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Bank of America
www.bankofamerica.com Charlotte, NC 5000+ Employees
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Bank of America Customer Service Representative Interview

Posted Jul 23, 2011 0 of 1 people found this helpful

No Offer – Interviewed in Newark, DE Jan 2011 – Reviewed Jul 23, 2011

Interview Details – I was called by a recruiter and was asked some basic questions about my resume. The recruiter seemed to like me, so I was told that I would be called by the next level recruiter. I was contacted by this person, and she asked me additional questions related to the position. After speaking with her, she told me that I would hear back within the next 1-2 weeks. I received a call about 1 week later and told that they would like to bring me in for an interview.

Interview Question – How do you deal with a difficult customer?   Answer Question

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