Bank of America Banking Center Manager Interview Questions & Reviews

Interviewed Apr 2009 in Miami, FL (took 4 weeks)

The initial contact came with a posting for the position. I applied and had to wait 3 weeks for any type of response. Then I received a call from an HR recruiter and went through a phone screening. He stated he would get back to me in a week.

Then he called me back a week later and stated that he was sending me a email that needed to be completed for the background check and I had to fax a signed release form to B of A Corp. Security department. He sent an addition link to a Personality Test. It had approx 220 question which had to be answered in 30-45 min.

I had completed the same procedures last year in Sept 2008 when I had applied for a similiar position. The position at that time was closed out due to the economic climate at the time. I asked if I had to complete it again and was told yes. So I completed it all over again.

Once this was complete I was called in to meet with the HR recruiiter and complete a roleplay scenario which took approx 30 min. This role play was centered around an coaching a nonperforming employee. During this roleplay a Market Leader called into the HR and listened in on the roleplay. I assume to provide feedback to HR. I was told they had other candidates that needed to be reviewed and that they would contact me.

They called 2 days later and was scheduled to meet with the market executive for an inperson interview. I went to the interview and it was a panel interview. They asked about my resume and experiences. Specific questions were "Tell us about yourself?" "What type of leader are you?" "What get you up in the morning?" What is your typical day like?". Then I was asked to roleplay again. Again it was about a nonperforming employee scenario who was not making their sales goals for the month. (It seems to me that they must have a lot of nonperforming employees or the goals are set so high that not many employees achieve them). They then asked if I was a fluent Spanish speaker and when I responded that I am not fluent in Spanish but that I knew enough to keep employees and customers in line.(the position did not require Spanish) The interview pretty much ended. The asked me if i had any questions and I responded "no" as they had already been answered. They thanked me for my time.

I did not hear anything for a week so I contact the HR rep. He got back to me 5 day after that to tell me that the position had been filled with an internal candidate. (It seemed to me that it was a waste of time for all if they already had an internal candidate.)