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Bank of America Bank Teller Interview Questions & Reviews

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Web: www.bankofamerica.com | HQ: Charlotte, NC

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Updated Jan 19, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 7 ratings

2.3

“Easy” Interview

Interview Experience [?] Based on 7 ratings

Positive	43%
Neutral	57%
Negative	0%

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1–7 of 7 Bank of America Interviews

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1.0

Very Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Apr 2010 in Washington, DC (took 1 week)

Easy phone interview followed by a group interview with other candidates.

Interview Questions

Resume clarification and what-if scenarios

Answer Question

Negotiation Details

They will low ball you but overall they underpay in general. Do not accept first offer.

Other Details

The interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Oct 2010 in Quincy, MA (took 4 weeks)

I went to a job fair at a branch of Bank of America. After that, I applied it online and answered a questionnaire. The questionnaire length is acceptable, cost about 40 to an hour. Then, I received a phone interview based on past working experience and sale experience. There is also a role play part. After that I w as scheduled to interview with a branch manager. Then I was interviewed by a vice president at another branch. However, they didn't pick me and send me to another branch for interview again, it happened for 2 to 3 times. The HR seems like like, but managers don't believe I will stay long in the company. Finally I gave up. Most interview has role play situation of serving customer.

Interview Questions

Assume a customer come in and want to deposit money

Answer Question

A customer come in and want to check her brother's account balance. Whose brother is in hospital.

View Answers (1)

Other Details

The interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Nov 2009 in Albany, NY (took a day)

I applied online and got an automatic respond confirming receipt of my application. After a week I was contacted by phone and had a short (about 10 min) phone interview, regarding my background and experience. Then I asked to schedule an appointment for a group interview. I got an email right after regarding dress code, locatino of the interview, time, date, etc. The group interview was supposed to be about 2 hours, but it lasted close to 4. There was about 10-12 of applicants, 1 representative from the HR and 3 other managers as observers who didn't really participate in the process. We were asked to introduce ourselves individually and then were asked to choose an animal as an avatar, that shares the closest personality with us, and then explain why. Then we were divided into groups of 4-5 and had to choose a BofA product and after a 20 min, a representer from each group stood and represented the chosen product. After that, it was the 1:1 interview, we were called to another room, where all the managers were, and were asked about our personal experience and how we may fit in BofA. Cash handling experience was a plus.

Interview Questions

Choose an animal and exlpain why.

View Answers (1)

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Received and Declined Offer

Interviewed Jun 2009 (took a day)

Went into Bank of America. Met with the store manager who was looking to hire. Asked me a series of questions regarding my skills and what I was looking for in the job. The work culture seemed great and the people were all in their 20's and friendly. It seemed professional and fun.

Interview Questions

How long do you see yourself working for Bank of America?

Answer Question

Other Details

I applied In-Person and the interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jul 2007 in Union City, CA (took 4 weeks)

The interveiws were very long and cnplicated. they made it a very long proscess. they actually check EVERY past employer and speak with them. they first contacted for a phone interveiw, 1:1 interveiw with banking center manager and lastly with the exectuive of the market. they asked what motavates you, why should we hire you, tell me about yourself.

Interview Questions

why should we hire you

Answer Question

what motavates you

Answer Question

Negotiation Details

i didnt neogiate. i felt they offerd me a reasonable pay. i later found out that i was one of the few that got paid the high amount that was offerd. i was happy

Other Details

The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Personality Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jun 2007 in Austin, TX (took 3 weeks)

The interview began with an intial phone call to inform that your application was filtered down. Second, they wanted you to conduct a personality test that will see if you are a fit for the position. Afterwards, you will meet with a panel interview with the banking center manager of the location you are applyinig for. Afterwards, you will speak to the recruiter and HR to negotiate your salary.

Interview Questions

How can you sell this credit card?

View Answers (1)

Other Details

I got the interview through a Recruiter and the interview consisted of a Phone Interview, a Group/Panel Interview, a Personality Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Aug 2007 (took 1 week)

After filling out application I received a phone call from a central recruiter who had a series of screening questions. After going through the initial screening interview (mostly to make sure that I was not crazy and that my schedule would work) I was scheduled for a interview with the managers. I had one interview with both general manager and assistant manager before being offered the job a few days later.