Bank of America
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Bank of America Interview Questions & Reviews in Miami-Fort Lauderdale, FL

Updated May 31, 2014
All Interviews Received Offers

Getting the Interview 

50%
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16%

Interview Experience 

85%
4%
9%

Interview Difficulty 

Average Difficulty
21 candidate interviews Back to all interview questions
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Accepted Offer

Positive Experience

Average Interview

Teller Operations Specialist Interview

Teller Operations Specialist
Fort Lauderdale, FL

I applied online - interviewed at Bank of America in May 2014.

Interview Details – Online appliation was submitted, took about three weeks before recving any info from BOA. Finally received a online assessment invite. Completed this and ws then contacted by recurtier to do a phone interview. During the phone interview I was asked basic questions in ref. to expeiance, reason for leaving previous job and a basic customer contact question. Next day I was scheduled to attend a face to face with the branch manager. I was told how process would go, expalined the expectations and givin a brief description of the role itself, in addition to some background about BOA. Interview went well sent off for background was told it could take up to nine days and now I'm pending a response.

Interview Question – How would you handle a teller that was always out of balance,yet all other work was being performed beyond expectations?   View Answer

Negotiation Details – Pending background info, no nego as of this moment.

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No Offer

Positive Experience

Average Interview

BCM Leadership Development Program Interview

BCM Leadership Development Program
Miami, FL

I applied online - interviewed at Bank of America in May 2014.

Interview Details – I applied in march on the bank of america careers website, in april i received an email that said i had been chosen to move to the next step in the hiring process and it gave me a link to take online assesment, this assements was pretty much like a personality test, after that in two days i received another email for a second assesment but this is more a behavioral with video interactions. There are 4 different scenarios like coaching an underperfoming teller and conducting a store meeting after reviewing some background info about the branch. 1 week later i receives a phone call from a recruiter and she basically ask questions about my current position and pay, i had applied for an assistant bcm but the recruiter said with my background she would set up an interview to get me in the leadership development program. The following week i had a phone interview on monday with a consumer area market mgr, it was only 20 min and she ask about how do i motivate my employees and how do you increase sales. On tuesday recruiter called me said she could set up a face to face int for wednesday with another area mgr, but she didnt tell it was going to be a panel interview, so the face to face was actually with 2 bcm and an area manager, role play was conducted to coach an underperfoming employee, and this where i stand so far

Interview Question – What motivates you?
What are your top 3 values?
  Answer Question

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Accepted Offer

Neutral Experience

Average Interview

Banking Center Manager II Interview

Banking Center Manager II
Miami, FL

I applied online and interviewed at Bank of America.

Interview Details – Phone interview followed by computer assessment then a management role play in person with three market mangers listening on the phone. And finally a panel interview with market exec and two market managers

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Accepted Offer

Positive Experience

Easy Interview

Teller Interview

Teller
Fort Lauderdale, FL

I applied in-person and the process took 1+ week - interviewed at Bank of America in March 2012.

Interview Details – Filled out application and was invited for an interview. After interview I was offered the position.

Interview Question – No difficult questions were asked.   View Answer

Negotiation Details – I was offered a fair wage and accepted the offer.

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Positive Experience

Easy Interview

Teller Interview

Teller
Sunrise, FL

I applied online and the process took 1 week - interviewed at Bank of America.

Interview Details – I first completed an online application and assessment. I then received a phone call from the HR specialist a few days later with a few basic questions, informally. I was informed by her to attend a group interview at a location. They then indicated that the position location we originally applied for is filled because they interview in advance to have tellers available to fill posts immediately.
I was sent to be interviewed at a location with an opening after being asked what location I would prefer, which was nice.
I interviewed with the Assistant Banking Center Manager and the Banking Center Manager, one after the other. They asked me typical interview questions, like questions about myself and my previous employment.

Interview Question – They asked me to sell them a bank product. It was challenging for me because I was not really sales oriented but I did good enough to sell myself, I guess.   Answer Question

Negotiation Details –

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Accepted Offer

Positive Experience

Difficult Interview

Intern Interview

Intern
Coral Gables, FL

I applied through college or university and the process took 4+ weeks - interviewed at Bank of America in January 2012.

Interview Details – Was called in for an interview. Apparently 15 Resume's were chosen for a first round interview, then there were 4 people called back for a second interview, and one got the job.

Interview Question – Everything was pretty straightforward, most of the interview questions came from a document the FA had me analyze beforehand (economic conditions etc).   Answer Question

Negotiation Details – Non-Negotiable

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Accepted Offer

Positive Experience

Average Interview

Mortgage Underwriter Interview

Mortgage Underwriter
Sunrise, FL

I applied through a recruiter and the process took 1 week - interviewed at Bank of America in March 2013.

Interview Details – The interview was conducted over the phone. The questions I answered were scenario questions dealing with credit analysis.

Interview Question – I did not have any difficult question to be honest.   Answer Question

Negotiation Details – It went my way so it was nice.

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Accepted Offer

Positive Experience

Easy Interview

Personal Banker Interview

Personal Banker
Miami, FL

I applied online and the process took 4+ weeks - interviewed at Bank of America.

Interview Details – Applied online and was called back by recruiter within a week. Very imformative and told me I was over qualified for teller position. She told me that she would contact me as soon as a sales position opened up and did 2 months later. 1 phone interview then 1 branch manager interview then 1 final interview with upper management. They were all very honest and really laid out what the expectations were for sales associates.

Interview Question – How do you handle a customer complaint and convert it into a sale? Be ready to rold play   Answer Question

Negotiation Details – There was none they told me what the base salary was for all starting bankers

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No Offer

Positive Experience

Easy Interview

Teller Interview

Teller
Lake Worth, FL

I applied online and the process took 2+ weeks - interviewed at Bank of America in July 2013.

Interview Details – Apply online, if you get accepted you have to take a series of fairly easy tests to check your counting skills, your reading skills, and to see if you can follow directions well.
If you pass it, then the recruiter will set up a group interview and if you can't attend it, you will be able to do a phone interview. This is just to get you into their "system." If you pass this step then you get to interview with each individual bank center.

Interview Question – You have to do a mock teller role play where you try to sell online banking to the customer. Even if you don't know the services you have, they give you a brief overview of it.   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Process Support Interview

Process Support
Plantation, FL

I applied through a recruiter and the process took 1+ week - interviewed at Bank of America in March 2012.

Interview Details – Interview, testing and assignment conducted by Adecco

Interview Question – How would I resolve certain situations? Not real world occurrence.   View Answer

Negotiation Details – Very smooth and professional.

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