Very Easy Interview
I applied online and the process took 2 weeks - interviewed at Bank of America.
Interview Details – Application submitted online, phone interview with recruiter who asked some very basic questions. Follow up call from recruiter confirming interview with Team Leader I would be working with. Interview with Team Lead was very informal, discussed my experience and told me about the details of the position. Call back from recruiter a week later presenting my offer which I expected. All in all, it went a lot easier than I thought it would, but speaking to a couple of my colleagues it seems that the process was a little more rigorous for them in that they actually had interview questions to answer.
Interview Question – No difficult questions asked, just asked to discuss my work experience. View Answer
Negotiation Details – They didn't offer an opportunity to negotiate, stated that this was the final amount they would offer me.
I applied online and the process took 3 weeks - interviewed at Bank of America in December 2010.
Interview Details – About 2 days after applying online from the company site I received a request to take an online skill test; it was like a demo call center activity. Less then a week after passing that test I was scheduled for a phone interview, a few days later for a 1 on 1 with a lead at the center I'd be working at. It moved along pretty fast and was pretty painless. I heard from co-workers in my training group that some of them had 2 phone interviews.
Interview Question – Describe a situation when you were unable to service a customer at your bank branch. Answer Question
Very Easy Interview
I applied through an employee referral and the process took 1+ week - interviewed at Bank of America in April 2008.
Interview Details – The position was identified by friends and people that I had worked with previously at the Bank. I had good experience, although in unrelated areas of technology. Submitting the resume and interviewing was expedited and not especially challenging. I was hired initially as a contractor (they found a company that had a contract I could work under) before being transitioned to full-time employee 4 months later.
Interview Question – No unexpected questions this time, although when I first interviewed at the Bank (many, many years ago), I was asked if I knew how to 2-step. View Answer
Negotiation Details – I was fairly desperate for the job and took a 10% cut from when I was laid off from the Bank 15 months earlier (but in fairness to my manager, it was a different position with less responsibility)
At Bank of America, we’re creating real, meaningful relationships with individuals, businesses and communities to help them focus on what matters most. Every day, we connect with 57 million customers, using our skills… — Full Overview
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