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Bank of America Banking Center Manager Interview Questions & Reviews

Updated Jun 28, 2014
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Getting an Interview  

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Interview Experience  

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35%
18%

Interview Difficulty  

Average Difficulty
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No Offer

Negative Experience

Difficult Interview

Banking Center Manager Interview

Banking Center Manager
South Lake Tahoe, CA

I applied online and the process took 6 days - interviewed at Bank of America in December 2009.

Interview Details – 1st -Screening phone interview
2nd- Online skills assessment test
3rd - 1 hour phone interview with HR recruiter
4th - Online Coaching skills assessment test
5th - Interview with district manager & assistant

Bof A seems to be all about them without much importance placed on work/home balance. I feel age & length of time in banking(possible old school mentality) was used as a negative against my qualifications. I am glad I was not offered a position - not the right atmosphere for me.

Interview Question – If I called you former boss - what would he/she say you needed to improve.   View Answer


Accepted Offer

Positive Experience

Difficult Interview

Banking Center Manager Interview

Banking Center Manager

I applied through an employee referral and the process took 2 months - interviewed at Bank of America in January 2009.

Interview Details – The process was very straight forward. There was an initial phone screening, followed by an online test. There was then an interview with 2 recruiters and some customer simulations. That interview was followed by an interview with the executive, and then an offer about a week later. It was a very professional environment and experience, definitely a suit and tie process.

Interview Question – Describe a time where you had to work through an issue involving different cultures.   Answer Question


2 people found this helpful

Accepted Offer

Neutral Experience

Difficult Interview

Banking Center Manager Interview

Banking Center Manager
Bethlehem, PA

I applied online and the process took 3 weeks - interviewed at Bank of America.

Interview Details – Applied for this position online at Bankofamerica.com/careers. Was contacted within a few days for a phone screen. Post phone screen I had an additional phone interview to do a coaching role play with the recruiter. The in person interview was a split panel interview where I was interviewed by SVP and VP level executives of the Market I applied for, the total interview time for the panel was close to three hours.

Interview Question – There were not any questions I was unprepared for or that came as unexpected.   Answer Question

Negotiation Details – Negotiate salary, benefits and officer title.


Accepted Offer

Positive Experience

Difficult Interview

Banking Center Manager Interview

Banking Center Manager
Spokane, WA

I applied online and the process took 4+ weeks - interviewed at Bank of America in May 2009.

Interview Details – Interview with recruiter - Interview with Market and Area manager

Interview Question – Be prepared to demonstrate your coaching ability   View Answer

Negotiation Details – I said what I wanted and they agreed


2 people found this helpful

Accepted Offer

Positive Experience

Average Interview

Banking Center Manager Interview

Banking Center Manager

I applied online and the process took 4 weeks - interviewed at Bank of America.

Interview Details – After applying online I was immediately contacted via e-mail to take an assessment. The assessment was a basic personality test. Shortly after the assessment I was contacted via telephone by a recruiter and asked to take a second assessment and was told that I would be moved onto a phone interview following completion and a passing score. The Assessment consists of managerial situations and asks you to answer certain scenarios with how you would handle the situation at hand. Within one day I received a phone call for a phone interview. Phone interview took about 40 minutes. It was a basic walk through of my resume and a learning session on Bank of America's values. Did not hear anything back. DON'T GIVE UP E-MAIL THE RECRUITER!!! 1 week after not receiving a call I e-mailed the recruiter to reaffirm my interest in the position. I was called within 3 hours and was asked to interview with the Consumer Market Manager. In person interview lasted approx. 90 minutes. Was assured that I would received a phone call after the interview. Recruiter contacted me immediately after to verify my background check information (ASI) and to have me interview one more time. Had the final interview the following day. Took 1 week to receive a call with an offer from the company. Offer is contingent on a criminal background check. NOTE: The recruiter will go over your ASI with you - DO NOT MAKE MISTAKES. If you hide employment/education history they will find out and it will lengthen the entire process. In a company as competitive as BOFA I would be VERY proactive in following up with every person you interview with.

Interview Question – How would you handle being given a branch that is underperforming?   View Answer

Negotiation Details – No negotiation.


1 person found this helpful

No Offer

Neutral Experience

Average Interview

Banking Center Manager Interview

Banking Center Manager
Orlando, FL

I applied online and the process took 3 weeks - interviewed at Bank of America in February 2014.

Interview Details – Applied online in their careers section. 2 days later, I received an email to take an online personality test. After completing that, I received another email to take an hour long banking situation assessment test. 2 days later, I received a phone call from an HR Associate to get my basic background information. 3 days later, I received a phone call from the local recruiter who asked more detailed information on my resume and discussed the position requirements. 5 days later, I had a phone interview with the Consumer Market Manager. She gave situational questions and how I would react in those situations. Interview lasted 40 minutes. Waited one week before I called the recruiter to ask for an update.

Interview Question – Describe how you would work with a personal banker who wasn't making goal.   View Answer


2 people found this helpful

Accepted Offer

Positive Experience

Average Interview

Banking Center Manager Interview

Banking Center Manager

I applied online and interviewed at Bank of America.

Interview Details – From reading other people's experience mine was very unique. I am a veteran from the military as well so that may be the reason why. Here is my experience. I applied online and was contacted by a military veteran recruiter via email. I was sent links to conduct 2 different scenario based simulations. From there I was conducted again via email by the same recruiter. I had a telephone interview first. I then was scheduled a phone interview with the area manager and after that the final interview was with the area executive. Each interview was one on one and via telephone. I was finally contacted and offered the position.

Interview Question – My biggest advice is to ensure that discuss how you are able to coach and lead teams successfully. Ensure you are customer focused and able to relate real life experiences. Sales experience is huge, even if you do not have retail sales, there are other areas that people gain selling experience that can relate - like pitching new ideas.   Answer Question

Negotiation Details – There was really no negotiation, they offered exactly what I was looking for.


Accepted Offer

Positive Experience

Average Interview

Banking Center Manager Interview

Banking Center Manager

I applied through other source and the process took 3 weeks - interviewed at Bank of America.

Interview Details – Had my call with HR and set and interview with the regional team (3 market managers). Offered a job within two weeks and went through the manager training program.

Interview Question – None.   Answer Question


Accepted Offer

Positive Experience

Average Interview

Banking Center Manager Interview

Banking Center Manager
Fresno, CA

I applied through an employee referral and the process took 2 weeks - interviewed at Bank of America in November 2009.

Interview Details – straight forward, they use a structured interview, be very specific, they are looking for situation, task, actions and results, the more you stick to that format in your answers the better you will do

Interview Question – nothing out of the ordinary   Answer Question

Negotiation Details – no negotiation, take it or leave it


No Offer

Neutral Experience

Average Interview

Banking Center Manager Interview

Banking Center Manager
Chicago, IL

I applied online and the process took 2 months - interviewed at Bank of America in January 2014.

Interview Details – Applied on line and did the online assessment, then contacted me by HR within 3 days, I've passed the phone screening and assigned for face to face interview with branch manager, I did the interview it was very typical ... They told me will be back to me within 2 weeks ... It been month and I didn't hear from them !?!

Interview Question – Nothing unexpected ... Talk about your self , sales skills and customer relation questions   Answer Question

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