Bank of America Collector Interview Questions

11 Interview Reviews

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Interview Experience

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Collector Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through a recruiter. The process took a weekinterviewed at Bank of America in April 2009.

Interview

I got a call from Bank of America recruiter asking if i was interested in the collector position. I never applied but i had a profile on their website. She stated she found my resume in their database and was wondering if i was interested.

Interview Questions

  • How would you calm an irate caller   Answer Question
  • How would you deal with a customer where there is an obvious language barrier   Answer Question

Negotiation

There really was no negotiation. She told me that is the most they will pay me.

See What Bank of America Employees Are Saying

Great place

 Current Customer Service Representative II in Fort Worth, TX

Pros: “Fun atmosphere, learned a lot from this company.” Full Review

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