Bank of America Collector I Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 8 ratings 
“Easy” Interview
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Interview Experience [?] Based on 8 ratings
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| 1–8 of 8 Bank of America Interviews | Sort by |
Collector I at Bank of America
Posted Aug 9, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2010 in Dallas, TX (took 1 week)
Filled out online application, I got email to take the call simulation the following day and I passed. Then I got an email for a phone interview schedule in the next 3 days. Still waiting for the feedback..
Interview Questions
Other Details
The interview consisted of a Phone Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Collector I at Bank of America
Posted Jul 26, 2010
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2010 (took 2 weeks)
First applied online at the Bank of America website took a personality test. A couple of days later received email to take skills test past that. Then got a phone interview then offered 1 on 1 interview did that then summitted background check currently waiting for feedback.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Collector I at Bank of America
Posted Jul 16, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2009 in Baltimore, MD (took 1+ week)
Submitted application online. Recieved a call back from a recriter within 1 week. Took skills/ personality tet then qualified for a phone interview with recruiter. Next called in to 1:1 interview with a unit manager and then site manager.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Collector I at Bank of America
Posted Jun 24, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2010 (took 3 days)
Got a call from a recruiter after applying on the web sight, went over basic information and talked a little about the process and benefits including the salary range. After first phone interview was set up for a face to face interview. I think the whole reason for this is to see if you are actually breathing. The interviewer just asks some basic questions off of a sheet and "grades" you responses. After the face to face the recruiter calls you back and makes an offer. You can 'negociate" a salary in the range that was given earlier in the process. I asked for more than in the range and was told NO and was then asked if I was still interested in the job. After accepting there is some online stuff and then you have to go in and get fingerprinted and have a background check done.
Interview Questions
Negotiation Details
None/ very little room to negociate
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Collector - I at Bank of America
Posted Jun 11, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2010 in Tempe, AZ (took 2 weeks)
The process was very professional. I was first contacted by email and given an online collector simulation. I passed and i was then interviewed by phone for 30 minute. I was called several days later and asked to go into a 1:1 interview. I scheduled then time and went in. I was allowed to see the work environment and sit down with one of the lead collectors. The interview was 45 minutes long and very enjoyable and very smooth. Best interviewer I've ever had. I was accepted as an associate and now I start in just a few weeks.
Interview Questions
Negotiation Details
I didnt really negotiate the salary as it offered a significant amount more then what i was currently getting paid.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Collector I at Bank of America
Posted Jun 8, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2009 (took a day)
The interview was a typical behavioral interview. No surprises for someone who has been through a few interviews. It had your standard questions like, tell me about a time you dealt with a difficult customer. Tell me about a time you had to explain a complex situation over the phone. Nothing high level just questions to be sure you could communicate effectively.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Collector I at Bank of America
Posted Apr 12, 2010
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Sep 2008 in Hunt Valley, MD (took 3 weeks)
I applied online. Then I got a phone call from a recruiter and did a phone interview. After that I got a second interview at BOA one on one with an associate. Then on the same day a manager interviewed me. Then I was told to come back for a third interview with the top manager of the department a week later. I interviewed with the top manager and left. Then I got a call back a week later from a recruiter who offered me the job.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Collector I at Bank of America
Posted Jan 22, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2010 in Dallas, TX (took 1 week)
Recruiter contacted me and asked me to take an on line test. Upon completion, I was scheduled for a face to face interview with two supervisors. The interview was short with basic questions such as "tell me how you offer outstanding customer service". Offered job pending background check.
Interview Questions
Negotiation Details
No negotiation.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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