Bank of America Banking Center Assistant Manager Interview Questions

Updated Jun 8, 2015
23 Interview Reviews

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Helpful (1)  

Banking Center Assistant Manager Interview

Anonymous Interview Candidate in Las Vegas, NV
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 5+ weeksinterviewed at Bank of America (Las Vegas, NV) in May 2015.

Interview

From start to finish, it was a long process, but worth wild. First it starts with the typical assessment that takes about 30-45mins to do. After passing that, you will received an email from a recruiter letting you know to take the 2nd phase assessment which is the leadership simulation. After passing that, you will received another email from the recruiter to schedule an hour phone interview with them. After passing that, they will schedule a hour interview with the Market Manager (District Manager). Then your information will be forward to the Business Operations Manager and you will have a 30min phone interview with him. After passing that, another recruiter will reach out to you and do a phone interview with you. After the interview they report back to the Market Manager and make a decision.

Interview Questions

  • If I were a customer and I came into your branch, saw you were short staffed with only a couple tellers, but yet another financial institution down the street was fully staffed and had many tellers, how would you explain this to me?   Answer Question
  • If I were a customer and I read something about Bank of America in the newspaper or online, how would you explain things to me if I felt uneasy about what I read?   Answer Question

Negotiation

They are pretty stuck in their ways of each position should be paid out.

Other Interview Reviews for Bank of America

  1.  

    Assistant Banking Center Manager Interview

    Anonymous Employee in Springfield, MO
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 6+ weeksinterviewed at Bank of America (Springfield, MO) in March 2015.

    Interview

    The hiring process was interesting. It begins with the application, then a 90 minute online interactive assessment, followed by two phone interviews with two different recruiters before an in-person interview is set up. You then interview with a banking center manager, and on another date, the district marketing manager if you make it though the banking center manager. I spoke with 6-7 people overall between phone screenings and one on one interviews.

    Interview Questions

    • One thing they had me do that was a little different, was have me do a role play with a mildly combatant teller who had been making mistakes with customer accounts.   Answer Question
  2.  

    Assistant Banking Center Manager Interview

    Anonymous Employee in Los Angeles, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 daysinterviewed at Bank of America (Los Angeles, CA) in February 2015.

    Interview

    Easy, Manager was very approachable. Great communication, received an email notification stating job offer was denied, but my resume would be kept for future job opportunities with the bank. Interview process was short.

    Interview Questions

    • Tell me about a time when you were faced with difficult scenario and how you dealt with it.   1 Answer
  3. Helpful (1)  

    Banking Center Assistant Manager Interview

    Anonymous Employee
    No Offer

    Application

    I applied online – interviewed at Bank of America.

    Interview

    Applied online 1 month later emailed to take personality assessment. Passed then asked to take online management situational assessment. Contacted the next day to set up phone interview w/recruiter. She asked salary requirements and past employment questions. After that set up with panel interview with branch manager and 2 regional managers.

    Interview Questions

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  5.  

    Banking Center Assistant Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience

    Interview

    You first fill out application online.take an assessment test, then meet with the market manager, then if you are like you move on to interviewing with the banking center manager

    Interview Questions

    Negotiation

    Salary was.great

  6. Helpful (9)  

    Assistant Banking Center Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Bank of America in April 2014.

    Interview

    The process varies wildly depending on the managers you interview with. This review is based on the perspective of an internal applicant. The first step is pass 2 computer based assessments, the first is a personality test, the other is an assessment of your ability to manage a team. The second step is an interview with the banking center manager, and finally is an interview with the consumer market manager. At any point in this process you may be cut, with or without an explanation of why. If you are hired you will be contacted by the recruiter assigned to the position who will make a position and salary offer. There is room to negotiate, so I definitely recommend it.

    Additionally, this position requires a squeaky clean background check, as is the case with most other positions with Bank of America.

    Interview Questions

    • Describe specific leadership experiences that apply to the financial sector. How will this experience help you in the new role? How do you motivate others?   Answer Question

    Negotiation

    Original offer was competitive but I was able to negotiate a higher starting salary.

  7. Helpful (5)  

    Assistant Banking Center Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Bank of America.

    Interview

    Bank of America definitely takes their hiring process very serious and be prepared for an extensive process. I will say it is worth it in the end!

    It begins with the initial application. Then there is the initial assessment which is the general personality type test. If you pass, then there is the live environment coaching simulations. There is 24 hours between each assessment. If you pass this then there is an initial screening with a recruiter who asks pay etc and then sets up an interview with a recruiter who only handles leadership/manager interviews, about a week between the interviews. After this interview you are generally interviewed by the Market Manager (Area manager), but since my market manager was on vacation I was interviewed by the BCM. The BCM (branch manager) interviewed me and I believed I did well and was referred to the the Market Manager, once again a week between the interviews. The Market Manager interviewed me and then a week later an interview with the Performance Manager of the branches. Three days later I was called with an offer. I was given the pay I requested after much negotation, which wasn't an easy process. The process overall was 1.5-2 months long.

    Interview Questions

    • Why should we choose you for this job given your lack of background in this field?   1 Answer

    Negotiation

    Very difficult. They don't want to negotiate. In the end I got what I asked for, but after a very tough negotiation. THEY HAVE TO WANT YOU TO GIVE YOU THE PAY YOU TRULY WANT-at least in my opinion.

    **Please note that the background check for this industry is very extensive**

  8.  

    Banking Center Assistant Manager Interview

    Anonymous Employee
    No Offer

    Application

    I applied online. The process took 1+ weekinterviewed at Bank of America.

    Interview

    I was ask to review my resume. From there they ask me a lot scenerio question and to follow up with real life examples. the recruiter sent me a couple of heads up question that help me prepare some answers.

    Interview Questions

  9.  

    Banking Center Assistant Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 5 weeksinterviewed at Bank of America.

    Interview

    Updated Bank of America Career profile, within two days I was contacted by the recruiter informing me that I didn't apply for any open positions. So, she asked me what I was looking for and advised of an availability. I went through a series of phone interviews/screenings, assessments, in person interviews with Consumer Market Managers, BCM's and an Area Executive.

    Negotiation

    Negotiation was very easy....

  10.  

    Banking Center Assistant Manager Interview

    Anonymous Employee
    No Offer
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Bank of America.

    Interview

    I had a phone interview and a BCM phone interview. Haven't heard the results, learned that I didn't get it from the career website. The questions were regarding your experience in coaching and sales.

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