Bank of America
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www.bankofamerica.com Charlotte, NC 5000+ Employees

Bank of America Customer Service and Sales Specialist Interview Questions & Reviews

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Accepted Offer

Positive Experience

Very Easy Interview

Customer Service and Sales Specialist Interview

Customer Service and Sales Specialist
Fresno, CA

I applied online and the process took 2+ weeks - interviewed at Bank of America in October 2010.

Interview Details – I applied online then received a call from the recruiter. I proceeded to have a phone interview and had to pass an online test. At that point I was offered a one on one interview. Once that step was passed I was offered a job.

Interview Question – No real difficult questions, interview was mainly to get to know the personality.   Answer Question

Negotiation Details – No negotiation, had to accept what was given.

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2 people found this helpful

Accepted Offer

Positive Experience

Easy Interview

Customer Service and Sales Specialist Interview

Customer Service and Sales Specialist
Newark, DE

The process took 3 days - interviewed at Bank of America in June 2012.

Interview Details – I applied through their website. Received a call about a week later from a recruiter who scheduled me for a phone interview later that day. It wasnt my best interview i was nervous however so was my recruiter! She made me feel very comfortable. At the end of the interview she gave me some tips and then scheduled me for a 1:1 interview which was actually a 2:1 interview 3 days later! It went extremly well. It felt more like a conversation which was great! I was confident spoke about my customer service and sales experience and why i believed id be a good fit for the company.

Interview Questions

Negotiation Details – Salary was good for this position.

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