Bank of America Banking Center Manager Interview Questions

Updated Mar 6, 2015
Updated Mar 6, 2015
48 Interview Reviews

Interview Experience

Interview Experience

45%
33%
21%

Getting an Interview

Getting an Interview

43%
10%
6%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy

48 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

 

Banking Center Manager Interview

Anonymous Interview Candidate in Greenville, SC
Anonymous Interview Candidate in Greenville, SC
Application Details

I applied online. The process took 4+ monthsinterviewed at Bank of America.

Interview Details

This was an internal promotion. The bank can be slow to respond and make decisions. You typically start with an online assessment then a telephone interview. And finally one or more 1 on 1 interviews.

Interview Questions
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Bank of America

  1. 1 person found this helpful  

    Banking Center Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 6 weeksinterviewed at Bank of America.

    Interview Details

    Everything was good until the in-person interview, which was very unorganized.

    I submitted my application, and got responded to 2 weeks later to take an assessment. I took it right away (fill in the bubbles), and 1 week later I got a response to take a 2nd assessment. I took that one right away too, and it was a noticeably more difficult situation/scenario assessment, kind of like a WWYD setting. I got a response about a week later to schedule a call with the recruiter. Got the call, was asked a few questions like "why do you want to work for us", nothing unusual. Then I was scheduled to meet with the Market Manager a week later. The instructions said to take my resume with me and dress in a suit & tie.

    I went to the interview the following week, and met with both the Market Manager and a fellow Banking Center Manager. Contrary to the recruiter's instructions, they didn't want my resume due to having printed out papers about me. The BCM thought I was applying for a Personal Banker position, which was why the BCM was there to begin with. Even when that was clarified, the BCM still assisted the Market Manager in the interview process. She should have left the room.

    The interview took a good hour, with lots of personal questions and nothing to do with my relevant banking experience. They literally wrote an essay of comments of every answer I made. They wanted to know about my personal life, which is definitely not what I expected. Questions asked were why I chose banking, and what do my parents do. It was very strange.

    Two weeks later I got an email saying they denied me the position. 1st, why say to take a resume when they didn't need one? 2nd, why did they not know ahead of time which position I was applying to? 3rd, who gets interviewed by their potential equal/coworker? So much for all of that in-interview writing.

    Interview Questions
    • How would you handle an employee who is under-performing?   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  2. 1 person found this helpful  

    Banking Center Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Bank of America.

    Interview Details

    Did online assessment , a week later received a call from a recruiter . Did a phone interview with the recruiter and then was scheduled to interview with the regional manager. interviewed with two Regional managers and received an offer the next day

    Interview Questions
    Negotiation Details
    was able to negotiate salary with recruiter
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Banking Center Manager Interview

    Anonymous Employee in San Diego, CA
    Anonymous Employee in San Diego, CA
    Application Details

    I applied online – interviewed at Bank of America in March 2014.

    Interview Details

    Passed an initial assessment. No phone interview. Got a personal interview about a week later with the recruiter and market manager. The recruiter is a tool. Interviewed with 2 other candidates, then we each had a 1 on 1 with the market manager. No offer.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. 1 person found this helpful  

    Banking Center Manager Interview

    Anonymous Interview Candidate in Buffalo, NY
    Anonymous Interview Candidate in Buffalo, NY
    Application Details

    I applied online. The process took 6 weeksinterviewed at Bank of America in October 2010.

    Interview Details

    Got hired initially with two phone interviews. Focused mainly on sales process/philosophy. Focus on pragmatic solutions and conflict resolution. Emphasize multi-tasking and trouble-shooting, understanding reports and coaching philosophy; how to motivate employees.

    Interview Questions
    • How did you overcome a conflict with a fellow employee?   Answer Question
    Negotiation Details
    Ask for more; they declined but it affected my first raise.
    Accepted Offer
    Neutral Experience
    Easy Interview
  6. 8 people found this helpful  

    Banking Center Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Bank of America.

    Interview Details

    From reading other people's experience mine was very unique. I am a veteran from the military as well so that may be the reason why. Here is my experience. I applied online and was contacted by a military veteran recruiter via email. I was sent links to conduct 2 different scenario based simulations. From there I was conducted again via email by the same recruiter. I had a telephone interview first. I then was scheduled a phone interview with the area manager and after that the final interview was with the area executive. Each interview was one on one and via telephone. I was finally contacted and offered the position.

    Interview Questions
    • My biggest advice is to ensure that discuss how you are able to coach and lead teams successfully. Ensure you are customer focused and able to relate real life experiences. Sales experience is huge, even if you do not have retail sales, there are other areas that people gain selling experience that can relate - like pitching new ideas.   Answer Question
    Negotiation Details
    There was really no negotiation, they offered exactly what I was looking for.
    Accepted Offer
    Positive Experience
    Average Interview
  7. 4 people found this helpful  

    Banking Center Manager Interview

    Anonymous Employee in Orlando, FL
    Anonymous Employee in Orlando, FL
    Application Details

    I applied online. The process took 3 weeksinterviewed at Bank of America in February 2014.

    Interview Details

    Applied online in their careers section. 2 days later, I received an email to take an online personality test. After completing that, I received another email to take an hour long banking situation assessment test. 2 days later, I received a phone call from an HR Associate to get my basic background information. 3 days later, I received a phone call from the local recruiter who asked more detailed information on my resume and discussed the position requirements. 5 days later, I had a phone interview with the Consumer Market Manager. She gave situational questions and how I would react in those situations. Interview lasted 40 minutes. Waited one week before I called the recruiter to ask for an update.

    Interview Questions
    • Describe how you would work with a personal banker who wasn't making goal.   View Answer
    No Offer
    Neutral Experience
    Average Interview
  8.  

    Banking Center Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Very detailed, open ended questions, interactive, goals, customer service and engagement. How goals were achieved, how effective are you in overcoming objections.
    Behavioral questions were asked. All these questions are asked during interview with Consumer Market Management, but previous to that the recruiter would interview.

    Interview Questions
    Accepted Offer
    Positive Experience
  9.  

    Banking Center Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview with the recruiter, if you are what the recruiter is looking for he sends you a link for an assessment which has about 200 questions. After completing online assessment you then move on to interview with the Market Manager which will involve the Regional Manager popping in to ask a couple of questions.

    Interview Questions
    Negotiation Details
    Negotiation was a little tricky because they didn't want to pay me what I felt I should receive. After a couple of weeks they moved closer to what I wanted however they were still short by $2000.00.
    Accepted Offer
    Average Interview
  10.  

    Bank Center Manager Interview

    Anonymous Interview Candidate in Grand Rapids, MI
    Anonymous Interview Candidate in Grand Rapids, MI
    Application Details

    interviewed at Bank of America in January 2010.

    Interview Details

    Took a long time. Interviewed with 4 people and was offered a position a month later

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

Work at Bank of America? Share Your Experiences

Bank of America

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.