Bank of America Mortgage Servicing Specialist Interview Questions & Reviews

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Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 2 ratings

2.5

“Easy” Interview

Interview Experience [?] Based on 2 ratings

Positive	100%
Neutral	0%
Negative	0%

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3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Apr 2011 in Dallas, TX (took a day)

The interview process is quite simple. First you receive a phone call from a recruiter who then sets up a date for a 1:1. The phone interview is relatively short and mainly consists of setting up the 1:1 interview. During the 1:1 interview representative that I met with was extremely pleasant and outgoing. Questions that were included in the first round of interviews mainly consisted of my education and my previous work experience. I was then called again and invited back for a 2nd round which took place with a manager that was equally pleasant to deal with. This time I would later find out was a direct manager over the team and asked behavioral questions such as, "Tell me about a time where you had to work with 2 people that wanted to attack a project in completely different ways." Of course I was asked about my background and education as well but mostly behavioral questions.

Interview Questions

Tell me about a time where you had to work with at least 2 different co-workers that wanted to attack a project in complelety different ways.

Answer Question

Tell me about your work experience.

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Negotiation Details

No negotiations

Other Details

The interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Feb 2011 in Charlotte, NC (took 1 week)

Applied for position online; received phone call from HR to set up face-to-face interview; had face-to-face interview with two managers of the department; they asked basic evaluation questions, went over job description and then went over my background and how my experience was a perfect match for the position; they thought I was a good fit for the position; following week had an 8 minute telephone interview with manager of the department; he asked a couple of evaluation questions along with the usual why should BOA hire me; couple of days later received the dreadful email, basically was not offered position; their loss.