitals. Next I had an observation day at the Practice that they wanted me to manage along with the new Medical Director they were promoting. After the observation day I had another phone conversation with yet another regional manager followed by a phone call a few days later by the original manager I interviewed with, where I was finally offered the position. It was a long process but I think they wanted to be sure that I would be a good fit for the practice and a good partner with the new medical director.

    Interview Questions

    • When did you fail as a leader initially and had to adjust your style to fix the issue?   1 Answer
  3.  

    Veterinarian Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Banfield Pet Hospital in March 2015.

    Interview

    Phone interview with corporate office first as screening then one on one with medical director for area I applied. Depending on where you interview they will have you stay around to watch a normal day or schedule for a different day if that is not possible. I scheduled a separate hospital visit and spent the morning shadowing the chief of staff.

    Interview Questions

    • If you could go back and do something differently what would you do?   1 Answer
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  5.  

    Practice Manager Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Easy Interview
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online – interviewed at Banfield Pet Hospital in March 2015.

    Interview

    Interviewer was very dry and almost seemed as though I was wasting his time. He started off by telling me about the company. When I stated I had researched it too, he almost sounded offended. I meet and exceed all of the qualifications, but he hasn't even responded to my follow up email. At this time, I have not heard back from him and it's been about 2 weeks. He told me I'd hear from him within days!

    Interview Questions

  6.  

    Client Services Coordinator Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a dayinterviewed at Banfield Pet Hospital.

    Interview

    Really easy, one of the practice mangers interviewed me for about 10 minutes. Questions were typical, everyone SEEMED friendly that interview day, but I learned I was wrong my first day there. One of the easiest interviews I've ever had.

    Interview Questions

    • Something I did for a client in the past that was above and beyond.

      What I look forward to about this job.
       
      Answer Question

    Negotiation

    Very little room

  7.  

    Pet Nurse Interview

    Anonymous Interview Candidate in Daly City, CA
    Accepted Offer
    Negative Experience
    Easy Interview
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Banfield Pet Hospital (Daly City, CA).

    Interview

    I applied online. The interview was held in an exam room with the assistant manager and manager taking turns speaking with me. That made it awkward because I knew there was a security camera on me and the monitor is in plain view of all the back of house staff. They asked about my experience and how comfortable I was in a veterinary clinic environment. It was easy for me because I had veterinary experience. I could see how it would be stressful for someone without experience. I spent the majority of the 45 minute interview waiting for them to come back into the room when they were tag teaming.

    Interview Questions

    • They had me review their wellness plan and asked me to explain it to them as if they were a new client   Answer Question
  8.  

    Client Service Coordinator (CSC) Interview

    Anonymous Employee in Gilbert, AZ
    No Offer
    Negative Experience
    Easy Interview
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeksinterviewed at Banfield Pet Hospital (Gilbert, AZ) in February 2015.

    Interview

    I finally had to call for an interview a week after I put an app in. Got an interview a week late. They barely asked about me only described the job. They asked me what I wanted for compensation and I asked for 12 a hour with 5 years expirience they offered me 10.50 AFTER I did a 4 hour unpaid observation. I waited a week and called after the second interview they said they'd call when they knew. I watied another week and was later emailed by the website saying the position was filled. They didn't even have the decency to call me after making me wait 2 weeks. Biggest waste of my time.

    Interview Questions

  9.  

    Veterinary Student Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Banfield Pet Hospital in February 2015.

    Interview

    I filled up my application online, and I received an email to schedule a phone interview. The interviewer were late for 8 min on the day of the phone interview. Some standard interview questions were asked.
    How do you hear about Banfield?
    what do you know about the job I am applying for?
    Why do you want to work at banfield?
    Tell me about your biggest accomplishment.
    Tell me about a situation where you realized veterinary medicine is the right choice for you.
    Tell me about how school, volunteer experience, extracurricular experience have helped prepared you to work at a pet hospital.

    Interview Questions

    • What would your colleague ask you to improve, and how would you resolve it.   Answer Question
  10. Helpful (1)  

    Veterinary Assistant Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Banfield Pet Hospital.

    Interview

    Was emailed some information about the pet hospital and scheduled a phone interview. Phone interview lasted for about 20 min, 15 minute the manager asked basic questions about the job, my goals, and salary, 5 min for me to ask questions. I was then invited to one-on-one interview with practice manager. Felt really rushed, stuttered a little on the first question, but the rest of the interview went smooth. Was asked what do I know about banfield, what skills/experience qualify me for the job, 2 strengths, and how to deal with difficult customer. Was then emailed to come in for observation period.

    Interview Questions

    Negotiation

    I asked for $11.50, they looked at my resume and gave me $12.75

  11.  

    Customer Retention Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Banfield Pet Hospital.

    Interview

    I submitted an application online, had a phone interview, then came in for a face to face interview. Was pretty fast and painless. The location is easy to find and near public transportation.

    Negotiation

    None

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